outage?

[psp83]

any problems? cant load anything.

[klipp]

Same here, although (for now at least) it seems to have fixed itself.

Curiously, I tried rebooting my router, to no avail, however it made my download sync about a meg faster lol.

[Aaron]

Had the same, couldn't load websites, got repeatedly booted off WoW everytime I tried to get back ingame and had ms shoot up to 11k. Seems OK now since router reboot.

[Bill]

Same here for about ten minutes, seems OK now though.

[woooshuk]

My speeds are 10% of what they normally are, hence the reason coming to the forums.

Not sure what has gone wrong or where.

[D-Dan]

Me too - Chatting to my G/F on MSN - and bang - booted off.

Tried to login in to my OSGrid and no go there.

Rebooted my PC and restarted the grid - all OK again.

Steve

[Ted]

Yep bad here as well, seems ok now, in fact it seems very good  

I was having 100%, 90%, 80% packet loss, pinging idnet.net

Edit: didn't need to reboot.

[silverblade]

Same here too.

Traceroute seems to point towards 149.6.148.205 being at fault (I could ping the third node without any problems.)

 1    <1 ms    <1 ms    <1 ms  modem.lan [192.168.0.1]
 2    19 ms    19 ms    19 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
 3    21 ms    22 ms    23 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
 4    21 ms     *       20 ms  gi8-27.mpd01.lon02.atlas.cogentco.com [149.6.148.205]
 5    21 ms    20 ms    20 ms  te1-2.ccr02.lon02.atlas.cogentco.com [130.117.50.117]
 6     *        *       21 ms  te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.97]
 7     *        *       21 ms  tiscali.lon01.atlas.cogentco.com [130.117.15.50]
 8    33 ms    33 ms    34 ms  xe-1-0-0.fra23.ip4.tinet.net [89.149.186.182]

[Najarak]

Just had the same problem, no email, no IDNet website. Back again now though.

[Ted]

Same here too.

Traceroute seems to point towards 149.6.148.205 being at fault (I could ping the third node without any problems.)

  1    <1 ms    <1 ms    <1 ms  modem.lan [192.168.0.1]
  2    19 ms    19 ms    19 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    21 ms    22 ms    23 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
  4    21 ms     *       20 ms  gi8-27.mpd01.lon02.atlas.cogentco.com [149.6.148.205]
  5    21 ms    20 ms    20 ms  te1-2.ccr02.lon02.atlas.cogentco.com [130.117.50.117]
  6     *        *       21 ms  te7-2.mpd02.lon01.atlas.cogentco.com [130.117.0.97]
  7     *        *       21 ms  tiscali.lon01.atlas.cogentco.com [130.117.15.50]
  8    33 ms    33 ms    34 ms  xe-1-0-0.fra23.ip4.tinet.net [89.149.186.182]

Hop 7 mentions Tiscali, let's blame them! 

[VaderDSL]

I always get paranoid that it's my mode/router config when the internet goes down :p Back up and working here as well.

[SpaceMonkey]

Same here. About 9.56pm i got insane lag in world of warcraft and MSN booted me, 35mins later and still no luck Its a weird type of lag, my incoming data seems fine but the outgoing data seems to be lagging by a good 60 secs.

[Steve]

Only just logged back on ,nothing showing in the router logs though.

[SpaceMonkey]

I always get paranoid that it's my mode/router config when the internet goes down :p Back up and working here as well.

Yeah im not so worried if i know its an ISP problem as i know it will be fixed in time, im just happy its IDnet and not my router thats gone tits up or something. /relax now

[Danni]

Had the same, couldn't load websites, got repeatedly booted off WoW everytime I tried to get back ingame and had ms shoot up to 11k. Seems OK now since router reboot.

Almost identical to John's problems (he was also being booted from WoW, had massive latency and couldn't load websites). We didn't reboot our router (though came close) but it seems okay now.

[Simon]

Yeah im not so worried if i know its an ISP problem as i know it will be fixed in time, im just happy its IDnet and not my router thats gone tits up or something. /relax now

[Steve]

Forgetting my manners SeaMonkey 

[zappaDPJ]

I had the same problem at around the same time, no drop in connection but zero throughput for at least 15 minutes.

Spacemonkey

[Bill]

I didn't lose all throughput, about half the sites I regularly use were OK. Routing problem maybe?

