Just upgraded to max, speeds fluctuating

Started by cleopatra2007, Dec 01, 2009, 15:53:08

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MisterW

QuoteFlat cable don't use twisted pairs, the twist reduces noise pickup, so you currently have an aerial picking up all the noise it can find.
I suspect that we might have the good old 'bell wire' problem here.
I'm sure Rik,Sebby and Glenn know what I mean but I guess you ( cleopatra ) dont, in which case take a look here http://www.kitz.co.uk/adsl/socket.htm for some background explanation of BT sockets, wiring and the problems it causes for ADSL.

I'd like to just confirm if possible your exact wiring setup to determine the way forward to attempt to resolve your problems.
You appear to have 2 BT sockets which are connected with fixed wiring ( neither of which are NTE5 ) , one ( the main socket ? ) in one room ( not sure where ? ) and the other in the kitchen. You have nothing plugged into the 1st socket (?) and into the 2nd socket you have a 4ft extension cable, the end of which is connected to a filter , to which the router and a phone are connected. Is that correct ? maybe you can fill in the details.
If that's the case how long is the wiring ( roughly ) between the 2 sockets and was it installed by BT ?

Now for the difficult bit , if all my assumptions above are correct we need to understand how the wiring is actually arranged from the incoming BT line to the 2 sockets, which one is the 'Master' ( as Rik says, its the one with the capacitor ) and in particular whether the bell wire is connected between sockets ( very likely ).

I assume your sockets both look something like the ones in attached picture.

How good are you with a digital camera and screwdriver ? would you feel confident to undo the screws holding the frontplates on the sockets and ease the frontplate far enough away to take pictures of the wiring behind them, being very careful not to disturb or dislodge any wiring.

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cleopatra2007

Hi
Think i had better revert back to the 'OLD' 2mb, because tha'ts what i getting today.

BT's Speed test results, what is going on????? :rant2:

Test1 comprises of Best Effort Test: -provides background information.

   Download  Speed
   1813 Kbps
   
0 Kbps   7150 Kbps
Max Achievable Speed

Download speedachieved during the test was - 1813 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :4192 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps


I do not believe for a second that this has to do with the version of BT socket that i have.

NO SKY BOX, NO NTE5, NO ADSL+2 IN MY AREA, NO CABLE, Just the dam cows up the road.

Are these New NTE5 boxes easy to attach t, as i am aware that it goes against BT's T & C, if you completely replace, (i really don't care much , as i could not get my point across when i made long phones calls to BT's call center in India for further inquiries and still no nearer to how much they charge, so I'll do it myself!!!!!!)....  but i have been told if i invest in an NTE5 as an extension, it may or may not improve the line. 

???

Rik

I wouldn't bother, Cleo, unless it's fitted as the master, it won't really make that much difference. Can you photograph the wiring on each socket, ie remove faceplate and photograph the rear. We may then be able to suggest some simple changes that will help. However, it looks to me like a 'hot', ie congested, VP, so a call to support would be worthwhile.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

cleopatra2007

Hi
Thank you for your input there MisterW.

The master socket IS in the kitchen, the two sockets that i have are the same as in your picture/diagram are the one's in your kitchen. NON NTE5, and all the wires are connected, there are two orange wires, one orange with white stripe, and on the other side of the wiring is white with orange stripe. but DO NOT have any numbers on the connectors.

How easy is it to connect up to a NTE5 as an extension?

Cheers again.

Rik

#29
Not worth it, Cleo, you should only have the one master on a circuit. Are the other connected wires blue/white and white/blue. If so, gently pull the orange wires out of the connectors.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

cleopatra2007

Hi Rik
Thank you for that.

this bell wire.....it won't stop the phone ringing in will it?? so why is it there anyway....like appendix??   serve no purpose.

cheers

Glenn

Cleo, take a look at the quote below, it explains the ring wire.

QuoteWhat is the ring wire?

The "ringwire" or bell wire was traditionally used for pulse dialling systems to transmit the ringing tone to telephones when your phone rings.
Most modern phones use tone dialling and/or electronic ringers and therefore do not require this connection to be present, and will still ring if the ring wire is disconnected.

Why remove the ring wire?

Unfortunately, the ring wire can also act as an antenna, picking up interference from other electrical equipment in and around the house.

It is often found that disconnecting the ring wire improves the stability of a connection, sometimes considerably, especially on "star" wired telephone systems.

Read more: http://www.kitz.co.uk/adsl/socket.htm#ixzz0YuqvpOOF
Quote
Glenn
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

MisterW

Quoteand all the wires are connected, there are two orange wires, one orange with white stripe, and on the other side of the wiring is white with orange stripe.
So you are saying that each socket has only 2 wires connected ?, or that all 6 terminals in the socket are connected and 2 of the wires are orange /white ?

As Rik says, some photographs would be good , then we can see what we're dealing with.
Does the socket behind the faceplate not look something like the attached photo ?


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