Ah, can't view websites or anything

[Liam]

http://btbusiness.custhelp.com/app/service_status_consumer

[ou7shined]

http://btbusiness.custhelp.com/app/service_status_consumer

I can't get that link to open using my moblie, it just times out.... might as well be using my BB.

[Liam]

Wed 07/07/2010 at 10am Ongoing  Problem in the Scotland and Northern Ireland areas 
Estimated time to resolve: 2hrs

We are aware of a temporary problem in the Scotland and Northen Ireland areas that may be causing some users difficulties accessing the Internet. Our engineers are working to resolve this problem and we apologise for any inconvenience this may cause.

[sof2er]

Let's hope they fix it quick :/ 24 hours with no access almost

[ou7shined]

What time do these engineers knock off?
I keep checking to see if I've got internets. I'm finding my laptop's constant rejection to my advances disheartening.

[Liam]

They probably be waiting on a part being delivered, next day delivery before 1pm

after all we are just 2nd class citizens this side of the border

[sof2er]

http://btbusiness.custhelp.com/app/service_status_consumer

it says resolved, but I can't access any websites still.

[Steve]

It doesn't sound like it. 

[sof2er]

If liam/ou7shined get it working say so! 

[Simon]

I had a brief email exchange with IDNet support this morning, and Miriam said that the Scotland problem had returned.  This was at 10:55am, and as we've had no further updates, we can only assume that the BT problem still isn't resolved.  

[ou7shined]

If BT think it's fixed, is it worth us contacting IDNet again?
Maybe they need to throw one of those big Frankenstein switches to bring us jocks back on line.

[Liam]

well i'm posting from my home connection but its still very unstable. still dropping packets but obviously better than last night.

power cycle your routers

[Simon]

If BT think it's fixed, is it worth us contacting IDNet again?
Maybe they need to throw one of those big Frankenstein switches to bring us jocks back on line.

If it's not fixed by the morning, it might be worth contacting IDNet for an update.

[Liam]

Its gone again, managed to get to the site and post then just as i returned to the thread it went completely to pot.

[Simon]

 

[sof2er]

Just tried again on my connection after having the modem/router pwoered down for 1 hour, no luck. Sites refuse to open or load very slow and take about 3 hours.

Not sure why the BT site went from ongoing to resolved an hour ago if nothing is resolved

[Liam]

BT must still be playing with the equipment because my router wont sync with the exchange now. Fingers crossed tomorrow its back up

[sof2er]

Let's hope , my modem won't synch either now with the exchange.

[ou7shined]

Mine syncs fine. I just can't use the internet as everything times out. Strangely enough my Gmail notifier still manages to pull in the occasional update so my line isn't completely dead, just really really really slow.

[klipp]

Is this just affecting Scottish internet users?  I'm in Lincolnshire and my internet's started playing up in the past hour, but my internet is useless at the best of times anyway so it could be just me.

[sof2er]

Quite sure it's only scottish connections yeah (but not many, just a few of us are affected it seems :/)

[sof2er]

I still can't access anything this morning....

[ou7shined]

Me neither. I've contacted support (I'm not the first today) who confess they are at the mercy of BT, who in turn don't know what the exact problem is. The common factor seems to be that everyone with the problem is on "b-res red 5". I have no idea what that means but I presume we are all on the same line. An official update should be forthcoming soon.

[Steve]

Please read for those of you still have problems

http://www.idnetters.co.uk/forums/index.php?topic=21140.0

[ou7shined]

 Bubba need internets