Website access problem

Started by Ray, Apr 25, 2010, 10:44:44

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Ray

I seem to be unable to acess my website link I'm getting 'invalid url' messages and a tracert to scolebrook.co.uk is timing out once it gets to hop 7.

Just wondering if others could try it before I start moaning at my hosting company.
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

Just got through from work
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

rgt247

Rich


Plusnet :P

Rik

No problems here, Ray:

tracert www.scolebrook.co.uk

Tracing route to scolebrook.co.uk [80.82.123.181]
over a maximum of 30 hops:

 1    <1 ms     1 ms    <1 ms  192.168.1.254
 2    14 ms    11 ms    11 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
 3    14 ms    15 ms    14 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]
 4    14 ms    13 ms    11 ms  mfnx-gw-a.lonap.net [193.203.5.16]
 5    14 ms    29 ms    15 ms  ge-2-1-0.mpr1.lhr2.uk.above.net [64.125.28.141]
 6    15 ms    13 ms    13 ms  79.141.38.196.available.above.net [79.141.38.196]
 7    16 ms    13 ms    15 ms  prohost3.34sp.com [80.82.123.181]

Trace complete.

Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Ray

That's strange, Steve, I've just tried again and get the message 'url is invalid and cannot be loaded' wonder if it's an idnet routing problem again?
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

It would be odd, Ray, as I routed through IDNet.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Steve

I presume you've tried other DNS servers
Steve
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This post reflects my own views, opinions and experience, not those of IDNet.

Ray

That's different to what I've just got, Rik,

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Ray Coles>tracert scolebrook.co.uk

Tracing route to scolebrook.co.uk [80.82.123.181]
over a maximum of 30 hops:

 1    73 ms    99 ms    99 ms  speedtouch.lan [192.168.1.254]
 2    14 ms    17 ms    16 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
 3    14 ms    14 ms    15 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

 4    16 ms    16 ms    16 ms  mfnx-gw-a.lonap.net [193.203.5.16]
 5    26 ms    16 ms    15 ms  ge-2-1-0.mpr1.lhr2.uk.above.net [64.125.28.141]

 6    16 ms    15 ms    16 ms  79.141.38.196.available.above.net [79.141.38.196
]
 7     *        *        *     Request timed out.
 8     *        *        *     Request timed out.
 9     *        *        *     Request timed out.
10
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

rgt247

Form Idnet

C:\Users\Rich>tracert www.scolebrook.co.uk

Tracing route to scolebrook.co.uk [80.82.123.181]
over a maximum of 30 hops:

  1     3 ms     1 ms     1 ms  www.routerlogin.com [192.168.0.1]
  2    14 ms    13 ms    14 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    13 ms    13 ms    13 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4    13 ms    13 ms    14 ms  mfnx-gw-a.lonap.net [193.203.5.16]
  5    13 ms    17 ms    14 ms  ge-2-1-0.mpr1.lhr2.uk.above.net [64.125.28.141]

  6    14 ms    14 ms    17 ms  79.141.38.196.available.above.net [79.141.38.196]
  7    16 ms    15 ms    14 ms  prohost3.34sp.com [80.82.123.181]

Trace complete.
Rich


Plusnet :P

Ray

Quote from: Steve on Apr 25, 2010, 10:49:39
I presume you've tried other DNS servers

Not yet, Steve, I'm currently using opendns.
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

Glenn

Do a malware scan maybe?
Glenn
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Or switch to IDNet if it's working that way.
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

DorsetBoy

Quote from: Ray on Apr 25, 2010, 10:52:39
Not yet, Steve, I'm currently using opendns.

Open DNS all to frequently does this. I have ended up changing back to ISP Dns many times. I only use OpenDNS during school holidays now.

zappaDPJ

I'm also having problems reaching a number of websites since the early hours, www.vbadvanced.com being one of them.

[EDIT] I can access your site though Ray.
zap
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DorsetBoy

Quote from: zappaDPJ on Apr 25, 2010, 12:02:19
I'm also having problems reaching a number of websites since the early hours, www.vbadvanced.com being one of them.

Vbadvanced is off line Zap, it was down early last Sunday too,Brian or Zachery may be updating things.

zappaDPJ

Ah, cheers, tell them to get their finger's out, I need to check a few things  :D
zap
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This post reflects my own views, opinions and experience, not those of IDNet.

rgt247

Rich


Plusnet :P

zappaDPJ

zap
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This post reflects my own views, opinions and experience, not those of IDNet.

Ray

Quote from: Rik on Apr 25, 2010, 11:04:50
Or switch to IDNet if it's working that way.

I've just done that, Rik, and I still can't access it, also done a scan with Malwarebytes and that's come up clean. :wall:
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Quote from: rgt247 on Apr 25, 2010, 12:06:37
http://downforeveryoneorjustme.com/http://www.vbadvanced.com

Its down its not just you !!

Ever feel they're picking on you, Zap? ;D
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Have you tried through a proxy, Ray?
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

DorsetBoy

Have you cleared your DNS cache Ray?

Ray

Quote from: Rik on Apr 25, 2010, 12:18:36
Have you tried through a proxy, Ray?

Yes, Rik, and I can get onto the site through a proxy.
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.

Rik

Weird. Could something be blocking your IP address?
Rik
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This post reflects my own views, opinions and experience, not those of IDNet.

Ray

Quote from: Rik on Apr 25, 2010, 12:36:40
Weird. Could something be blocking your IP address?

It is, Rik, I'm stumped at the moment, I'm wondering if it's something to do with my router as the problem is the same on all my machines, which seem to indicate it's got to be either the router or as you say something blocking the IP address.  ???
Ray
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This post reflects my own views, opinions and experience, not those of IDNet.