Billing date?

tony_dudz · Dec 12, 2009, 21:25:01

Hi, i'm thinking of signing up to idnet (moving from cr*ppy aol) and i was wondering when the billing date is?
i hope its the 1st of every month.

Simon · Dec 12, 2009, 21:30:55

Hi Tony,

I believe the billing date starts from when you sign up, but if you want it specifically for the 1st, it can be arranged with a quick phone call.

tony_dudz · Dec 12, 2009, 21:33:35

Quote from: Simon on Dec 12, 2009, 21:30:55
Hi Tony,

I believe the billing date starts from when you sign up, but if you want it specifically for the 1st, it can be arranged with a quick phone call.

thanks alot mate!
ah.
do you know if they bill you the day you sign up?
and
if i phone them up after i sign up will they change the billing date for me?

Simon · Dec 12, 2009, 21:41:45

It's been a while since I signed up, but from memory, I believe it's from the migration date. If you need to be specific, though, it might be best to call them and sign up over the phone. 0800 701 2000. Tell them what you need, and they will do their best to help.

tony_dudz · Dec 12, 2009, 21:42:40

thanks again mate.
will do!

Simon · Dec 12, 2009, 21:47:05

But you'll have to wait till Monday.

Glenn · Dec 12, 2009, 22:05:14

Tony, As Simon has said, you can arrange a billing date, but you need to call
.

Rik · Dec 13, 2009, 10:54:20

Welcome aboard, Tony.

Just to add, you can arrange to pay by direct debit, standing order or a continuous charge authority on a credit or debit card. The monthly charge is paid in advance, any bandwidth charge is paid in arrears. The 'bandwidth' month runs from the 1st, regardless of billing date.

Ray · Dec 13, 2009, 10:56:03

Tony, and

tony_dudz · Dec 13, 2009, 15:29:39

thanks alot everybody!
i will do it over the phone when i get my mac code from aol. they have to give it to me, its the law lol. im out of a 40 quid a month contract their and its been woeful. Can't wait to get idnet.
Thaks guys.

Sebby · Dec 13, 2009, 22:40:25