Weather affecting connection

[coreservers]

Looks like the snow is affecting my connection around here. router has re-synced twice in last 15 minutes and dropped from 9mb to 6,7mb.

[PuncH]

Looks like the snow is affecting my connection around here. router has re-synced twice in last 15 minutes and dropped from 9mb to 6,7mb.

Could well do...where is "around here" btw?

[joll200x]

it's probably not Bury St Edmunds - but my connection has been resyncing a lot too. Don't think thats related to the Peterborough problems but it also seems to coincide with the snow / rain / wind changing direction...

[Rapier Racer]

I noticed my routers started doing this too, first noticed yesterday, I'm on Tranent exchange in Scotland, doubt anyone else here is 

[Rapier Racer]

How wonderful, today's re-sync has reduced my connection from the 8128 I usually have down to 1152. I hope that one day the person(s) responsible for the entire BT profiling system are taken out and dealt with severely 

[Rik]

Don't we all...

[net91]

Things a little slower than usual here, although maybe that's because a lot of people are at home rather than the weather itself.

[Steve]

Have you had a look here recently http://usertools.plus.net/exchanges/ I know its a bit out of date but its been correct for mine lately i.e its showing it to be congested and it is.

[net91]

Yeah I did have a look; all showing up as normal for me atm.

[Steve]

Except the previous 4 reports for your exchange were red ,I wonder how long it will stay green

[net91]

Yeah, and all the local schools are closed so there's probably far more people online Atm. 

[net91]

I've also noticed my IP profile has dropped from 6000Kbps to 5500Kbps and my DSL connection rate has dropped from 7360Kbps to 6208 Kbps. I've got a connection up time of 1 day 16 hours, so not sure if this drop could have been caused by an unstable connection?

[Rik]

Two possibilities, several re-syncs or a high error count, Dan.

[net91]

Possibly unrelated but I noticed that my router's multiplexing method is set to LLC-BASED, when the information I received from IDNet states it should be VC. It's working with this setting, so is it worth changing?

[Glenn]

Mine is set to Routed VC-Mux, give it a try and see what happens.

[net91]

Both worked, didn't seem to make any difference to speed.

[Rik]

Routers are funny like that.

[Rapier Racer]

Things seem to have returned to normal here after all this weather. Well I say normal.... BT Speed tester botched?

http://i18.photobucket.com/albums/b114/Assegai/fasterthanyou.jpg

I'd like to discuss these results with my ISP yes they are simply outstanding, an ISP that can really push copper to it's limits 

[Rik]

Don't you just love BT.

[PuncH]

Things seem to have returned to normal here after all this weather. Well I say normal.... BT Speed tester botched?

http://i18.photobucket.com/albums/b114/Assegai/fasterthanyou.jpg

I'd like to discuss these results with my ISP yes they are simply outstanding, an ISP that can really push copper to it's limits 

Dude that's impressive! ;-)

[net91]

I think BT Speed Test is certainly botched. (see attached file)

Although I've noticed my profile has dropped further to 5000 kbps.  

Two possibilities, several re-syncs or a high error count, Dan.

Does the Netgear DG834G record these anywhere; couldn't see them in the logs.

[attachment deleted by admin]

[Rik]

It doesn't record syncs, check stats for error counts, Dan.

[net91]

Sorry if I'm being a bit thick here, but I am I looking at the right thing (see attached screenshot)?

If so, which part indicates the error count?

[attachment deleted by admin]

[Rik]

No, they're not there. It's ages since I used a Netgear, what menu options do you have in the left column?

Depending on the model, this might work:

Enter this in the browser address bar:

http://192.168.0.1/setup.cgi?todo=debug

which should result in a screen which just says 'Debug enable'.
(That's assuming that you haven't changed the router's IP address from the default).

Then exit from the web interface and open a command-line window. Type:

telnet 192.168.0.1

You should get a BusyBox welcome message to confirm that your telnet connection is established.

Now type:

cat /proc/avalanche/avsar_modem_stats

[net91]

I've got:

Setup Wizard,
Add WPS Client,

Basic Settings,
ADSL Settings,
Wireless Settings,

Logs,
Block Sites,
Firewall Rules,
Services,
Schedule,
E-mail,

Router Status,
Attached Devices,
Backup Settings,
Set Password,
Diagnostics,
Router Upgrade,

WAN Setup,
Dynamic DNs,
LAN IP Setup,
Wireless Settings,
QoS Setup,
Remote Management,
Static Routes,
UPnP,

VPN Wizard,
VPN Policies,
VPN Status.

It's a DG834G v5, I got the message "'telnet' is not recognized as an internal or external comman, operable program or batch file" when I typed "telnet 192.168.0.1".

[Rik]

You might check diagnostics, but I suspect it's not there. I don't have any information on the v5, sorry. Hopefully, someone will be along shortly.

If no-one can help ask support in the morning, they will be able to see any drops and errors.

[Steve]

I found it awhile ago but where did I put it

[net91]

You might check diagnostics, but I suspect it's not there. I don't have any information on the v5, sorry. Hopefully, someone will be along shortly.

If no-one can help ask support in the morning, they will be able to see any drops and errors.

Thanks for trying.  

EDIT: No it's not in diagnostics.

[net91]

I found it awhile ago but where did I put it

I've done a search on this forum, and couldn't find it. 

[PuncH]

net91 I'd recommend downloading and running routerstats. that should give you more in depth stats. for example these are the stats for my downstream connection...

Noise Margin:     30.4  dB
Connection Rate:  5213  Kbps
Line Attenuation: 15.5  dB
Power:            0.0   dBm
Max Rate:         23004 Kbps

SF:               12804551
SF Errors:        0
Reed Solomon:     1459718912
RS Corrected:     894
RS Un-Corrected:  0
HEC:              0
Errored Seconds:  3
Severe ES:        2

Interleave Depth: 96
Bitswaps:         2

Very few errors as you can see, so I'm hoping that when support reset my noisemargin it will remain stable at 17500kbps as it always did.

[PuncH]

Link to routerstats...

Click me! Click me!

[Steve]

This could be it for v5??

In the browser, enter the address: http://192.168.0.1/setup.cgi?todo=debug

Then, (assuming Windows XP) :

Start -> Run. Type cmd <OK>

In the Command Window that opens, type telnet 192.168.0.1 <enter>

At the # prompt, type adsl info <enter>

Or try "ifconfig stats" If no use try-- Routerstats as Punch says.

[net91]

No, that didn't work either. I've downloaded routerstats.

This is the information I've got;

Noise Margin:     9.5  dB
Connection Rate:  6016  Kbps
Line Attenuation: 35.5  dB

Corrected Errors:
 HEC   : 80
 FEC   : 18537
 CRC   : 0

Uncorrected Errors:
 LOS   : 0
 SES   : 0
 ES    : 0

Is this within normal parameters?

[Steve]

Sorry that neither worked.  I would have thought those errors were low (obviously its time dependent) the FEC show interleave is working if nothing else.

[adamr8965]

All i can say is im glad my cable is underground all the way from the exchange to my house  so it never drops !!!!!!

[Glenn]

Mine is too, last month the section from my house to the manhole cabinet had to be replaced. They dug straight through the grass out the front of my house, it took 2 days to replace it.

[adamr8965]

Bt helpful as ever.  But i suppose they have to have something to do allday!!!! How about flipping finishing the wbc upgrade on the exchange?