Inaccessible Page

[Gary]

It works fine here as well

[Rik]

Thanks, Bill.

[Gary]

Maybe the Russian mafia are now collecting IP addresses as we try to visit that page 

[Rik]

Proxy time!

[Bill]

A few replies- OK on NTL Cable, EasyNet and Be, not on BT.

Looks like a routing problem?

[Gary]

Proxy time!

a fine idea, although I didn't see the r when I first read that  

[Rik]

 

[Bill]

OK on Plusnet and TalkTalk (That's a switch!)

[Rik]

Looks like a routing problem?

I'd expect that to affect everyone, though, Bill.

[Bill]

I'd expect that to affect everyone, though, Bill.

Sorry, I meant "A problem with a router", that only a few people are going through.

I don't know much about routing 

[Rik]

Me neither.

[Rik]

I've alerted support to this thread.

[Bill]

Thought I'd already posted this...

traceroute confluence.jetbrains.net
traceroute to confluence.jetbrains.net (184.73.234.255), 64 hops max, 52 byte packets
1  ec2-184-73-234-255.compute-1.amazonaws.com (184.73.234.255)  0.807 ms  0.342 ms  0.317 ms


Where did that IP come from, and what happened to the steps in the middle, eg my router?

If I use the IP given earlier (that resolves correctly in the address bar):

traceroute 89.163.94.178
traceroute to 89.163.94.178 (89.163.94.178), 64 hops max, 52 byte packets
1   (192.168.1.1)  0.764 ms  0.321 ms  0.244 ms
2  telehouse-gw4-lo2.idnet.net (212.69.63.99)  27.013 ms  26.675 ms  26.785 ms
3  telehouse-gw3-g0-1-400.idnet.net (212.69.63.243)  175.559 ms  153.491 ms  53.871 ms
4  te312-1188.brc4.spb.obit.ru (79.142.92.100)  64.995 ms  65.759 ms  66.351 ms
5  gw-cust-webplus.obit.ru (217.79.3.74)  70.707 ms  64.618 ms  65.336 ms
6  195.131.253.3 (195.131.253.3)  65.516 ms  65.093 ms  65.039 ms
7  gw.intellij.net (195.5.138.42)  66.450 ms  65.791 ms  66.252 ms
8  * * *

[Rik]

I get this, Bill:

tracert 89.163.94.178

Tracing route to mail2.intellij.net [89.163.94.178]
over a maximum of 30 hops:

 1     2 ms    <1 ms     1 ms  192.168.1.254
 2    14 ms    15 ms    14 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
 3    13 ms    11 ms    13 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

 4    53 ms    53 ms    51 ms  te312-1188.BRC4.spb.obit.ru [79.142.92.100]
 5    51 ms    51 ms    51 ms  gw-cust-webplus.obit.ru [217.79.3.74]
 6    52 ms    51 ms    51 ms  195.131.253.3
 7    53 ms    53 ms    52 ms  gw.intellij.net [195.5.138.42]
 8    55 ms    55 ms    53 ms  mail2.intellij.net [89.163.94.178]

Trace complete.

[DorsetBoy]

Robtex makes interesting reading for this site >> http://www.robtex.com/dns/confluence.jetbrains.net.html#summary

[Rik]

Weirder and weirder.

[DorsetBoy]

Weirder and weirder.

Especially as the analysis shows zero errors.  I can access the site from either IP (Russia or USA). The ping/tracert timing out is no issue as they have probably disallowed them to prevent DDOS issues. The Amazon AWS server is used for dns and is working correctly.

Why some people cannot access it is very odd.

[Bill]

Why some people cannot access it is very odd.

Still a few replies coming in on tbb; seems to be the same for various ISPs, not just IDNet.

[dlorde]

Have there been any developments with this strange problem?

I've tried numerous DNS servers and can't access the site from here through IDNet, although I've had no problem from work (different ISP).

If it helps, the main site, www.jetbrains.net is accessible, but www.jetbrains.net/confluence redirects to http://confluence.jetbrains.net, and it seems to be this that is inaccessible.

Should I raise it as a support issue?

[Rik]

Well, all three work for me, so I'd wonder about local issues, eg firewall.

[DorsetBoy]

Which browser are you using?

www.jetbrains.net/confluence redirects to http://confluence.jetbrains.net

1) They are using an http address, not a www. and 2) the redirect is to a sub domain ,so they have probably moved the pages to a new folder.

Your browser settings or firewall may be preventing access to http addresses.

[Glenn]

Works ok here too

[attachment deleted by admin]

[pctech]

Could be that IPs have been spoofed and added to a block list on the server.

[dlorde]

Well, I've tried with Chrome, Internet Explorer, and Firefox, and I've tried turning off security and disabling the firewall and changing the DNS, but no joy yet.

Thanks for the responses though.

[Rik]

Try going through:

http://www.hidemyass.com/

If it works, your IP address would seem to be blocked.