Whats happening???

[Rudds]

Well I'm a little worried 3rd week into using IDnet and after getting impressive rock solid download 6.4 ish anytime of day, then suddenly tonight something is going wrong 1352 Kbps is the best I can get...........

Anyone else having problems???

[Simon]

Fine here.  Can you post your router stats and a BT Speedtest?

[pctech]

Perhaps you lost sync for some reason.

Try doing a speedtest by going to http://www.speedtester.bt.com and post the results.

[Steve]

Idnet seems fine at present its probably a local issue i.e some where between you and the exchange

Mine with 8MB adslmax

[Rudds]

Hi Guys, Synch seems OK anyway here's the stats, noticed up to 2500Kbps now............

Download speedachieved during the test was - 2526 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps


   
System Up Time 227:28:34
Port    Status    TxPkts    RxPkts    Collisions    Tx B/s    Rx B/s    Up Time
WAN    PPPoA    18897    28011    0    2122    22840    00:25:03
LAN    10M/100M    1091759    1200927    0    397    231    227:28:30
WLAN    11M/54M    8981009    7940706    0    333    1309    227:28:21

ADSL Link    Downstream    Upstream
Connection Speed    7616 kbps    448 kbps
Line Attenuation    27 db    8 db
Noise Margin    4 db    21 db

[DorsetBoy]

You are not alone, I have had the same dire speeds for @ an hour,yet all other stats are fine and pings at 12ms and no loss of synch/connection. Suddenly 5 minutes ago speeds were back to normal.

[Steve]

If it continues throughout the week my guess would be local exchange congestion http://usertools.plus.net/exchanges/ may give some info but it is not always up to date. Otherwise check with support.

[DorsetBoy]

Tracing route to idnetters.co.uk [212.69.36.28]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
  2    12 ms    12 ms    21 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3   357 ms    14 ms   539 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4     *        *        *     Request timed out.
  5    13 ms    13 ms    12 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    12 ms    13 ms    12 ms  hosting2.idnet.net [212.69.36.28]

Trace complete.

[Sirian]

Hi to Everyone

I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.

Regards

Andy
/?

[Rudds]

If it continues throughout the week my guess would be local exchange congestion http://usertools.plus.net/exchanges/ may give some info but it is not always up to date. Otherwise check with support.

Steve your now begining to sound like one of those AOL techie guys I left behind I had that from them for over 3 months about the exchange congestion however IDNet proved them wrong over the last 3 weeks Ive had constant speeds of over 6000Kbps, so how can that be congestion, dont think so?
Well at least thats the way I see it

[DorsetBoy]

Just ran another trace

Tracing route to idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  my.router [192.168.1.1]
  2    12 ms     *       12 ms  telehouse-gw4-lo2.idnet.net [212.69.63.99]
  3    12 ms    12 ms    12 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4   165 ms   273 ms    12 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    13 ms    13 ms    13 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    13 ms    12 ms    12 ms  www.idnet.net [212.69.36.10]

Trace complete.

as there are a few people seeing issues it is not exchange based.

[Steve]

Hi to Everyone

I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.

Regards

Andy
/?

This is the third post with odd speeds tonight although the other two have improved. I've had a trawl round for BT incidents and all I can find is this  http://status.zensupport.co.uk/index.php?serviceid=5&incidentid=1822&simple=1. Can you follow the advice given to Rudds and we'll take it from there i.e router stats and BT speedtest please.

[Glenn]

My connection has slowed too, it is sync'd at 3264, but I'm only getting this

[Glenn]

  Andy

Hi to Everyone

I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.

Regards

Andy
/?

[Steve]

Dorset

PING 212.69.63.243 (212.69.63.243): 56 data bytes
64 bytes from 212.69.63.243: icmp_seq=0 ttl=253 time=10.976 ms
64 bytes from 212.69.63.243: icmp_seq=1 ttl=253 time=10.812 ms
64 bytes from 212.69.63.243: icmp_seq=2 ttl=253 time=11.837 ms
64 bytes from 212.69.63.243: icmp_seq=3 ttl=253 time=11.830 ms
64 bytes from 212.69.63.243: icmp_seq=4 ttl=253 time=11.101 ms
64 bytes from 212.69.63.243: icmp_seq=5 ttl=253 time=13.361 ms
64 bytes from 212.69.63.243: icmp_seq=6 ttl=253 time=11.117 ms
64 bytes from 212.69.63.243: icmp_seq=7 ttl=253 time=11.098 ms
64 bytes from 212.69.63.243: icmp_seq=8 ttl=253 time=11.595 ms
64 bytes from 212.69.63.243: icmp_seq=9 ttl=253 time=195.907 ms



The odd one is high but I'm unsure  how responsive that server is to Ping requests

[DorsetBoy]

Mine is now alternating between high and low speeds so something is happening on the net.

[woooshuk]

My speeds have also fallen away tonight.

I noticed lots of buffering in video streaming.  Something that never usually happens. (the reason for coming to the forums)  A number to tests later and the best I can get is 1.31Mb/s.

Previously a rock solid 7Mb/s for the past 16 months.

[DorsetBoy]

Rik's got off his exercise bike so the power has gone down 

[Rudds]

Recovering somewhat from earlier, but very erratic on the speedtester dial.

[Steve]

I've emailed support and referred them to this thread.

[Simon]

Hi to Everyone

I'm a new IDnet customer - joined on Friday 4th june 2010 - speeds been great since then (between 6.5 mb/s - 7 mb/s) but this evening they dropped substantially to about 1.3 mb/s - can anyone help or provide some information as to what may be happening.

Regards

Andy
/?

Sorry, I can't add to the above, but

[DorsetBoy]

Looking at the rain radar there is a lot of heavy showers around,it could be something got flooded again.

[Sirian]

Thanks for the replies - my speed has recovered to about 3 mb/s now - was explaining in a PM that I'm a newbie and not sure how to do router stats and the like (not sure = haven't a clue) anyone point me to any resources either online or on this forum.  Hey great to know that there is "help out there". . .

Greatly appreciated
/?

[pctech]

All ok here but my sync rate is only 1344 Kbps and I'm getting 998 Kbps max.

[Rudds]

I must say I am impressed by the speed of the help and advice given on here.

Give yourselves a big pat on the back guys

Thanks