Just Migrated from Zen to here

[zulu26]

Migration went as planed at the time they specified.
I was onZen Active 8000, my download speeds were 5.5mb -6mb.
I have reconnected to IDNET and I'm now limited to 2mb down.
I have carried out the BT speed test results below.
_________________________________________________
The Performance Tester is now testing Broadband connection. Your configured download throughput speed for this service is 2000 k

Test1 comprises of Best Effort Test:  -provides background information.
    IP profile for your line is - 2000 kbps
    DSL connection rate: 800 kbps(UP-STREAM)  6688 kbps(DOWN-STREAM)
    Actual IP throughput achieved during the test was - 1857 kbps
____________________________________________________
Upload very good but that looks to me i been placed on a 2mb down line.
Any ideas?

[Rik]

Your profile has clearly been set to 2000 for some reason. It might be transitory or it might be stuck. If it's still the same on Monday, call support and they'll kick BT into life for you. Try to keep an eye on your router's log over the weekend and see if there are any rogue re-syncs happening, particularly at night.

[siege2]

What you stated on your game forum

"Well the change over gone to plan and at the time said so that all good.
Download speed as dropped down to 2mb, I'm hoping that just to with the line relearning its speed and will go back up to whats it was.
Uploads gone up to 650k so thats doubled my upload speed."


Zulu26 phone IDnet on Monday tell them your profile is 2meg get them to contact BT to get it properly set

follow Riks advice, I have had 2 2meg stuck profiles in the past always down to BT at the exchange,

siege2

[zulu26]

Cheers guys for the info.

[zulu26]

gone back up to full speed now, must of been a learning think.

[Rik]

Sounds like the profile just caught up with you. Glad to hear it.