BT BusinessHub-734 or BT Fusion-1734?

[joe]

Newly acquired 2Wire Dual SSID (firmware 5.29.107.12).

Wireless connection using BTBusinessHub -734 using WPA2-PSK authentication successfully connects to Ipod, Pur EVOKE Flow but not to Sony VAIO notebook. This only successfully connects to BT Fusion-1734.

Is this to be expected? What is BT Fusion?

[Simon]

Alan (kimnel)'s your man for this, but I don't think BT Fusion matters that much.  Do you have a firewall on the machine it won't connect to?

[joe]

No I don't. As I say it connected to BT Fusion OK. Win XP could see the BT BusinessHub OK but when asked to connect came up with an error and wouldn't open the dialog box asking for the encryption key which it happily did for the BT Fusion.

[Glenn]

What is the error that you are getting?

[Steve]

Fusion was for BT's VOIP service I believe. What encryption protocol are you using on the Fusion SSID is it the same as on the "Hub" side

[joe]

Glenn,

'windows is unable to connect the selected network. The network may no longer be in range. Please refresh the list of available networks and try again'

In the list of available networks both BT Fusion and BT BusinessHub are showing, both with five bars -the notebook is about 2 metres from the router!

I think it must be something to do with the firewall settings in the router which are set as per the advised 'Dual SSID 2700HGV quick set-up guide'. The Pure EVOKE Flow will connect to the BTBusinessHub but cannot find the radio stations whereas it will if is connected via BT Fusion which apparently has no firewall settings. What do I need to uncheck to allow connection?

Steve,

I'm using WPA2-PSK on BT Business Hub with my own password and WPA PSK on BT Fusion with the default encryption key.

[Glenn]

Joe try this;

If the access point uses shared encryption, follow these steps to work around this problem:

  1. Click Start, point to Connect To, click Show all connections, and then double-click your wireless network adapter.
  2. On the General tab, click Properties.
  3. Click the Wireless Networks tab, and then click Add.
  4. Type the service set identifier (SSID) of the access point.
  5. Set Network Authentication to Shared.
  6. Click to clear the following check box:
     The key is provided for me automatically
  7. Type the WEP key for the wireless network access point in the Network key box.
  8. Type the WEP key in the Confirm network key box, and then click OK.

Note After you use this workaround, if you disconnect from the wireless network access point by using the Wireless Network Connection dialog box, you will not be able to reconnect to the access point by using the Wireless Network Connection dialog box.

http://support.microsoft.com/kb/884787

[Ted]

The encryption for WPA2-PSK is "AES". Make sure the laptop doesn't have it set to "TKIP" which is the default for WPA-PSK. I had this problem once, on a Vista laptop when I changed the encryption type.

[Glenn]

Good spot Ted.

[kinmel]

For a start turn off, wireless security and try connecting using the open network.

[MisterW]

I think Ted's got it on the nail there. You could always avoid the WPA2 problem completely and change the encryption on the Business hub network to WPA-PSK. If you go to http://home/xslt?PAGE=C05&THISPAGE=C01&NEXTPAGE=C05 ( it will ask for your hub password - maybe ) and then you can change the authentication to WPA-PSK and even change the pass phase from the default if you like...
BTW you cannot change the encryption on the BT-Fusion network it is always WPA-PSK, you can change the SSID and passphrase if you like here http://home/xslt?PAGE=C05b&THISPAGE=C05&NEXTPAGE=C05b

[joe]

Ted,

I'll give that a go and report back. With Win XP, where do I get to change the encryption type?

[Steve]

Its probably something like wireless properties> security -sorry its a while since I used XP.

[joe]

Changed to WPA-PSK TKIP throughout. Now all OK - all devices linked to BTBusinessHub, none to Fusion.

Thanks all for advice.