Coincidence?

[gyruss]

Well i got an email from idnet stating:

The UK telephone network is being upgraded by BT to the new "21st Century Network" and your Exchange has now been upgraded. This means that we can now transfer your broadband service (*** number edited out ***) for you to take advantage of the new network. Benefits include higher bandwidth allowances and the facility to upgrade to up-to-24Mbps ADSL2+ should you wish to, within 24 hours (excluding weekends).

Your line is due to be transferred to 21CN on Thursday 1st April. No change is required to your modem/router and no change will be made to the service settings. The work is carried-out by BT at your Exchange. Whilst your line is being switched to the new equipment there will be a short period of downtime - this will happen anytime between 6am and 8pm on the date specified.

I was fine the night before (31st march), no internet issues to speak of whatsoever, my cabling in the house i have tested and is all twisted pair also. 

Since April 1st I have had no service whatsoever, and miriam has just left me a voicemail saying they think its my router?  which 'seems' just fine.. however, i'm in work for the next half hour, so nearby is a pcworld so i will buy an alternative router anyway .. wish i didn't have to but still...

and i'll try that.

Anyone else had problems on the date specified in an email sent to you like this one?

Jase.

[Glenn]

Jase,

Is your line on one of the area codes listed

Network Status
2010-03-31 11:52: BT Wholesale - Broadband Incident Report

Detected Date: 31/03/2010 Detected Time: 10:34
Start Date: 31/03/2010 Start Time: 10:15
Anticipated Clear Date: 02/04/2010 Anticipated Clear Time: 12:00

Incident Headline: : 4 ATM NODES AT NORTH PADDINGTON : LOSS OF SERVICE

Incident Details: At the moment some Broadband End Users will be experiencing a loss of Broadband service.

Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer is now on site.

Further updates will be provided as soon as possible.


Dialling Codes Affected:
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[gyruss]

01244 i am.. which is in that list.

Anyway, i'm writing this reply on a working connection at home now, i went and bought a new router on the strength of the voicemail that miriam left for me and got a Linksys WAG320N gigabit modem/router.  Miriam didn't mention that loss of service report, just pretty much said they (idnet) thought it was my router.. so i'm now 50 miles of travel(to/from work), and a hundred quid worse off due to this. :/

Seems ok so far, and i do seem to be back on the internet as per being able to post this.

the only upside is this is a faster router than my previous one, but now i've seen that outage report i'm wondering if this was unnecessary expense.

[DorsetBoy]

Hard to tell really what the problem was but it is always good to have a spare router.

[Rik]

If IDNet suggested a router, they will have done so for a reason. As they can look at your line remotely, my guess would be that they were getting indications of router malfunction. The fact that a new router appears to have solved the problem tends to confirm this.

[gyruss]

to be honest, the more i'm configuring this router, the more i am liking it very much.  I've just managed to put my terrabyte storage (usb) onto it too and have now secured and shared it across my network.

So nah, i'll grumble sure bout the 100 quid, but on the whole, it won't harm to have a router that is gigabit (as my pc is gigabit ethernet), and i'll check my old router another time and use that as a hot swap if it proves to be ok.

Anyway lol, listen to me grumbling about 100 quid.. i've SAVED over £1500 since july last year by not smoking (nearly 9 months now ) so i'm not complainin

[Rik]

 

Always look on the bright side of life

[gyruss]

Now that is a song i like and here's it on youtube   tyvm to the pythons for this memorable bit of film =)

http://www.youtube.com/watch?v=WlBiLNN1NhQ

[Rik]

 

All together now...

[gyruss]

http://news.bbc.co.uk/1/hi/technology/8597399.stm

[Niall]

01244 i am.. which is in that list.

Anyway, i'm writing this reply on a working connection at home now, i went and bought a new router on the strength of the voicemail that miriam left for me and got a Linksys WAG320N gigabit modem/router.  Miriam didn't mention that loss of service report, just pretty much said they (idnet) thought it was my router.. so i'm now 50 miles of travel(to/from work), and a hundred quid worse off due to this. :/

Seems ok so far, and i do seem to be back on the internet as per being able to post this.

the only upside is this is a faster router than my previous one, but now i've seen that outage report i'm wondering if this was unnecessary expense.

It could be worse. I bought a second router because I thought mine didn't work with Xbox Live, and it turned out I'd made a spelling mistake. A full stop cost me £80

[Rik]

Nice to know how vulnerable BT services are, isn't it.

[Glenn]

Even more so, I have problems getting into the Android Market place on my mobile phone yesterday & today, I called T-Mobile, I got passed to the their fault team, the chap that answered checked my local mast, it was having problems receiving data, possibly due to BT's problems at Paddington.

[Rik]

It's worrying how much communication is focussed on this single site, isn't it. I'm still puzzled by the electrical fault causing a flood. Surely they wouldn't have a water-based sprinkler system in a room full of electrical equipment?

[Niall]

BT suck!

My sisters other half now seems to have sorted out their line problems. Oh and apparently IDnet support were excellent  

BT however, were sucking like a dyson innit They came to his house to check the line fault, didn't install a master socket so he couldn't do any testing as such (old house so it doesn't have one), went away without saying much, only for my sisters other half to realise that this was the case. After the problems didn't clear up IDnet support got them to come out again, and they had the cheek to say they'd been to his house and no one was in when he was off work and sitting in the front room next to the door, which overlooks the path to the house!

So support win, and BT fail. Also, BT want to charge an obscene amount of money to install a master socket (£120 I think).

[Rik]

They just want to charge obscene amounts of money, unfortunately.