I'm moving

[Baz]

ok thanks again.

heres a before test

[Baz]

oppps      dont know what happened there, meant to say,

and heres a BT test I forgot to post at the same time

Download speed achieved during the test was - 6406 Kbps
For your connection, the acceptable range of speeds  is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

[psp83]

Where do you live Baz, I'm moving in! 

[Baz]

wait and see how the change goes before you say that Paul 

[Baz]

todays the day   but how do you know when the switch has been done.

just got



doesnt look right does it

[Rik]

Your u/s sync speed will increase, Baz.

[Baz]

ok thanks 

[Baz]

 

do BT have a time scale to get this done by

[Rik]

I think it's anytime today, Baz, not like the old 6pm cut-off that applied to Max.

[Baz]

DOH!!!!  that might explain it then.

but...BT working late    surely not

[Rik]

Many changes are made overnight, but I'd have expected this to be a day time job as it involves physically moving cables at the exchange.

[Baz]

Hmmmm well not yet

[psp83]

perhaps BT took the batteries out the clocks insted putting it forward an hour.. so they still think its sunday! 

[psp83]

oh and IDnet got BT to nudge my margin today.. from 15 to 9.

ADSL Link     Downstream     Upstream
Connection Speed    9171 kbps    920 kbps
Line Attenuation    42.0 db    22.9 db
Noise Margin    7.2 db    6.1 db

I just done a BT speed test and they said my connection/sync speed was 9168, router says its 9171.. what one is correct? 

[Baz]

still nowt here

in fact its worse



never had it that slow at night before

[psp83]

Give support a call first thing tomorrow.

[Rik]

I just done a BT speed test and they said my connection/sync speed was 9168, router says its 9171.. what one is correct? 

Both. The router figure seems to be the actual speed, the BT test seems to be the nearest figure that BT recognise.

[Baz]

emailed support last night.got this today

Hi Baz,

BT have advised this morning they are currently unable to complete the
order as they have lack of capacity at the exchange. Engineers are
currently working within the exchange to deliver further capacity,
however BT have advised they will be unable to process any orders within
the exchange for ADSL2+ until after 20/04/2010.

Kind regards,

Brian
IDNet Support


  BT

[Rik]

Absolutely typical, Baz. They didn't know until yesterday?? I don't think so.

[Baz]

thats just what I thought Rik.wonder if support will chase it up or it might not be worth it.Did they not check first and how or why did they give IDNet that date 

idiots

[Rik]

Support won't be able to do anything until April 20, sadly.

[Baz]

   spoilt my day now.was looking forward to it, should've known better really

[Rik]

I despair with BT, they don't seem to know what's happening or, when they do, they don't bother to communicate until it's too late.

[Baz]

yep you're dead right there Rik.Have they ever been any different?

[Rik]

About 40 years ago, yes...