Anybody wanna help me out?

[tony_dudz]

Test1 comprises of Best Effort Test:  -provides background information.

   Download  Speed
   92 Kbps
   
0 Kbps   250 Kbps
Max Achievable Speed

Download speedachieved during the test was - 92 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 384 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps


If you wish to discuss these results please contact your ISP.

If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.

Your test has completed please close this window to exit the performance tester.
yesterday i was hitting around 4000 Kbps
Honestly do you know what the problem is>>?

[Glenn]

Tony, can you post your router stats as well please?

[tony_dudz]

sorry glen, i do not know how to getr them

[Baz]

what make of router do you have tony  have a look here to see if the model is there

[tony_dudz]

Router Status

Account Name    
Firmware Version    V4.01.40

ADSL Port
MAC Address    

Network Type    PPPoE

Domain Name Server    

LAN Port
MAC Address    
IP Address    192.168.0.1
DHCP    On
IP Subnet Mask    255.255.255.0

Modem
ADSL Firmware Version    7.03.01.66
Modem Status    Connected
DownStream Connection Speed    160 kbps
UpStream Connection Speed    384 kbps
VPI    0
VCI    38

Wireless Port

Region    Europe
Channel    13
Wireless AP    Enabled
Broadcast Name    Enabled
 
any good to ya?

[tony_dudz]

btw its a NETGEAR

[Baz]

you need to take out the important info from your post 1st Tony.... the IP address and the SSID name        or if an Admin can

[Baz]

what model Netgear Tony?     mine is a DG834PN   yours may be similar

[tony_dudz]

DG834
thats the model mate
dont think its the same as urs

[Baz]

find a link on the page you may be looking at in the router, it will say 'Show Statistics' or similar and will give you something like this

ADSL Link             Downstream     Upstream
Connection Speed    8128 kbps    448 kbps
Line Attenuation    35.0 db            17.5 db
Noise Margin            7.3 db            23.0 db

[Baz]

ok try this page  then post back 

[tony_dudz]

system Up Time 00:18:54
Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoE    1395    1720    0    404    1477    00:18:32
LAN    10M/100M    159    0    0    41    0    00:18:50
WLAN    11M/54M    2082    1714    0    1632    447    00:18:39

ADSL Link    Downstream    Upstream
Connection Speed    160 kbps    416 kbps
Line Attenuation    38 db    12 db
Noise Margin    16 db    7 db

[Glenn]

You have had a lot of noise Tony, the margin has raised to 16db. If you have a NT5e master socket, can you try plugging the router into the test socket behind the faceplate? http://www.kitz.co.uk/adsl/socket.htm shows how to do it.

[tony_dudz]

ok bak in 5 glenn

[tony_dudz]

ah, i couldnt get the cover off cos its stuck behind a bit of wood, i'll mess around with it and see if i can get it to work properly

[Glenn]

If you can get it removed, then plugging the router directly in to the test socket will eliminate the internal wiring.

[tony_dudz]

how about thistheory, i hit my download limit, do u think idnet capped my speed?

[Simon_idnet]

Hi Tony

We don't do that. You're welcome to use as much bandwidth as you wish so long as you're happy to pay the £1 per GB for any used in excess of the included allowance for your package.
Simon

[tony_dudz]

ok thanks, maybe its a regional problem

[Rik]

how about thistheory, i hit my download limit, do u think idnet capped my speed?

What Simon said, Tony, but in addition, the sync speed is set between the router and the exchange equipment long before you reach IDNet. You have some serious noise there - we'll  do our best to help you track it down. It's not regional, it's local.

[MisterW]

That's a VERY low downstream synch even with 16db margin, any chance that you've got an unfiltered phone,fax modem or Skybox connected ?

[Dangerjunkie]

Hi Tony,

ok thanks, maybe its a regional problem

Almost certainly not. It's most probably something in your house or a line fault.

Have you plugged anything new into your phone line or moved anything around recently? Sky Box? Burglar Alarm? Cordless phone? Has anyone bashed the phone line with the hoover or ran an extension over with a chair?

What is the quality of the phone line like? If you make a voice call do you hear any noise or crackling?

Cheers,
Paul.