The tbb ping monitor shows it well as the dropped packets (red)...

[Adam]

Not sure what the cause was, but the same issue occurred with my connection via Murphx/Opal LLU. Also had reduced throughput for a short time (5-10minutes).

[Rik]

The fact that the issue is so geographically widespread, and also affecting LLU connections, suggests to me an external routing issue, eg LINX or LONAP. I'm trying to find out more.

[Ray]

  Spacemonkey

[Rik]

Forgetting my manners SeaMonkey 

Simon's browser choice is getting to you, Steve.

Welcome aboard SpaceMonkey.

[Ray]

 

[wecpcs]

Same here. I only found out about it after reading this discussion as I was not online at the time. I did an immediate speedtest with speedtest.net just to check and found my ping was just slightly higher but my d/l speed was down by 2/3rds and my upload speed was down by 1/3rd. After a router reboot it was still the same, so I unplugged the router and went to bed. This morning after reconnecting and another speedtest everything is back to normal.

Colin

[zappaDPJ]

It seem odd that some of us appear to have had a complete outage while others where able to do certain things. Perhaps ultimately it was a loss of bandwidth in the system that affect some more than others? 

[Rik]

It affected Adam too, though, Zap, who is LLU, so that tends to rule out IDNet and BT. That said, there was engineering work at Canary Wharf, but that should have been relatively brief.

[zappaDPJ]

Ah I missed that, we'll probably never know the cause then but luckily it didn't last too long.

[Rik]

I'm still trying to find out. ATM, I'm thinking LINX/LONAP.

[Technical Ben]

Oh, I noticed a couple of servers down yesterday, but no connection/internet problems.

[Niall]

I've been seeing very slow pages loading, and they were slow tonight. I've rebooted the router now and things seem okay now, although it's changed my profile so it's a bit slower downloading. Boo

It's world ending stuff you know, losing 800Kb/Sec

[Rik]

Always a risk when re-booting at this time of day, unfortunately, Niall.

[Niall]

It doesn't really bother me. My line is stable, which is more important to me than speed. I only switched to ADSL2+ for the upload increase, which increases when the download speed drops Which reminds me, I'm sure I've got some more photos to upload somewhere.

[D-Dan]

It just happened again - maybe only 2 minutes this time. Nothing in my router log, but I lost MSN and internet during that two minutes. Came back as quickly as it went

Steve

[psp83]

Maybe hackers trying to take over the internet ?

Ok, I need to stop watching tv/films 

[Simon]

Paranoid?  Of course I'm not paranoid!  Who told you that?! 

[Rik]

Marvin.

[Simon]

Malcolm, actually, but I don't know who Marvin is. 

[Rik]

You youngsters, no sense of history.

[zappaDPJ]

Next you'll be telling us you've never heard of Slartibartfast or know what a Pan Galactic Gargle Blaster is   

[Lance]

  

[Rik]

You had to be there.

[Ray]

Next you'll be telling us you've never heard of Slartibartfast or know what a Pan Galactic Gargle Blaster is    

No excuse for that, Zap, the film version has been on Sky Movies in the last 2 or 3 years,  

[zappaDPJ]

Indeed Ray 

[Bill]

Just happened again, for about ten minutes- no connection to anywhere. Sync and PPP stayed up, nothing in log, most sites seem OK now...

[Rik]

Same here.

[psp83]

I phoned as soon as it happened, Simon didn't know what was causing it at the time.

[Bill]

Gotta be routing- the tbb ping monitor shows 100% packet loss between them and me.

[Simon]

Same here, but could get BBC News via IDNet and O2, just not forums.

[Rik]

ATM, it's believed that there was a fault at Telehouse, more news when I get it.

[psp83]

ATM, it's believed that there was a fault at Telehouse, more news when I get it.

Someone pulled the wrong plug then? 

[Rik]

IDNet have ascertained that their LINX peering fell over. They've removed LINX from the network and this has brought everyone back up again, as far as we can tell. This may be related to the problem people were experiencing Monday (?) evening.

[psp83]

is it me or is it abit slow again ?

[Bill]

Seems to be just IDNet going slow for me (here, mail etc), everything else is OK.

[psp83]

Same here. Pings are up and packet lose to anything inside IDnet network.

