internet gone down

[Simon]

Yeah until BT do "the planned maintenance" lol

 

[Tina]

sorry

[Simon]

Rik will be jealous, having missed all the fun! 

[lozcart]

Rik will be jealous, having missed all the fun! 

He probably switched the plug off when he left causing all the problems. 

[Simon]

Well, that would make a change from blaming IDNet or BT!  

[Tina]

Yeah I blame Rik too - come back Rik all is forgiven lol

[Jup]

Back online here in Inverness:) I suffered the same problem most were having Saturday/Sunday but it seems the phone extension next to my pc also died yesterday. All sorted now. Thank you to the guys on the forum for the help and also the support guys who helped out yesterday/today on the phone.

[Steve]

Thanks Jup

[Simon]

Weird how things sometimes seem to conspire, isn't it?  Glad it's sorted, Jup, and thanks for letting us know. 

[Steve]

Weird how things sometimes seem to conspire, isn't it?  Glad it's sorted, Jup, and thanks for letting us know. 

Bit like trying to avoid the traffic by driving at night time and then the car breaks down and you have to start again in the day time

[Jup]

Bit like trying to avoid the traffic by driving at night time and then the car breaks down and you have to start again in the day time

lol so true, cheers guys:)

[Simon]

But he didn't start out again till 1am the following morning. 

[BAP]

Is "Hostlink" a fancy name for "router"?  ...and if so, why did it take 18 hours to reload???  I can understand not switching to the other box as I'm guessing there would have been capacity issues, but a major outage like that should not have taken more than four hours to fix - even if they had to replace the kit!  Do we get money back for the lost day?

I had no internet for 16Hrs, now it's back on my netgear sync speed has taken a dive from 7400 down to 5784 kbps. I expect it will take weeks to go back up!!

[Bill]

I had no internet for 16Hrs, now it's back on my netgear sync speed has taken a dive from 7400 down to 5784 kbps. I expect it will take weeks to go back up!!

It'll never go back up without a resync... what you need to do is keep an eye on the SNR as it varies during the day, when it looks as though it's as high as it's going to get, reboot the router.

[UncleBob]

The service here in Worcester (01905) bombed out on Saturday evening.  I know its not nice but I'm heartened to see that I wasn't alone    I would have posted sooner to add my support to my fellow sufferers but .... well, you know why.

My connection speed has also dropped.  Do I really need to reboot the router?  Frankly I'm afraid to switch it off in case everything gets FUBARed again. 

[Bill]

My connection speed has also dropped.  Do I really need to reboot the router?

It's the only way you'll ever get the sync speed to go up... as I said, the trick is to do it when the SNR is at its highest.

That's usually in the morning, but it pays to keep an eye on it for a day or so to see how it behaves. Late at night is also good for me, despite most people saying that's a bad time due to radio interference 

[Niall]

It's the only way you'll ever get the sync speed to go up... as I said, the trick is to do it when the SNR is at its highest.

That's usually in the morning, but it pays to keep an eye on it for a day or so to see how it behaves. Late at night is also good for me, despite most people saying that's a bad time due to radio interference  

Unless I've been disconnected whilst at work, mine has gone up It's now showing at over 14000, which according to BT, isn't possible for this line

[Bill]

I should have said- it can go up under 21CN's DLM, but they're three letters I have an aversion to typing

It seems to occasionally force a resync just to see what happens, but with me it went down more often than up

Of course, it could have changed your target SNRM, that will force a resync.

[Bud]

Liverpool area. Mine went down Saturday night, back on late sunday night but speeds slower than the old 56k days. Had line check twice by BT (sunday and today) who said all was ok. I'm plugged into my main master socket, wiring all ok. Contacted IDNET who said that there was a problem over the weekend between BT and them. However, my speed, checked on every socket in the house and using 3 different PCs and routers shows (128kbps down) (346kbps up) so wiring integrity is not at fault. BT speed test shows this:

________________________________________________
Download speed achieved during the test was - 51 Kbps
For your connection, the acceptable range of speedsis 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 148 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.73:29.41:56.86 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
__________________________________

[kinmel]

Liverpool area. Mine went down Saturday night, back on late sunday night but speeds slower than the old 56k days. Had line check twice by BT (sunday and today) who said all was ok. I'm plugged into my main master socket, wiring all ok. Contacted IDNET who said that there was a problem over the weekend between BT and them. However, my speed, checked on every socket in the house and using 3 different PCs and routers shows (128kbps down) (346kbps up) so wiring integrity is not at fault. BT speed test shows this:



________________________________________________
Download speed achieved during the test was - 51 Kbps
For your connection, the acceptable range of speedsis 50-250 Kbps.
Additional Information:
Your DSL Connection Rate :160 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 148 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 13.73:29.41:56.86 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
__________________________________

Re-boot your router and tell us your noise margin (SNR)  and connection rate

[Simon]

Hi Bud,

The most technical thing I can suggest is to power down the router for at least half an hour, then try again.  I believe this will help to establish a 'new' connection, but someone more qualified will be along to help soon.

Or, what Alan said. 

[DorsetBoy]

The other thing to be aware of is that if you disconnect your router too often the exchange sees this as "flapping" and drops your profile to the minimum.

Once you reboot and get your line stats it would be best to leave that router on 24/7 unless support ask otherwise.

[Bud]

Ok thanks. Here's a question:
I'm using a netgear DM111p adsl2+ modem. It has a on/off button on it. The bumph says I've to switch this off when not in use but leave it switched on at the mains connection. Should I be leaving this powered up at all times as I've noticed that even when not using the internet, I'm using up bandwidth. I'm running windows 7 home and guessing it's constantly accessing etc for updates and sh*t...

[DorsetBoy]

Not a piece of equipment I know anything about, with a router you would leave it powered on and running to maintain the synch,your PC when off cannot be connecting to anything.

[Bud]

Re-boot your router and tell us your noise margin (SNR)  and connection rate

Statistics Downstream  Upstream
Line Rate  5056 kbps 448 kbps
Attainable Line Rate  5504 kbps 1264 kbps
Noise Margin  15.9 dB 25.0 dB
Line Attenuation  30.1 dB 17.5 dB
Output Power  19.7 dB 12.2 dB