Poor Speeds Tonight?

[tomharrison]

Hello there, been a while since I've posted on here!

Been noticing the last few days that my connection seems to be getting more sluggish as the evenings approach. Just did a test on thinkbroadband and got this:


I'm currently synced at 6176/448, albeit with a 4000kbps profile (router recently resynced with a slightly lower target SNR).

I know there appeared to be issues last night - I struggled to get over 0.5mbps at one point , but can't appear to find anything to suggest it's IDNet related this time . A BT speedtest gave me a result of ~3mbps earlier, though, so I'm a little confused !

On another note, has anybody experienced higher than usual pings today? I'm typically used to around 24-25ms to UK-based servers, however according to a latency graph I've got running, sometime in the early hours of this morning the baseline pings jumped up to 34-35ms minimum. I'm not interleaved, either. I do a fair bit of online gaming but it's not a huge cause for concern yet, just curious as to why the minimum has suddenly increased.

Here's a traceroute to idnet.net:

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2    61 ms    46 ms    71 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
  3    39 ms    34 ms    36 ms  telehouse-gw3-g0-1-400.idnet.net [212.69.63.243]

  4    41 ms    41 ms    38 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    43 ms    49 ms    37 ms  redbus-gw1-fa2-0-300.idnet.net [212.69.63.225]
  6    47 ms    37 ms    36 ms  www.idnet.net [212.69.36.10]

Trace complete.

Thanks all

[Simon]

Hi Tom,

We had a bit of this last night.  This thread refers:

http://www.idnetters.co.uk/forums/index.php?topic=20780.0

[Steve]

Tom
Any ideas why your profile's a little low?

[tomharrison]

Hi Tom,

We had a bit of this last night.  This thread refers:

http://www.idnetters.co.uk/forums/index.php?topic=20780.0

Hi Simon,

Yes, I had a glance through that thread earlier on, but nobody appears to have any issues tonight with their connection. I'm thinking it's exchange congestion .

Any ideas why your profile's a little low?

Yep - lost sync in a thunderstorm we had a couple of nights ago and rebooted the router yesterday. My sync speed jumped back up to 6176 from 4500 ish, so I'm expecting a couple of days before the profile catches up

[Steve]

Its the right time of day for exchange congestion, I suggest check with support who can see the exchange spare capacity.

[tomharrison]

Will give them a ring in the morning Simon . Didn't realise they were able to check things like that! Hopefully they'll be able to shed some light on the problem.

[Simon]

He's Steve, I'm Simon. 

Let us know how you get on, Tom. 

[tomharrison]

He's Steve, I'm Simon. 

Let us know how you get on, Tom. 

Of course, just checking

[Simon]

No problem, Tim. 

[Rik]

Who is this Fred?

It sounds very much like exchange congestion, Tom. Can you get a BT test done in the morning?

[tomharrison]

Just done a BT test this morning and got the following:

Download speed achieved during the test was - 3724 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :5600 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps

So certainly seems like exchange congestion at the moment. Need to get a couple more tests done throughout the day and sent them across to support who can then have a look at the VPs and see if there are any issues.

Will let you know in due course

[Rik]

Thanks, Tom. 

[Steve]

The downstream sync is not very stable,have you been though an inside house checklist to eradicate any sources of noise recently i.e filters,bell wire, router cables,sky boxes and DECT phones

[tomharrison]

Sorry there hasn't been an update lately - been very busy with the night shift at work this last week!

I've conducted a few BT speedtests but due to work commitments I've not been able to run them at peak times, so what results I do have show little or no congestion at all .

What I do have, however is a whole range of data from the Samknows Performance Monitoring unit (see here for details), and as a pure example I have attached the web downloads report from Wednesday. As you can see my downstream speeds plummet when the kids arrive back from school around 4pm .

As the results from Samknows are conducted from a separate router which only runs tests when the connection is idle, do you think IDNet would be interested in these?

Thanks again


[attachment deleted by admin]

[Rik]

I think they would, Tom.

[Ray]

My speed has gone boobies up again this afternoon, strange it wasn't too bad yesterday, must be more people watching online today. 

[Simon_idnet]

I think that the Wednesday afternoon dip was probably due to the Switzerland v Spain match. We've noticed that towards the end of an exciting match, where it looks like there might be a result that wouldn't have been expected, that traffic suges. But only during working hours. Perhaps due to co-workers spreading the word that there's another football 'upset' brewing?

[Rik]

There's no understanding some people, Simon.

[Glenn]

It's on 3 42" screens in my office at work.

[Rik]

Not much work getting done then, eh?

[Glenn]

There is no sound, so all they can really do is check at the score.