Email sizes

[Bill]

Is there a size limit for emails on the .com accounts?

And if so, what is it?

Friend was trying to send me some photos as taken direct from the camera card, ie several megabytes each, and unless she sent them one at a time they were bounced with a "too Large" error from IDNet.

[Rik]

It's 10MB per mail, Bill.

[Bill]

Thanks Rik.

That's a bit niggardly in these days of multi-megapixel cameras... I haven't got a single RAW image that I could send with that!

[Ted]

Thanks Rik.

That's a bit niggardly in these days of multi-megapixel cameras... I haven't got a single RAW image that I could send with that!

you could always upload them to your webspace and then email the link to view or download, same difference. 

[Rik]

I know, Bill, but it's meant to be a mail service not a file transfer service. My paid-for domain mail comes with higher limits.

[Bill]

you could always upload them to your webspace and then email the link to view or download, same difference. 

The problem is when she sends me pictures... she's not too computer literate!

I'll have to see what she's got on her PC and teach her how to resize to something like 800x600.

[Rik]

Could you get her to upload to your webspace, Bill, or wouldn't you feel comfortable doing that?

[Bill]

My paid-for domain mail comes with higher limits.

I think mine (with 1&1) does too... I'll have to check.

[Ted]

The problem is when she sends me pictures... she's not too computer literate!

I'll have to see what she's got on her PC and teach her how to resize to something like 800x600.

What about something like Photobucket?

[Bill]

Could you get her to upload to your webspace, Bill, or wouldn't you feel comfortable doing that?

It wouldn't worry me, but I think it might worry her... as I indicated to Ted, she's a long way from being a computer geek!

If the other email account has bigger limits it'll be easier to get her to use that one.

[Sarah]

It's 10MB per mail, Bill.

Not here it isn't  (and please don't anyone change this, on seeing my post )

During February I received one email (with photo files) of over 21 MB, four over 14 MB.  I did get a GMS 'Quota warning': "Your mailbox is nearly (> 90%) full.

You will have to delete some messages if you want to continue receiving mail."

so I deleted some old ones, no problem.

[Rik]

It's the outgoing size that's 10MB, Sarah.

[Glenn]

Is there a size limit for emails on the .com accounts?

And if so, what is it?

Friend was trying to send me some photos as taken direct from the camera card, ie several megabytes each, and unless she sent them one at a time they were bounced with a "too Large" error from IDNet.

It's the outgoing size that's 10MB, Sarah.

Bill's issue is with receiving emails

[Rik]

I assumed, from the wording of the question, Glenn, that the sender was using an idnet.com address?

[Glenn]

Could be

[Rik]

BILL! You're being ambiguous.

[Bill]

I assumed, from the wording of the question, Glenn, that the sender was using an idnet.com address?

No, it's coming in from Hotmail.

From my 1&1 account:

no single e-mail can be larger than 100 MB.
.
.
.
Because of the base64 encoding an e-mail may be limited to a size closer to 70MB.

I'll get her to try that.

[Bill]

BILL! You're being ambiguous.

[Sarah]

My sender was using a gmail account.

[Rik]

I'll get her to try that.

[Rik]

[Bill]

OK...

I've just sent a 15MB file to my idnet.com account from my 1&1 account and IDNet bounced it:

message size 20128482 exceeds size limit 10240000 of server mailfilter2.idnet.net[212.69.40.132]

Sending it the other way was fine.

So I appear to have a 10MB limit on incoming mail but not on outgoing mail for the IDNet account... exactly the other way around to Sarah.

Time for a word with support?

[Rik]

I think so, Bill. I understood it was 10MB either way.

[Bill]

I'll see if Simon or Tim pick up on this thread, otherwise I'll email a query in the week.

It's hardly an urgent weekend support problem!

[Rik]

It wouldn't be treated as one either, Bill.