Pinging www.idnet.net [212.69.36.10] with 32 bytes of data:
Reply from 212.69.36.10: bytes=32 time=40ms TTL=59
Request timed out.
Reply from 212.69.36.10: bytes=32 time=38ms TTL=59
Request timed out.

Ping statistics for 212.69.36.10:
    Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),
Approximate round trip times in milli-seconds:
    Minimum = 38ms, Maximum = 40ms, Average = 39ms

[D-Dan]

This is getting beyond a joke - 3 nights in a row now - I just lost all activity - ADSL and PPP still up - but no access. It's coming back slowly but pings are hit and miss.

[psp83]

Something on its way out maybe 

[woooshuk]

What is going on???

Everything drops right in the middle of something important!   Grrrr.

Same time tomorrow night folks?

[Inkblot]

Just had a problem here, remained connected (Until I rebooted my router manually) but unable to get to any websites. After reboot I could get to some but not others for a while but now seem to be OK again. Total problem time was about 15 minutes from just after 9pm.

[Ted]

This is getting old, very quickly 

[HoriZon]

Same as the above people.

Come on IDNET this isnt good enough!

[Ted]

Same as the above people.

Come on IDNET this isnt good enough!

don't think it's IDNet mate.

[HoriZon]

Seems it is them from their announcement :

Announcement      2010-04-14 21:26 -
2010-04-14 21:26    Sub-Optimal Service    Status: Partial Service
Our core router in London Telecity had not cleared itself since the incident this afternoon and was showing increasing signs of failing to keep its BGP table updated so it has been reloaded. This should fix the performance issues being experienced by web and mail servers hosted in Telecity.


Announcement    2010-04-14 16:53 -
2010-04-14 16:53    Sub-Optimal Service    Status: Partial Service
There was a network incident this afternoon that caused our core routers to use all their processing power for several minutes calculating and re-calculating the best routes on the Internet. We traced the source of the problem to Linx and have temporarily shutdown our connection to there which will force traffic through other routes until they can fix whatever the cause of the problem is.

Third time this week its done this and twice today.

[Bill]

Same time tomorrow night folks?

I was just thinking that

[psp83]

Same time tomorrow night folks?

You bring the snacks and I will bring the beer!

[Ted]

[/quote]

Seems it is them from their announcement :


Third time this week its done this and twice today.

Can't be the same issue as it was happening to people on LLU as well yesterday, I could be wrong  

[gyruss]

Server problems identified.  new hamsters required

[Simon]

Everything down for me too, about 10 minutes ago, for about 10 minutes.

[Ted]

all back to normal again, 0% packet loss, average ping 22ms, bloody strange! 

[Simon]

Bloody annoying!   I was in the middle of doing some shopping! 

[Ted]

Bloody annoying!   I was in the middle of doing some shopping! 

We know your shopping, probably saved you some money 

[Simon]

 

[zappaDPJ]

I was leading 25 brave souls against Blood-Queen Lana'thel, got infected with the Essence of the Blood Queen, pulled 16.2K DPS (that part was fun!), was just about to pass on the buff when my connection died and I wiped the raid due to the mind control 

I don't think ISPs will ever fully appreciate the disaster that can occur from a dodgy connection 

[Bill]

I was about to delete and lock a couple of posts over on thinkbroadband... hard to say which is more fun 

[zappaDPJ]

 

[Simon_idnet]

I was about to settle down for a movie when the SMS alerts started coming in. Bloody Internet! ;-)

[Bill]

From what I remember of the movies on tonight, kicking a router would have been more entertaining 

[Simon]

[psp83]

Seems like its a night for router problems.

Mine has gone down now. Lights are on etc but no access by ethernet or wireless. It just refuses to let me access the net

Will try turning it off at the mains tomorrow when the noise margin is higher.

[psp83]

My router is now backup.. What could cause it to drop all ethernet connections and stop connecting by wireless aswell ?

[Rik]

Terminal illness?

[Bill]

My router is now backup.. What could cause it to drop all ethernet connections and stop connecting by wireless aswell ?

My old Linksys used to do this occasionally (wasn't wireless though). Power cycling or rebooting would clear it, blasted nuisance.

It gradually got worse for several months before finally going belly-up, so Rik may be right. At least you should have plenty of time to survey the market 

[psp83]

I've got a new Netgear DGN2000 anyways. This is the old Netgear I changed over to when I was having ping problems, Just been to lazy to change it back