Mail alerts form my router.

[BAP]

Hi
First post, hope someone can help.

Sending mail alerts form my router (Vigor 2710Vn) and I get this message.

The SMTP Server is error. I am using SMTP.idnet.net.
I am with ID net SMTP.idnet.net works OK with outlook 2007.

Thanks

[Steve]

  BAP

I dont know whether the space between id & net is deliberate or a typo but suggest try smtp.idnet.com

Suggested settings from IDNet website
@idnet.com Incoming server: pop3.idnet.com Outgoing server: smtp.idnet.com
@idnetfreemail.co.uk Incoming server: pop3.idnet.net Outgoing server: smtp.idnet.net
@idnet.co.uk Incoming server: pop3.idnet.net Outgoing Server: smtp.idnet.net
Authentication is set to none

[BAP]

typo it was

[Rik]

Hi BAP, welcome to the forum. Try using mail.idnet.com, see if that works.

[Simon]

[Ray]

  BAP.

[BAP]

Hi BAP, welcome to the forum. Try using mail.idnet.com, see if that works.

I gave mail.idnet.com and net a go, no luck. the mail server has to be an IP address, I think, might have to ping  idnet's SMTP server and use that address for the SMTP setting.

[Ray]

Try using smtp.idnet.com for sending emails, this is the one I'm using as my smtp server for Idnet emails.

[Rik]

Hi BAP

Support recommend using smtp.idnet.com, as Ray says. If you're still having problems, they can check the server logs against your IP address and see what's going on.