Strange Usage + Email

AvengerUK · Mar 28, 2007, 09:27:48

Morning all...

...My usage seems to of malfunctioned!

Yesterday, i downloaded a file just over a GB, day 27 (yesterday) reports the correct usage (ish) - 1.xgb - however, today (28) - its up to .86Gb already?? - Checked l8nc graph (that always shows if somethings downloading by 300ms odd latency) - its flat as bone since about 9PM last night!

On top of that, My idnetfreemail.co.uk has gone! totally?!? - its no longer even listed in email on the CP - it was there yesterday?!

Lance · Mar 28, 2007, 09:53:50

My usage is also wrong, it is showing that off peak yesterday I downloaded 0.13GB (130mb). Seeing that the only thing running is L8NC, and the fact my router wasn't even connected for all but 2 off peak hours that seems a bit high!

My email all seems to be fine though.

Rik · Mar 28, 2007, 10:18:45

I've heard that logging out and then back in can fix the usage problem, but I've never been able to prove it. However, the email issue needs a call to support (or an email from a spare address).

AvengerUK · Mar 28, 2007, 10:20:49

"or an email from a spare address"

Done

Actually just looking through emails from 05/06 - suprisingly interesting!

Rik · Mar 28, 2007, 10:24:28

Just had a thought, I wonder whether your switch from fixed-rate to Max might be behind the email problem. Perhaps, and I'm only surmising, your account got 'switched off' in the process and no-one spotted the email wasn't switched back on afterwards. I'm probably way off, I have no idea what the mechanics of the change are, but...

AvengerUK · Mar 28, 2007, 10:26:42

Its unlikely, i switched from max to fixed without any problems.

The switch itself is done by BT - which is seperate from Idnet's email

Rik · Mar 28, 2007, 10:27:43

I told you I was surmising.

Lance · Mar 28, 2007, 10:55:05

Quote from: rikbean on Mar 28, 2007, 10:18:45
I've heard that logging out and then back in can fix the usage problem, but I've never been able to prove it. However, the email issue needs a call to support (or an email from a spare address).

My router has been turned off for a number of hours so I don't think this will help me. I'll keep a watch on it and report back later!

Rik · Mar 28, 2007, 11:18:02

Er, if you've read Avengers' tech support jokes, that doesn't mean you place your wrist watch on the router.

Lance · Mar 28, 2007, 11:58:49

lol