Crazy slow internet tonight

Started by klipp, Mar 27, 2010, 23:58:54

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klipp


Rik

In this place? You have to be kidding. ;)

Glad it's sorted...
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

adamr8965

i wouldnt be happy with that speed, i would cry. :o

Glenn

Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

I'm currently at:



A long way from my Max connection.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

I'm connected at 2848 right on the crossover in profiles
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

That's always a pain, isn't it. I've got a bit of leeway to keep me at 4Gb.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

klipp

BLAH!!  Ahem.. That was a short lived return to normal service.  I now appear to be suffering packet loss!

www.google.com:
PING 66.102.9.105 (66.102.9.105): 56 data bytes
64 bytes from 66.102.9.105: icmp_seq=0 ttl=57 time=625.0 ms
64 bytes from 66.102.9.105: icmp_seq=1 ttl=57 time=605.0 ms
64 bytes from 66.102.9.105: icmp_seq=3 ttl=57 time=770.0 ms

--- 66.102.9.105 ping statistics ---
4 packets transmitted, 3 packets received, 25% packet loss
round-trip min/avg/max = 605.0/666.6/770.0 ms


www.microsoft.com:
PING 65.55.21.250 (65.55.21.250): 56 data bytes

--- 65.55.21.250 ping statistics ---
4 packets transmitted, 0 packets received, 100% packet loss


www.idnet.net:
PING 212.69.36.10 (212.69.36.10): 56 data bytes
64 bytes from 212.69.36.10: icmp_seq=0 ttl=60 time=610.0 ms
64 bytes from 212.69.36.10: icmp_seq=1 ttl=60 time=525.0 ms
64 bytes from 212.69.36.10: icmp_seq=3 ttl=60 time=485.0 ms

--- 212.69.36.10 ping statistics ---
4 packets transmitted, 3 packets received, 25% packet loss
round-trip min/avg/max = 485.0/540.0/610.0 ms


www.bbc.co.uk:
PING 212.58.246.160 (212.58.246.160): 56 data bytes
64 bytes from 212.58.246.160: icmp_seq=0 ttl=58 time=655.0 ms
64 bytes from 212.58.246.160: icmp_seq=2 ttl=58 time=775.0 ms
64 bytes from 212.58.246.160: icmp_seq=3 ttl=58 time=815.0 ms

--- 212.58.246.160 ping statistics ---
4 packets transmitted, 3 packets received, 25% packet loss
round-trip min/avg/max = 655.0/748.3/815.0 ms

klipp

Quote from: adamr8965 on Mar 28, 2010, 18:32:09
i wouldnt be happy with that speed, i would cry. :o

The joys of a long line. ;D

Rik

Run a BT speed test, then let IDNet have the results of that and the above pings, they can take a look for you.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

I was just about to suggest calling support, there is nothing on AAISP's site ref packet loss today
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

adamr8965

im 1.5 km from the exchange by road.

klipp

Download speedachieved during the test was - 2638 Kbps
For your connection, the acceptable range of speedsis 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :3801 Kbps(DOWN-STREAM), 837 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 16.03:23.5:60.46 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

Rik

That looks OK. Do the router stats show a lot of errors.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

klipp

Port Status   TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN  PPPoA    685242 455072 0          115689 9204   01:33:20
LAN  10M/100M 455463 686486 0          10867  116641 01:34:23
WLAN 11M/54M  517    164    0          23     2      01:34:15


ADSL Link        Downstream Upstream
Connection Speed 3801 kbps  837 kbps
Line Attenuation 55.0 db    29.9 db
Noise Margin     5.7 db     6.6 db


These are all the stats I can find, hopefully it's what you're talking about?  My router is Netgear DG834G v4.

Rik

You need to dig a bit deeper with the Netgear:

Type in the command: # adslctl info --stats

which should give you the following info:

Status: Showtime Channel: FAST, (or Interleaved).

and hopefully an error count.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

klipp

QuoteType in the command: # adslctl info --stats

Sorry, where do I type this?

