Looks like I was given the worse 2700HGV

Aaron · Jul 14, 2010, 20:52:02

My BT 2700HGV arrived this morning, got it from ebay as brand new in box, but seems it's the worse kind I could have. It has a manufacture date of Week 6 in 2010, hardware version 2701-100589-005 and has the 6.1 Firmware. Good thing I only won it with a 99p bid anyway (with £4.49 p&p though!)

But, does it still have the "good for long rural lines" magic in this router and firmware? If so, I can try it out tomorrow morning/early afternoon when SNR is high and see if it holds well during night, then try to find a v5.29.117.6 model on ebay again.

Thoughts?

kinmel · Jul 14, 2010, 22:15:00

That router will work just fine

Boot up, reset the password to something easy to remember and then enter your details at the login Page

Afterwards set up your wireless security and firewall, you may want to disable the Openzone and Fusion options.

Have a read of Tripod's Guide and our own effort HERE

Simon · Jul 14, 2010, 22:28:56

Is there any evidence that the newer versions perform any better than, say, a v5.29.107.19, like mine, Alan? IOW, would it be worth 'upgrading', if they are that cheap on eBay?

Lance · Jul 14, 2010, 22:40:42

As far as I can tell, for someone who just want a router to be a router, the v6 is absolutely fine. I use one myself!

kinmel · Jul 14, 2010, 22:43:31

Quote from: Simon on Jul 14, 2010, 22:28:56
Is there any evidence that the newer versions perform any better than, say, a v5.29.107.19, like mine, Alan? IOW, would it be worth 'upgrading', if they are that cheap on eBay?

I would stay with V5 for now, there are a few bugs in the V6 firmware, especially with network device lists if the Openzone is disabled.

However if you end up with a V6, it works just as well as a V5

Simon · Jul 14, 2010, 22:54:55

Thanks Alan.

Aaron · Jul 15, 2010, 01:30:48

Thanks, sorted the wireless and provisioning blocking so far. Will set up connection for the first time in the morning, and then the static IPs and firewall rules as it's a pain setting that up from my netbook at the moment

May not even need v5 after all. 25mwh wireless power seems fine, even competes very closely with my Netgear when walking around the house with InSIDDer running. And I doubt I ever would need VOIP, at least I don't think Skype's video calls uses it.

Gnix62 · Jul 15, 2010, 11:21:29

VOIP SIPPHONE work fine on my V6 router, If you can login into the page BT_VOICE, then you might remove custom BT voip settings.

Aaron · Jul 15, 2010, 13:11:50

So far so good, synched at 5152 kbs, the Netgear could barely manage 45xx and had 37xx as its stable rate, but still yet to see if it holds through the night.

I wasn't sure if I was supposed to enable ATM PVC Search or not when setting up the connection, is ADSL Max from IDNet an IPStream service?

Also, can anyone point me to where I can find the connection uptime on the v6 web interface? I can't find it.

kinmel · Jul 15, 2010, 14:05:51

The 2700 will let the SNR go down to 2dB or less, so should hold on to your current rate.

The broadband configuration is done automatically for any BT wholesale line, so nothing extra to add, or change

The connection history is on this page

Aaron · Jul 16, 2010, 11:31:45

Thanks, was surprised to see the 2700 hold on to that 5152 sync overnight knowing my history with line noise that cuts me off at night with the Netgear, so I'm very happy with this

Just two more days to go and I'll have a 1.5mbit increase from the 3mbit I normally had.

The noise margin went to as low as 1db mostly, spiking 0db sometimes, so probably very borderline managing it

I wasn't sure where to check for errors, but at around 12am - 1am while I was awake it was correcting as much as 50-60k blocks per 15minutes in the DSL Link Errors section, compared to the 1k-2k corrected blocks in the daytime if this gives any insight of my line noise.

Glenn · Jul 16, 2010, 12:52:51

My has corrected around 12m blocks in the past 13 days and around 100k uncorrected, it still clings on though.

Aaron · Jul 17, 2010, 00:50:49

My 5152kbps (IP Profile: 4500) sync didn't hold tonight, even dropped my sync a whole 1mbps down to 3936kbps (IP Profile: 3500). Looks like I will somehow need to get it to sync at between 4544-5119 to get me on an IP Profile of 4000, and should also be the stable rate for me.

The 2700 was on 0db for quite some time, and the error report show it to be a loss of Margin, Framing, and Signal failure in one

kinmel · Jul 17, 2010, 08:47:40

Quote from: Aaron on Jul 17, 2010, 00:50:49
My 5152kbps (IP Profile: 4500) sync didn't hold tonight, even dropped my sync a whole 1mbps down to 3936kbps (IP Profile: 3500). Looks like I will somehow need to get it to sync at between 4544-5119 to get me on an IP Profile of 4000, and should also be the stable rate for me.

The 2700 was on 0db for quite some time, and the error report show it to be a loss of Margin, Framing, and Signal failure in one

You have an interesting phone line ! Play around until you get it to 4544, or only just above that, so you have the maximum SNR leeway.

Aaron · Jul 17, 2010, 11:43:24

Yeah, it would seem the 6db is not large enough a margin to deal with the drop I get at night. Probably the kind of line that I may need to ask for a 9db target margin from IDNet?

Right now it's at 10-11db for my 3936kbps sync in the daytime, I definitely don't need that much, may need to try a resync 8pm to aim for 4544, because the margin was at 4db for the 5152 sync yesterday at that time.

Lance · Jul 17, 2010, 22:40:17

Seems a sensible approach to me.

Aaron · Jul 23, 2010, 00:57:36

Didn't want to start a new thread, but would anyone happen to know why I get a Server not found in Firefox quite commonly on this router? Seems to be as much as once or twice a day. Never saw this particular issue on Netgear before.

It's not an IDNet DNS issue as far as I can see, that error appears the instant I press enter in the address bar, and the site appears fine afterwards if I refresh.

Rik · Jul 23, 2010, 10:43:40

What DNS servers show on the details page?

http://192.168.1.254/xslt?PAGE=B02&THISPAGE=B01&NEXTPAGE=B02

Aaron · Jul 23, 2010, 13:42:46

That link gave a 404, but under Broadband status it shows:

Primary DNS: 212.69.36.3
Secondary DNS: 212.69.40.3

MisterW · Jul 23, 2010, 15:03:11

QuoteThat link gave a 404

It would, that's the link for v5 firmware.

Rik · Jul 23, 2010, 15:22:07

So the router is picking up the DNS OK. Try setting DNS in Windows, rather than getting it via the router.

Aaron · Jul 23, 2010, 15:42:56

Done that, thanks

Will see how it is for a day or two!

Polchraine · Jul 27, 2010, 10:04:41

I see the same problem too, maybe once an hour ... can be any site.

Aaron · Aug 03, 2010, 19:02:02

It looks like putting the DNS entries into my PC solved the issue, haven't seen that particular error for a week.

What does this mean in the end? Is this something I will need to do for every other PC/laptop if it's unfixable on the 2700HGV?

pctech · Aug 03, 2010, 20:02:03

This can happen with any router, if its b usy doing something else it may not forward the request to the DNS servers or their response.

Most smal routers are single chip devices with the functions of what would be several different systems (router, switch, firewall and modem) on them so its not really a surprise they are sometimes overtaxed.