Why was connection down and other problems?

mrapoc · Jul 18, 2010, 11:49:15

All last night (from 7 till i gave up at 12) my connection was down, tried rebooting etc. and still no connection.

Just wondering why..

and also mail server seems to be not accepting any outgoing passwords today

did/has something gone down idnets end?

Was on the ludlow exchange

Glenn · Jul 18, 2010, 11:59:48

The SMTP servers are now only accepting IDNet mail, if you are trying to send email from other providers, then you will need to use another smtp service.

Glenn · Jul 18, 2010, 12:02:03

Here you go Sam http://usertools.plus.net/exchanges/mso.php?id=20188

mrapoc · Jul 18, 2010, 12:16:51

ahh thanks

yeh it is a @idnet.com address, however i heard it doesnt need authentication? how come ever since i started using it it asks for a password and iv always given it?

Glenn · Jul 18, 2010, 12:37:52

Changes were made following IDNet's blacklisting on some spam lists, so it may have been due to that.

Den · Jul 18, 2010, 16:46:37

use a domain name with .co.uk and when I just sent a test email to myself it worked straight away, am I missing something ?

Rik · Jul 18, 2010, 16:55:13

I don't think so, Den, I'm not up to speed yet, but I think the authenticated SMTP service has been withdrawn due to abuse.

Den · Jul 18, 2010, 20:16:21

so this will not affect anyone using a domain name.co.uk and routing it to idnet.com

Steve · Jul 18, 2010, 20:38:30

It not effecting all email domains. I can use smtp.idnet.com for my own domain mail hosted elsewhere. I think it depends who its 'to' and the configuration, the SPF record and rules of the 'from' domain. In other words it works for some and not all.

Technical Ben · Jul 19, 2010, 08:22:02

Sorry for the double post. But I also was effected by the outages of the connection over the weekend. It was too convenient to have happened at 7 every day for it to be an accidental or coincidental fault. More likely a total collapse due to overuse or some works/maintenance going wrong.