Low through put

Colin Burns · Dec 10, 2009, 19:11:54

noticed i started having problems loading pages

the BT speed test showed my though put at 199k

trying to do the test 2 but the router say that my PPP username is incorrect

ive set it to bt_test_user@uk.idnet.dsl4

probably wrong but im having one of those days

Rik · Dec 10, 2009, 19:14:23

I don't think the test user login works anymore, Colin, just use your normal IDNet username and password. There have been problems with LINX, which are supposedly fixed, but some sites are definitely running slow.

Colin Burns · Dec 10, 2009, 19:17:22

i intially tryed it with my normal username and password. and complained

Just to clarify its the 2wire thats complaining not the bt test site

Rik · Dec 10, 2009, 19:24:14

Sorry, but why are you changing the router settings, Colin, did the BT site tell you to?

Steve · Dec 10, 2009, 19:37:43

My pings and throughput are very poor at present I noticed it started this afternoon and has got gradually worse. adsl stats are fine and unchanged (adsl max idnet via hostlink)

Download speedachieved during the test was - 269 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

Colin Burns · Dec 10, 2009, 20:08:35

it was the BT site that asked me to change it rik

just shut the router down and turned back on after about 20mins and things are looking much better

Colin Burns · Dec 10, 2009, 20:15:28

spoke 2 sooon

Steve · Dec 10, 2009, 20:20:47

Well I've swapped the modem/router and as you say Colin its intermittently normal.I'll blame BT and presumably all will be well tomorrow or the next day.

Colin Burns · Dec 10, 2009, 20:23:12

yea im just going to wait and see just glad i dont have any online gaming planned

bsw · Dec 10, 2009, 21:00:07

Hi,

I'm new here, just moved to idnet from freedom2surf. Switched on Monday evening and all seemed good but through put yesterday evening and now is appaling - exactly as other posters. Is this typical for idnet ? Not impressed so far.

Glenn · Dec 10, 2009, 21:07:12

bsw

No it's not typical, as I'm sure the others affected will tell you. If you can run and save a couple of BT speedtests and let support have them in the morning, then they will be able to help you.

Steve · Dec 10, 2009, 21:20:00

Its not typical for me, my connection has been excellent ever since the hostlink went live . I am interested a few are suffering presumably in different parts of the country, as Glenn suggested contact support tomorrow if all is not well,you should get a positive response.

Simon · Dec 10, 2009, 23:01:46

BSW.

Steve · Dec 11, 2009, 17:51:03

Download speed achieved during the test was - 721 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

Well its either BT or idnet,it will probably be ok by 22.30pm I don't want to go to TalkTalk LLU

PS I have contacted support, its dam irritating when your used to high throughput

Colin Burns · Dec 11, 2009, 19:06:52

thanks steve i still have a possibilty of ending up on Talk Talk due to my mums boo boo

Colin Burns · Dec 12, 2009, 06:28:35

things are at a slight improvement

just a shame its noware near what i normaly would get

Steve · Dec 12, 2009, 07:05:45

Mines fine at this time of day, I think I must be suffering from congestion I am awaiting a response from idnet re the state of my local exchange.

Rik · Dec 12, 2009, 09:52:40

It definitely needs redecorating, Steve.

Steve · Dec 12, 2009, 21:29:58

You mean BT will paper over the cracks

Rik · Dec 13, 2009, 10:55:22

They've been doing it all year.

Ray · Dec 13, 2009, 10:58:44

BSW, and

Gary · Dec 13, 2009, 11:45:50

I was wondering, since non WBC are now on the host link does that mean out MTU would be different? That could effect throughput? my Router suggested 1492, now netgears come with 1458 I think as standard, but when auto setting up it went for 1492, first time I have seen that, I have it on 1500 and all is fine, but I was wondering if MTU may have changed for all concerned now, whether on WBC or not

Rik · Dec 13, 2009, 11:46:48

Not afaik, Gary.

Gary · Dec 13, 2009, 12:04:30

Quote from: Rik on Dec 13, 2009, 11:46:48
Not afaik, Gary.

I get no packet loss at 1500 but was just thinkig aloud, thanks for clearing that up though

Steve · Dec 13, 2009, 15:58:31

I set the Macbook at 1450 but it seems to have made no difference. I predicted that this afternoon throughput would be poor and it is , I suspect IDNet will confirm tomorrow that my exchange is congested.