Scrolling Question

quandam · Jan 13, 2010, 11:57:52

Just reloaded Windows XP Pro, everything fine except for scrolling. When using the scroll wheel it clicks as normal but the page moves up or down in larger'gliding' bites of the page.

Have been into Control Panel and adjusted the mouse scrolling facility to no avail, have changed 'meeces'

again to no avail. Tried all I know

so hoping someone can come up with a solution?

Rik · Jan 13, 2010, 12:03:06

Have you got accelerated scrolling turned on, Q?

JB · Jan 13, 2010, 12:05:04

Make sure on that wheel page that you don't have 'one screen at a time' selected by mistake. Also check the number of lines per notch of the wheel. Mine is set at 3.

Failing those suggestions you might need to see if you have a specific driver for your brand of mouse.

Good luck.

quandam · Jan 13, 2010, 12:05:37

Yes Rik I did. Turned it off but no difference I'm afraid.

Rik · Jan 13, 2010, 12:11:13

Get hold of a copy of TweakUI and see if the mouse settings there help.

Simon · Jan 13, 2010, 12:13:36

Is it just when browsing, or all operations, Q? If when browsing, there's a 'smooth scrolling' setting in Firefox.

Baz · Jan 13, 2010, 13:48:34

how did it move before and what type of mouse do you have.You dont mean when you click the scroll wheel do you and get the auto scroll feature.

quandam · Jan 13, 2010, 13:56:15

Rik: Tried TweakUI without success.

Simon: Was using Chrome, downloaded FF and adjusted setting again without success

6jb: Done those settings and downloaded drivers from MS Itellimouse site still with no luck

Thanks for all your efforts and ideas

quandam · Jan 13, 2010, 14:06:24

Baz

You have half solved it

With the MS Intellimouse can't change anything, but with a logitech wireless mouse having pressed the wheel down I can get the 'normal' reaction from the mouse for scrolling. This is not perfect as you can imagine but better than the annoying problem. Thanks for your help.

Rik · Jan 13, 2010, 14:15:42

Have you tried a different USB port, Q?

quandam · Jan 13, 2010, 14:27:28

The MS mouse is attached to the rear of the PC and the Logitech wi-fi dongle is attached to the front, both have the same effect

Rik · Jan 13, 2010, 14:47:32

Is the MS mouse also wireless?

quandam · Jan 13, 2010, 14:52:46

No Rik, just the normal USB cable connection.

Rik · Jan 13, 2010, 14:54:07

There goes another theory.

Can you try the mouse on a different machine?

Glenn · Jan 13, 2010, 15:18:54

Delete the mice and let the PC find them again. If that doesn't work, delete all USB ports and hubs on the PC and let it re-find them.

quandam · Jan 13, 2010, 15:21:35

Quote from: Rik on Jan 13, 2010, 14:54:07
There goes another theory. Can you try the mouse on a different machine?

Done that Rik. Both MS & Logitech work normally on another machine

Rik · Jan 13, 2010, 15:30:24

Have you tried uninstalling the drivers?

quandam · Jan 13, 2010, 18:22:32

Yep! Deleted everything and reloaded it, still the same

Rik · Jan 13, 2010, 18:25:41

I take it device manager isn't flagging the mouse with a yellow triangle?

quandam · Jan 13, 2010, 19:11:34

Just checked Rik. Nothing showing up.

Glenn · Jan 13, 2010, 19:20:21

Take a look at the registry http://www.pctools.com/guides/registry/detail/53/

quandam · Jan 13, 2010, 20:48:13

Glenn

For some reason the link is not responding.

Glenn · Jan 13, 2010, 20:58:58

Strange, it opens for me? Take a look at the screenshot.

[attachment deleted by admin]

Technical Ben · Jan 13, 2010, 22:42:29

Is is a new mouse? You occasionally get companies that don't have a clue how to make something, and come up with great ideas like "10 times the scrolling power!"
If it's win xp specific, I don't know how to fix it sorry. :/ Is it not under mouse options, scroll wheel?

quandam · Jan 14, 2010, 13:04:36

Tech Ben:

No, the Intellimouse was/is working fine until the old XP OS went on the fritz. Re loaded XP and found this problem. Tried a new Logitech wireless mouse and still had the same problem

Glenn:

Downloaded Tweak Master and tried their suggestion, still no luck

Thanks all for your input. I'm waiting on a new hard drive for my 'other' PC and will just live with this problem until that PC gets set up, hope I don't get the same problem

I can always use the jolly old laptop if the scrolling problem drives me completely up the wall.

Glenn · Jan 14, 2010, 14:34:03

Q, It's the registry setting on that screen shot that needs checking, nothing to do with Tweakmaster, whatever that is?

quandam · Jan 14, 2010, 15:03:00

Glenn

How do I get to that in the registry?

Steve · Jan 14, 2010, 16:09:10

From a mac user

go to run or cmd

regedit

Expand the tree down to Hkey current user ,control panel,desktop,wheel scroll lines - the data value should be 3.

quandam · Jan 14, 2010, 18:05:07

Quote from: Steve on Jan 14, 2010, 16:09:10
From a mac user

go to run or cmd

regedit

Expand the tree down to Hkey current user ,control panel,desktop,wheel scroll lines - the data value should be 3.

Steve

Got to 'desktop' but no 'wheel scroll lines'. So, stuck at this moment.

quandam · Jan 14, 2010, 18:11:02

Steve

Found it 'elsewhere'. It was set at '1', reset it to '3' and so far no change. Will power down and see if that makes a difference

Steve · Jan 14, 2010, 18:15:28

Sorry Q ,its here in my Windows 7

[attachment deleted by admin]

quandam · Jan 14, 2010, 18:36:23

Yes Steve, went that way, changed the figure to '3' and unfortunatley (after powering down and up again) things are still the same. Thanks for your help

Steve · Jan 14, 2010, 18:53:40

Which version or brand of software for the mouse have you installed Q