Loss of sync when telephone handset picked up.

[Steve]

Anything in the house that fits in with those times i.e heating,washing machine etc? Are the line filters ADSL2+ spec?

[OllB]

The routers are fine i've tested with 3 different ones, i even bought a new one at the weekend to make sure. the phones are fine that i have tested with. I'm on adsl max (i like the download allowance so i can watch iplayer and the no contention for when the connection is used for gaming) and filter that in use is ok. The problems with the line are not coming from any of my hardware or anything in the house. I've moved the router away from anything that could effect it. Turned off electric sockets near the wires coming from the phone socket. Done everything and anything possible to rule out any problems internally. From what i understand i cant touch anything after the master socket faceplate so spent 2 weeks making sure that it's nothing before it.

Something is up with the line it could be that someone else in the street has something dodgy connected but it is not coming from this property. From what i can tell the line just cant handle having a modem/router plugged into it and using voice at the same time. It will be ok for 24hrs at most then problems start again.

[Glenn]

It is a very strange problem

[Rik]

I'm with Glenn, if the noise appears when the router is on, then your equipment has to be suspect. Try double-filtering the phone, ie two filters in series, and see if that helps.

[OllB]

i know it sounds like it is the equipment but it has all been replaced at somepoint since these problems started, the engineer came round on a day the problems were not showing and confirmed that everything was fine that i have is fine. I'll try the double filter thing next time the fault comes back. It was gone for 35hrs according to router stats but then came back at about 2pm yesterday and stopped at some time last night.

I've tried noting down the times it appears and goes to see if they could show someone else on the street turning something on but it can happen at any time of day really but mostly after 2pm.

Is it possible for a line to have too many people connected to it and not be able to keep up with all the phones and broadband from the houses connected to that particular line ?

[Rik]

No, a line is individual from your house to the exchange. You can get crosstalk when there's a large number of subscribers on a cable, but that wouldn't show up as the sort of problems you are experiencing.