Announcement re Peterborough BRAS issue

[PuncH]

Um... I hope that was not me downloading blender, terragen and a load of art resources. It seems to strangely correlate to my internet usage! :O

SO! It's all your fault! 

[klipp]

It's starting again!!

[Rik]

There's a lot of complaints on ThinkBroadband too.

[cwmusson]

Yes it's broken again since about 6.30pm.  The usual connected but no download speed.

[klipp]

I wonder how many more weeks (or months) this will go on.  I don't see this being an easy fix otherwise it would have been done by now.

[joll200x]

i don't think it's a matter of being easy or not - it's just BT being plain damn lazy and not wanting to send out engineers to fix their problems. obviously 70% packet loss isn't something worth fixing with any haste. grr.

[cwmusson]

It's still broken so that's 3 hours off.

At least it's saved me from the boredom of doing my tax return online, which was my intended task for this evening.

[klipp]

I wonder if IDNet can give us some feedback on what the problem is, and how long it could be expected to continue.  I realise it's not IDNet's fault this is happening, but it would still be good if they could fill us in on what's going on.  It's very frustrating only having internet access for half the day, for weeks on end, without really knowing why.

[cwmusson]

It's still broken. So that's 5.5 hours down today so far. When it is connected there is currently 54% packet loss according to a ping to www.idnet.net so therefore useless. I wonder at what point BT have to provide compensation for loss of service?

[cwmusson]

AAISP have a graph here:

http://aaisp.blogspot.com/2010/01/open-21cn-issues-on-peterborough-bras.html

The red bits match the downtime reports in my router log.

[PuncH]

My connection was also next to useless last night, from about 6.40pm until 4.50am!

SORT IT OUT BT!!!

[cwmusson]

My router shows the problem lasted until 5.01am for me, so that was a 10.5 hour outage.

[Rik]

BT haven't given a fix date to IDNet. The special team working on this fault stopped work on December 24, and return today. Clearly, BT are totally customer focussed.  The last fix date I saw for the issue was January 13, a full month after it started.

BT are being equally reticent with the exact nature of the fault, but given the lead time for the fix, I'm guessing they have to obtain a new piece of hardware.

[Gary]

I'm guessing they have to obtain a new piece of hardware.

Like a sandwich box and flask?

[Rik]

Cynic.

[Gary]

Cynic.

[net91]

I'm not sure if it has got anyhing to do with the Peterborough issue but I've lost my connection twice briefly this morning.

[Rik]

Have you seen the announcement from Miriam?

http://www.idnetters.co.uk/forums/index.php?topic=17816.msg432964#msg432964

[net91]

No I had missed that. 

Although I'm not experiencing the slow speeds or packet loss others are reporting.





Anyway I hope things improve soon for those badly affected by this. 

[klipp]

Thanks Rik for pointing out that announcement.

One a side note, I've just lost sync for a few minutes, did anyone else?

[klipp]

Argh, sync lost again!! This is probably going to wreck my profile lol. *sulks*

[Rik]

There's an update to the announcement...

[klipp]

It's starting again....  Let's hope they're monitoring this!!

[Rik]

They are, or at least they've said they will.

[cwmusson]

Ping and dns are not even working, so that must mean it's close to 100% packet loss tonight.