Losing sync a lot

[klipp]

Nope.  That's the frustrating thing.  The phone seems perfectly clear.  No hiss.

[Glenn]

Then, like I said the fault must lie on BT's side of the test socket. If you call support, they can arrange for a BT visit, they should make you aware of the potential cost if no fault is found.

[klipp]

Thanks Glenn.  I've emailed support already, but I'll phone them on monday as that is the earliest I will find time to call them since they are closed at the weekend.

[MarlyM]

Sorry to bump this up, but did you get this sorted in the end Klipp?

Am interested to see what the issue was after everything you tried.

[klipp]

Hi MarlyM, no I still lose sync once at least each day.  I gave up caring in the end.  As long as I get 1mb throughput it's better than nothing.