Email sizes

[Rik]

I've checked and the limits are 10MB out, 100MB in, Bill, so I'm not sure why you had a problem.

[Ted]

As a test, I just sent over 20mb of pics from my 1&1 account to my idnet.com account. Worked perfectly, no problem at all.

Bill, is there a chance that your idnet.com mailbox is nearly\full?

[Bill]

Bill, is there a chance that your idnet.com mailbox is nearly\full?

It's showing 33% full, which is fuller than I thought it was but shouldn't be a problem... anyway I think that results in a different error message.

And there's still the oddity that I can send files bigger than 10MB, whereas according to Rik I shouldn't be able to!

Haven't had a chance to do anything about it today, fortunately it's not urgent.

[Ted]

I've just sent another 20mb worth of files from idnet to 1&1, I made sure it was using the smtp.idnet.com server, they got through perfectly as well! 

Something not right here somewhere. Let us know what support have to say.

[Rik]

They say it should be 10MB out, 100MB in, Ted. 

[Bill]

Email sent to support...

[Ray]

Something's not right, I've just sent a 34Mb Photoshop psd file via my idnet.com email to my domain email with no problem.

[Rik]

Now, Photoshop files can get seriously big...

[Ray]

Indeed, Rik, it took a long time to leave my outbox. 

[Rik]

I know what you mean, Ray, it sends forever, doesn't it.

[Bill]

After a brief chat with Brian and a few tests, whatever was stopping me receiving incoming mails >10MB seems to have disappeared... I can still send files bigger than I should be able to, but if IDNet care not to fix that, I won't mind  

[Rik]

Odd... The mail servers seem to have a mind of their own at times. 

[Inkblot]

Slightly off-topic here but if I had a penny for every time I had seen mailservers slow down due to sending unnecessarily large emails I would have about £1.21 by now! I'm thinking of 4/5 page documents that have an embedded 1600*1200 bmp file on each page and are therefore 20mb+. I simply change the BMPs for JPGs and reduce the size to 200k but a lot of users cannot understand the problem and don't want to 'waste time' changing the picture before embedding it. Worst case was a user who decided to save money by not posting the latest rules/regulations/handbook/reports out on CD and instead emailed it (Or tried to) to 70+....at 400mb each. She sent it on a Friday evening, by Monday morning it was still sending most of them but some had bounced back....with the attachment.

[Rik]

I guess we have to put it down to ignorance, Inky.