I'm moving

[psp83]

Baz, how close is your exchange? go pay the BT engineers a visit 

[zappaDPJ]

emailed support last night.got this today

Hi Baz,

BT have advised this morning they are currently unable to complete the
order as they have lack of capacity at the exchange. Engineers are
currently working within the exchange to deliver further capacity,
however BT have advised they will be unable to process any orders within
the exchange for ADSL2+ until after 20/04/2010.

Kind regards,

Brian
IDNet Support


  BT

How stupid are BT 

[Baz]

Paul,its very very funny you should mention that as on the way home from work today called in to local rip off shell for some go juice and the exchange is over the road from petrol place and there was two open reach vans in the grounds.

got me all excited it did.until I got home.Should have called back in shouldnt I 

[psp83]

Should have called back in shouldnt I 

With a baseball bat! 

[Baz]

hows your switch going

[psp83]

Ok thanks. not a big improvement as I was led to believe!

ADSL Link     Downstream     Upstream
Connection Speed    9171 kbps    920 kbps

All sites I looked at said 11megs, but ohwell.

BT had to manually drop my noise margin from 15 to 9.

[Rik]

The estimates are always a stab in the dark, Paul. For the same stats, ADSL2+ seems to return very different results on different lines. 

[psp83]

The estimates are always a stab in the dark, Paul. For the same stats, ADSL2+ seems to return very different results on different lines. 

Well if I win this £6k project then I might think about getting BT to put in a new line from the other post, I know people get better speeds on that post. My mate got 8megs and my pole (20 sec walk between) is cr*p!

[Rik]

Typical BT, sadly.

[psp83]

 Download speedachieved during the test was - 8008 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :9168 Kbps(DOWN-STREAM), 920 Kbps(UP-STREAM)
IP Profile for your line is - 8000 Kbps

I hate banded profile. over a meg lost cus of them 

Weird that my speed is faster than my profile 

[Rik]

The tester doesn't seem to handle WBC very well. Don't you love the optimism of BT too, 600-7150 is an acceptable range. 

[psp83]

Since BT change the margin to 9 my connection has been fine, I've not had any disconnections etc, the sync stayed at 9171 kbps since Monday when the margin was changed. Today without any reason I can see, the noise margin has defaulted back to 15 and my sync speed is worse than what it was on ADSL1.

I've done all the usual things over and over, a BT engineer came out and put in the new master socket last year, He said the line was fine and was syncing full speed on their modems, I've done several router changes, even got one that has a Broadcom chipset in that's meant to be good on rubbish lines. There's no extensions, Router is connected directly to the main telephone socket with a shield RJ11 cable at 1m in length.

I'm seriously getting fed up with this cr*p line having mood swings! I used to get full 8 megs on this line when I first joined IDnet.

Question is, do I get IDnet to change me back to ADSL1 (I know its only a setting change), If I do, what do I loose? does the upload speed get reduced ?

[Rik]

You'll lose upstream speed, Paul, unless you opt for a Super/Business package. I actually get a better upstream speed from Supermax.

[Baz]

well dont know if theres been some backside kicking from support but just got an email saying my upgrade has been completed

didnt expect any thing until after the 20th.What do I do now then just leave it.what should I expect,going from pauls experiences it doesnt sound good.

[Baz]

first BT test gave

Download speedachieved during the test was - 6087 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :12661 Kbps(DOWN-STREAM), 888 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 12.39:20.42:67.19 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.

[psp83]

You have to wait 10 days and your profile should increase.

Welcome to the world of unknowns baz! Hope you have a better time than me so far.

[Baz]

day 1




and from BT

Download speed achieved during the test was - 9813 Kbps
For your connection, the acceptable range of speeds is 1000-99999 Kbps.
Additional Information:
Your DSL Connection Rate :12668 Kbps(DOWN-STREAM), 888 Kbps(UP-STREAM)
IP Profile for your line is - 11000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 17.47:22.44:60.09 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.


tried this morning before going out and got 10 000 Kbps+  will these keep changing while training and what does it settle on after the training time.I know the speed testers are not very reliable but which one do you believe if any

[Rik]

Believe the BT one, Baz, or download a reasonably large file and time it. Speed test sites can give all sorts of results due, for example, to server load or an interaction with AV or other software on your machine.

[Baz]

I know its early days but just want to keep an eye on it,especially after reading other bother people are having.

You got any large file links I could try Rik

[Rik]

Try these, Baz, we can be sure they are safe. Make sure yours is the only computer connected to the router at the time and, ideally, boot into safe mode with network support.

http://www.thinkbroadband.com/download.html

[Baz]

cheers Rik.why the need for safe mode and will I be able to with a wireless keyboard,im sure I had this bother before

[Rik]

Safe mode stops any background processes, Baz, so you get a 'purer' result. If you CMOS supports USB legacy devices, the keyboard should be OK.

[Baz]

how does the training period work and what is it doing.so far ive had good and really bad results from the tests ive done and yes as others seem to be having slower than when I was on Max.It also looks like ive had a couple of dropped connections as the router stats page is showing re starts and on the WAN the uptime is only showing as 2 hours

[Steve]

The 10 day training period in theory is supposed to set up your line for the new connection and workout the fault threshold. However since your line is always being "trained" its a bit of a misnomer, the one thing you can't do during the training period is have a fault on the broadband side investigated by BT.

We know adsl2+ is more sensitive to interference so these dropouts could be due to that,you'll just have to hope it settles down.

[Rik]

Echoing what Steve said, Baz, the DLM on WBC seems to operate on a hair trigger so you will see a lot more drops as every time it tweaks a setting, it drops the line.