internet gone down

[kinmel]

I have just come back up a minute ago

[D-Dan]

I came back about 20 minutes ago - couldn't have happened on a worse day - re-install day when I absolutely NEED internet for software activation, download etc.

Back to work tomorrow - so this has probably put me back a week now

Steve

[quack]

Back online in York half an hour ago. Down for around 24 hours.

[Baz]

BT had to courier in some replacement equipment for the exchange. Now that has been replaced we are back to full steam. We will be holding a post-mortem with them tomorrow (every bit as probing as the England team now face) to find out why the fail-over only worked for most customers and not every single one.

Simon

I hope that everyone involved may be compensated in some way Simon??

Down for over 5 hours for me,that I know of,gave up trying and checking in the end.

it does seem to be getting a 'common' occurance now  

[Niall]

Mine is back now. I took the opportunity to practice C, D, E and my version of B minor, on my guitar

[DarkStar]

Now back up after going down 21:00 ish last night. I'm on the Stowmarket exchange 01449 and had a connection to the exchange all the time but couldn't connect to the internet. As I don't use a phone I was unable to find out what was going on until I was able to log in here.
As I cannot stand football, motor racing or tennis I read the paper and had a snooze, far too hot to do anything else.

[Bill]

every bit as probing as the England team now face

But not using the same implements I've seen suggested as suitable I hope


Or at least, not the same sizes

[DorsetBoy]

Mine is back now. I took the opportunity to practice C, D, E and my version of B minor, on my guitar

So you've had a long pluck  

[Tacitus]

it does seem to be getting a 'common' occurance now 

When was the last time something as bad as this happened to so many of iDNet's customers?

[Baz]

cant remember off hand but it doesnt seem that long ago some one will tell us, compared to what it used to be like...solid.

also just noticed the headline on front page, more down time from BT tomorrow morning.dont plan any downloads.

[john]

It was okay here this morning but I was unable to connect this aternoon (when I was looking or alternative things to do to avoid the football  )

I dd turn my router off for a while to see if it had cleared when I turned it back on but as I was unable to connect I didn't see this thread so could not get any updates anyway.

In the end I decided that it didn't look like the fault was at my end so I just tried again 2-3 hours later.

The number of posts on this thread in such a short time, particularly the ones where people are not happy with the disruption, illustrates how dependent we've become on accessing the internet.

[pctech]

Some might say too dependent.

[gyruss]

Hmmm clicking on links on internet and getting redirected to a bt wholesale page:

SERVICE INFORMATION
Close Window
        
You have been connected to this page due to one of the following reasons. You must now shut down your browser and Internet applications before attempting to reconnect.

  1. The BTWholesale access circuit to your Service Provider is currently down.
     Your service should be resumed soon.
     Or
  2. You are testing your local connection to BT using
     'bt_test_user@startup_domain'
     Or
  3. You are testing your connection to your Service Provider using 'bt_test_user@domain' where domain is your Service Provider domain name.
     Or
  4. Your Service Provider is currently unable to accept your connection request please wait until service is restored or contact your Service Provider for further information.
     Or
  5. You have attempted to access an invalid Service Provider domain.

[Jup]

Hi everyone, first time poster. I live in Inverness and my connection is still down since 9pm last night. Is it still possible that I could get reconnected tonight?
Thanks for any help.

[DorsetBoy]

.

The number of posts on this thread in such a short time, particularly the ones where people are not happy with the disruption, illustrates how dependent we've become on accessing the internet.

Exactly , for many ,for whatever reason, the internet has become like a life support machine,can't connect and the valium has to come out....... whatever did we do before we had adsl/dialup?

[DorsetBoy]

Hmmm clicking on links on internet and getting redirected to a bt wholesale page:

SERVICE INFORMATION
Close Window
        
You have been connected to this page due to one of the following reasons. You must now shut down your browser and Internet applications before attempting to reconnect.

  1. The BTWholesale access circuit to your Service Provider is currently down.
     Your service should be resumed soon.
     Or
  2. You are testing your local connection to BT using
     'bt_test_user@startup_domain'
     Or
  3. You are testing your connection to your Service Provider using 'bt_test_user@domain' where domain is your Service Provider domain name.
     Or
  4. Your Service Provider is currently unable to accept your connection request please wait until service is restored or contact your Service Provider for further information.
     Or
  5. You have attempted to access an invalid Service Provider domain.

reboot your router, that means you are connected to BT not IDNet.

[DorsetBoy]

Hi everyone, first time poster. I live in Inverness and my connection is still down since 9pm last night. Is it still possible that I could get reconnected tonight?
Thanks for any help.

Welcome Jup, have you tried rebooting your router?  The service should  be running again now.

[Glenn]

Welcome Jup, have you tried rebooting your router?  The service should  be running again now.

As Dorset says, try a reboot, if it still doesn't connect, call support.

[winspiration]

Welcome Jup, have you tried rebooting your router?  The service should  be running again now.

Not an expert by any means, but would suggest that too.

I had left mine unplugged until I saw on here that it was fixed - it seems to be fine again now - phew!

Nearly 22 hours is a very long outage though  

[gyruss]

Done . seems ok now.. gutted to lose 1k profile due to all this though

[Jup]

Welcome Jup, have you tried rebooting your router?  The service should  be running again now.

Hi Dorsetboy, just tried a reboot again and still no connection to my router.

[hells bells]

Back up and running now! 

Welcome to IDNetters Jup!  I hope that rebooting your router sorts your problem out.

[DorsetBoy]

also just noticed the headline on front page, more down time from BT tomorrow morning.dont plan any downloads.

Baz, this is BT Planned Maintenance which was notified by Simon_IDNet several days ago.  >>

http://www.idnetters.co.uk/forums/index.php?topic=21020.0

http://www.idnetters.co.uk/forums/index.php?topic=21019.0

BT can be blamed for many many things but don't slag them off when they are actually doing work that benefits us.

[gyruss]

Out of interest? is there somewhere that IDNET documents outages like this for their customers on their homepage?

I've seen the network status page http://www.idnet.net/support/status.jsp

but it would be nice to see past faults and what the cause/resolutions were.

[DorsetBoy]

Hi Dorsetboy, just tried a reboot again and still no connection to my router.

Can you look at the router settings and check that your details are correct?