Phone line

[Tina]

There seems to be a lot of interference on my phone line - I suspect its the router and phone base too close together. I've put them apart as far as i can, but it's still happening. Any idea's what I can do next please?

[Rik]

Is it affecting your ADSL, Tina? If so, unplug the phone and see if it improves. If it's only affecting the phone, unplug the router and see if that fixes it. If it does, then all I can suggest is that you try a different filter, or even two in series and, if that doesn't work, get an extension lead and site the phone further away.

[Tina]

It would seem it's the filter.  Where can I buy a good one cheaply? Thanks for your help Rik

[Rik]

Good and cheap don't necessarily go together, Tina. I'd recommend the ADSL Nation xf-1e, £7.99 direct from the company. They are by far the best filters I've ever used.

[Tina]

actually that's not  a bad price

[Simon]

It's apparently not a bad filter. 

[Tina]

well I've ordered it so I will see how good it is in 2-5 days days

[Rik]

A bit faster if you're lucky, Tina.

[Gary]

It's apparently not a bad filter. 

I use the Adsl nation faceplate and it works wonderfully.

[Rik]

I was wondering about suggesting that, Gary, but wasn't sure how comfortable Tina would be changing the faceplate.

[Tina]

hmm no I couldn't do that Filters I can do lol

[Rik]

 

[Tina]

The filter arrived, but the noise on the phone is still so bad I can hardly hear the other  person

[Simon]

Do you have another phone you can try, Tina? 

[Tina]

no - but will buy a   a cheep corded one and try it .. it makes do diff if I take all the filters out and turn router off still noisy

[Lance]

In that case it is either the phone or a fault on the line. Maybe ask support to run a test on the line to see if it picks anything up before buying a corded phone just for testing.

[Tina]

just done a quiet test and it's very noisy still will ask support tomorrow

[Lance]