Announcement re Peterborough BRAS issue

Glenn · Dec 21, 2009, 13:54:13

See the announcement here

klipp · Dec 21, 2009, 15:24:14

Thanks Glenn, it's reassuring to know that BT is aware of the problem.

Rik · Dec 21, 2009, 15:58:43

It would be more reassuring if we thought they knew how to fix it.

cavillas · Dec 21, 2009, 17:50:11

are they cross your heart bras?

Rik · Dec 21, 2009, 17:51:55

BT aren't that playful, Alf.

Steve · Dec 21, 2009, 19:08:16

Could they clarify whether this effects adslmax or just adsl2+?

I think a lift and separate is required

Rik · Dec 21, 2009, 19:23:46

Just WBC/ADSL2+, Steve.

Steve · Dec 21, 2009, 19:25:00

Thanks Rik

PuncH · Dec 21, 2009, 19:56:00

Lets hope BT get this sorted soon!

Thanks for the update IDNet

Rik · Dec 21, 2009, 19:56:40

Niall · Dec 21, 2009, 22:54:44

Quote from: klipp on Dec 21, 2009, 15:24:14
Thanks Glenn, it's reassuring to know that BT is aware of the problem.

I think it's more reassuring (or actually more accurate) that BT are aware that the public are aware of the problem, therefore it is now a problem that is their problem that they'll have to fix to avoid more problems

Rik · Dec 22, 2009, 08:17:44

Problematical, eh Niall.

klipp · Dec 22, 2009, 12:52:42

Another half hour of loss of service again last night between 4:30am and 5:00am. Still annoying, but not as bad as Saturday's 12 hour loss of service.

Rik · Dec 22, 2009, 12:53:28

You should sleep occasionally, Klipp.

klipp · Dec 22, 2009, 15:42:13

Haha, no I mean according to my router's log.

Rik · Dec 22, 2009, 15:45:36

Sorry, couldn't help myself.

cwmusson · Dec 22, 2009, 19:56:38

It's happening again. The router says it's connected with good download speed but there is zero download speed in reality.

Chris

PuncH · Dec 22, 2009, 21:54:28

same here, it's been bad for a couple of hours now. i tried to reply to this thread an hour ago but it all ground to a halt again

i've let support know via a message just so they know it's still not right and they can then take it up with BT tomorrow.

klipp · Dec 22, 2009, 22:28:45

Argh! This is intolerable!!

joll200x · Dec 22, 2009, 22:38:32

ditto, speed is pretty awful here. lots of packet loss too. sort it out BT...

net91 · Dec 22, 2009, 22:39:12

Quote from: cwmusson on Dec 22, 2009, 19:56:38
...router says it's connected with good download speed but there is zero download speed in reality.

Chris

Same happened with me while my connection was slow, router said I had a connection speed of 7616 kbps whereas BT Speed Test said I had a speed of 144 kbps. Maybe the router stats are referring to your connection rate, I'm not sure tbh.

for BT get their arses in gear soon.

Rik · Dec 23, 2009, 08:16:18

You could all, of course, email BT's CEO...

Sarah · Dec 23, 2009, 10:16:39

Same here last night, went down around 7.00 p.m. and not back 'til this morning, when I had to reboot the router to reconnect.

This is BT?:

Rik · Dec 23, 2009, 10:34:20

Sadly, yes, Sarah. IDNet are trying to get an update from BT and will let us know asap.

Sarah · Dec 23, 2009, 10:45:54

Well at least the AAISP blog is blunt about it

:
[open] 21CN-BRAS-RED1-PE buggered again.

It also logs other nodes(?) in trouble though.