Steve

Telnet

telnet the router address i.e 192.168.0.1 then login and then type the command

Edit you have to set debug first so easier if you read http://www.kitz.co.uk/routers/netgeardg834_interleaving.htm
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

klipp



BusyBox v1.00 (2007.06.22-11:05+0000) Built-in shell (ash)
Enter 'help' for a list of built-in commands.

# adslctl info --stats
adslctl: ADSL driver and PHY status
Status: ShowtimeRetrain Reason: 8000
Channel: FAST, Upstream rate = 837 Kbps, Downstream rate = 3801 Kbps
Link Power State: L0
Mode:                   ADSL2
Channel:                Fast
Trellis:                U:ON /D:ON
Line Status:            No Defect
Training Status:        Showtime
                Down            Up
SNR (dB):       5.0             5.9
Attn(dB):       55.0            29.9
Pwr(dBm):       0.0             12.9
Max(Kbps):      4304            848
Rate (Kbps):    3801            837
                        G.dmt framing
K:              117(0)          15
R:              8               10
S:              1               16
D:              32              2
                        ADSL2 framing
MSGc:           60              10
B:              116             14
M:              1               16
T:              1               8
R:              8               10
S:              0.9765          9.0909
L:              1024            220
D:              32              2
                        Counters
SF:             494363          442500
SFErr:          110             1
RS:             32627988                3504602
RSCorr:         10961           46
RSUnCorr:       1205            0

HEC:            91              1
OCD:            1               0
LCD:            0               0
Total Cells:    71411386                1649878
Data Cells:     2023477         1631054
Drop Cells:     0
Bit Errors:     0               0

ES:             78              1
SES:            0               0
UAS:            45              0
AS:             7966

INP:            1.00            0.36
PER:            16.11           18.18
delay:          7.81            4.54
OR:             32.76           7.04

Bitswap:        2297            0

Total time = 2 hours 13 min 52 sec
SF  = 494363
CRC = 110
LOS = 0
LOF = 0
ES  = 78
Latest 1 day time = 2 hours 13 min 52 sec
SF  = 494363
CRC = 110
LOS = 0
LOF = 0
ES  = 78
Latest 15 minutes time = 13 min 52 sec
SF  = 51665
CRC = 4
LOS = 0
LOF = 0
ES  = 4
Previous 15 minutes time = 15 min 0 sec
SF  = 55835
CRC = 13
LOS = 0
LOF = 0
ES  = 8
Previous 1 day time = 0 sec
SF  = 0
CRC = 0
LOS = 0
LOF = 0
ES  = 0
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF  = 55898
CRC = 13
LOS = 0
LOF = 0
ES  = 10
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF  = 55835
CRC = 3
LOS = 0
LOF = 0
ES  = 3
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF  = 55773
CRC = 33
LOS = 0
LOF = 0
ES  = 20
Showtime Drop Reason:   8000
Last Retrain Reason:    8000

hells bells

My speeds are ALWAYS 0.9 Down, 0.5 Up. Nothing supersonic but its steady and I can surf from page to page while downloading a large(ish) file so I'm more than happy! Unlike the service I got with a certain ex-broadband provider I will not mention..............

OK I will.... o2 access!!  :hehe:
What on earth was I thinking going on to O2 Access?!
Fortunately I got rid and discovered IDNet!

Rik

 ;D

You've got a fairly low error count, Klipp, but it appears to happen in bursts. Is there anything electrical switching on and off.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Rik on Mar 29, 2010, 08:55:29
;D

You've got a fairly low error count, Klipp, but it appears to happen in bursts. Is there anything electrical switching on and off.
I'm lucky most of my stuff is clockwork not electric   :evil: :dig:
Damned, if you do damned if you don't

Rik

 ;D

So am I. I need a good windup...
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Gary

Quote from: Rik on Mar 29, 2010, 10:30:58
;D

So am I. I need a good windup...
Dealing with the roofers the last week has been enough for me, Rik  ;D
Damned, if you do damned if you don't

Rik

Tradesmen are always a pain. :(
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.