Anyone else getting PPP drops?

[Sebby]

I'm on gw6. Anyone else? Just had about 10!

[Rapier Racer]

I'm on gw5 and I have a total loss of service since I came home yesterday and booted the router, it won't even sync with the exchange just constant flashing I managed to grab some stats when it did connect for about 2 seconds downstream data rate was 384ish kbps!!!

I post this through my O2 dongle. There may be foul play involved with my router though a call to support is pending whilst I investigate.

[Rik]

Not me, Seb. It would be worth checking with support. Shame I didn't read this while I was just talking to them.

[Rapier Racer]

One small question, could I use an old BT Voyager 205 to see if it is a router problem? I'm not sure if it will sync at all with a dsl max connection?

[Rik]

Not sure, tbh, but what have you got to lose?

[Sebby]

I've had it a few times recently, and I'm wondering whether it's IDNet or something else.

[Rik]

Could be a BT issue, could be IDNet, Seb...

[Rik]

IDNet are seeing intermittent loss of sync, Seb.

[Sebby]

Loss of sync. Hmm. Thanks, Rik, will investigate.

[Rik]

Local interference, Seb?

[Rik]

I post this through my O2 dongle. There may be foul play involved with my router though a call to support is pending whilst I investigate.

Whereabouts are you, RR? BT have had faults at Birmingham and Kingston today.

[Rapier Racer]

I'm on the Tranent exchange, where you say? Town 8 miles east of Edinburgh. The reason I ask about the Voyager is that it currently resides at my dads house, which involves a bit of a drive.

[Rik]

According to the data I can find it supports 8Mb down, 1Mb up.

[Baz]

sorry guys remind me what PPP drops are.  just had about 5 mins of not been able to get any site, all lights on router ok flashing as if trying a bit then nothing. couldnt get into router either but when it came back up nothing showing in logs

[Steve]

PPP loss is when you loose connection to idnet your ISP but are still sync/connected to your local BT exchange

[Sebby]

Local interference, Seb?

If it's loss of sync, the only thing I can think (which I didn't think was affecting it) is the alarm, which I believe is wired into the A+B terminals on the NTE5! Must get that sorted and see if it sorts things.

[Rik]

Sounds like a plan, Seb.

[esh]

*Something* happened at approximately 0117 UTC today, seemed to be out for a couple minutes (gw5). Any way I can figure out if this is my network setup or BT's?

[Rik]

Ask support what they saw would be the quickest way.

[esh]

Hmmm. They say there was no reported BT work and no outages reported at this time... slightly worrying.

[Rapier Racer]

Router was the problem here, now I just have to wait for the profile to fix out again, stuck at a painful 350k lol

Thanks for the information Rik. 

[Rik]

NP. Glad it's that easy to sort - if it involves BT, well... 

[Rapier Racer]

Tell me about it, took them 45 minutes to answer the phone a few years back and that was for voice faults 

[Rik]

Obviously Supremes fans.

[Sebby]

Alarm wiring now sorted, so I'll see how we go. The alarm engineer was adamant that the alarm "didn't need to be filtered" and could be connected to the A and B terminals on the back of the NTE5. I forced him to change it.

[Rik]

I don't feel he's right, Seb.

[Steve]

Surely if it behaves like a phone it needs a filter

http://forums.thinkbroadband.com/dslrouter/3643419-broadband-interference-from-house-alarm.html

[Rik]

Exactly, Steve.

[Sebby]

I don't feel he's right, Seb.

He's not right at all. That's why I forced him to do it.

[Rik]