Customer Account Login

Tony Yarwood · May 08, 2010, 09:59:44

Hi all,

First post so please be gentle, is it just me, can't see to get get into accounts this morning, https://www.idnet.net/secure/

The logon button seems to have disappeared and been replaced by a retrieve button.

Best regards

Tony

Bill · May 08, 2010, 10:08:42

I get the logon button, but the page doesn't open properly, just a graphic.

Network Status returns:

Service Temporarily Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Steve · May 08, 2010, 10:15:46

Tony

Its not working for me either Support email sent.

Tony Yarwood · May 08, 2010, 10:17:18

Hi Bill

Thanks for that, all very odd, refreshed in FF Chrome and Opera and as you say showing the logon button. 15 min ago all three were showing the retrieve one.

Ah well, never mind, can wait till Mon. Thanks for your time and trouble.

Best regards

Tony

Bill · May 08, 2010, 10:23:12

If support are as fast as usual, you won't have to wait until Monday!

Forgot my manners:

Need more coffee...

Steve · May 08, 2010, 10:29:26

Not long at all,its working now!

Glenn · May 08, 2010, 10:36:33

Tony

Rik · May 08, 2010, 10:42:22

Hi Tony.

Tony Yarwood · May 08, 2010, 11:10:23

Thanks for all your welcomes, starting to feel at home already.

Yes the link seems to be working now, much kudos to somebody, not sure who to thank tho.

Best regards

Tony

PS Ah, I say it's working, lets me logon, but there's no stats or anything else to view.

Rik · May 08, 2010, 11:18:19

How long have you been with IDNet, Tony?

Tony Yarwood · May 08, 2010, 11:23:36

Quote from: Rik on May 08, 2010, 11:18:19
How long have you been with IDNet, Tony?

Hi Rik

Only a couple of weeks now, glad I made the move tho. Was with the PO for a couple of years (on cable before that). Cheap, I'll give them that, useless support, you gets what you pays for!

Best regards

Tony

Rik · May 08, 2010, 11:26:39

I was wondering if it was more like a couple of days and the system hadn't settled down. Drop support an email and they'll get the stats sorted for you.

Tony Yarwood · May 08, 2010, 11:29:28

Quote from: Rik on May 08, 2010, 11:26:39
I was wondering if it was more like a couple of days and the system hadn't settled down. Drop support an email and they'll get the stats sorted for you.

I need to speak to someone, so Mon it'll have to be, many thanks for your time and trouble.

Best regards

Tony

Rik · May 08, 2010, 11:37:03

You could leave a message on the answerphone if you want, but I don't think much will happen before Monday.

Ray · May 08, 2010, 11:44:08

Tony.

Tony Yarwood · May 08, 2010, 11:46:23

Quote from: Ray on May 08, 2010, 11:44:08
Tony.

Thanks Ray, good to be here

Simon · May 08, 2010, 12:21:04

Tony.

Lona · May 16, 2010, 18:28:42

to Idnetters Tony.

Tony Yarwood · May 17, 2010, 21:38:56

Many thanks Lona, good to be here

Best regards

Tony