Very annoying problem

Started by psp83, Apr 02, 2007, 22:24:20

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psp83

Apr 02, 2007, 22:24:20 Last Edit: Apr 02, 2007, 22:32:44 by psp83
Hi,

I'm suffering from an annoying problem, Last night and tonight, from 10:15pm, Loading a web page is hit and miss. Its fine before 10:15pm as every page loads very fast but as soon as 10:15pm comes, websites take ages to load and then a random amount of minutes after the problem starts, websites start loading fast again, but then slows completely down a few minutes later and so on and so on. This lasted until the early hours of the morning last night.

Any suggestions what this can be? its not this computer as it happens on the one downstairs and also on my laptop and everything is fine before 10:15pm.

Regards,
Paul

DorsetBoy

#1
Apr 03, 2007, 08:25:45
There is clearly a problem somewhere,others are seeing this behaviour too.

Phone CS and see what they say.

I have this problem and am getting disconnects ,loss of synch,profile dropped and wild speed changes.

CS say it is my line and are on to BT.This has been going on since I migrated back, I certainly never saw this happen before,the line has been stable and synch unchanged since MAX arrived and that has been with 3 Isp's.

I gave up last night when my connection died at 21.00hrs.
Connection is back but cannot get the synch back where it should be.So wait and see time now.

Lance

#2
Apr 03, 2007, 08:36:43 Last Edit: Apr 03, 2007, 09:07:19 by lance
I was using my connection between 10:00 and 10:30 last night, and didn't notice any slowdown at all. Perhaps it is a regional problem?

Edit: My exchange is north Essex
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

siege2

#3
Apr 03, 2007, 09:04:58
I Was using mine around that time, I had no problems.
Although regarding region's my Telephone exchange is Between Newcastle and Durham, But more over to the Sunderland side, I live on "inbetween" Tyne and Wear and Co Durham, about 1/2 mile diff :-) !!!!!!
Home SuperMax "BT IPStream Max Premium"

_____________Downstream____Upstream
Data rate...........8128.....................832
Noise margin.....8.1  ......................12.0
Output power....7.8.......................12.5
Attenuation........4.0.......................2.0

psp83

#4
Apr 03, 2007, 10:17:33
I live in the south-west (wiltshire) this problem has only started since wednesday night, I dont suffer from slow speeds, high pings or disconnects/re-syncs when it happens, Last night when this happened i was getting over 5mb (when i could load a speed test website) with a 15ms ping. it just websites seem to refuse to load then after several minutes, the site(s) start loading and then stops at a #% of the page.

I will phone support in abit and see what they say, they know me by my name now since i have phoned them alot with problems since migration and i haven't been an idnet user for even a month yet lol  :laugh:

macshac

#5
Apr 03, 2007, 10:43:30
Dont forget its half term.
Not only all the Kids but the experimenters on everything negative could be having an impact!!!!

psp83

#6
Apr 03, 2007, 23:23:31
Its that time of night again :(

Quote
#########################################################
################################### IDnet tracert ############

Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *        *       17 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3   155 ms    17 ms     *     redbus-gw.idnet.net [212.69.63.1]
  4    17 ms    17 ms     *     www.idnet.net [212.69.36.10]
  5    18 ms    15 ms    16 ms  www.idnet.net [212.69.36.10]

Trace complete.


Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    20 ms    15 ms    16 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3    17 ms    16 ms    16 ms  redbus-gw.idnet.net [212.69.63.1]
  4    17 ms    15 ms    15 ms  www.idnet.net [212.69.36.10]

Trace complete.

Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *       16 ms     *     telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3    17 ms     *       17 ms  redbus-gw.idnet.net [212.69.63.1]
  4     *       17 ms    18 ms  www.idnet.net [212.69.36.10]

Trace complete.

Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    16 ms    17 ms    15 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3     *       18 ms     *     redbus-gw.idnet.net [212.69.63.1]
  4     *        *       16 ms  www.idnet.net [212.69.36.10]

Trace complete.


Tracing route to www.idnet.com [212.69.36.10]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    15 ms    16 ms    18 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3    16 ms    18 ms    16 ms  redbus-gw.idnet.net [212.69.63.1]
  4    16 ms    16 ms    15 ms  www.idnet.net [212.69.36.10]

Trace complete.

#########################################################
################################### BBC Tracert #############

Tracing route to www.bbc.net.uk [212.58.224.55]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2     *       18 ms    19 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3     *        *        *     Request timed out.
  4    16 ms    16 ms     *     212.58.238.129
  5     *       18 ms    16 ms  www9.thdo.bbc.co.uk [212.58.224.55]

Trace complete.

Tracing route to www.bbc.net.uk [212.58.224.55]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    16 ms    16 ms    16 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3   139 ms    16 ms   224 ms  rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
  4    15 ms    16 ms    16 ms  212.58.238.129
  5    16 ms    16 ms    16 ms  www9.thdo.bbc.co.uk [212.58.224.55]

Trace complete.

Tracing route to www.bbc.net.uk [212.58.224.55]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    15 ms    18 ms    15 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3    17 ms    15 ms    15 ms  rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
  4    16 ms    16 ms    16 ms  212.58.238.129
  5    17 ms    16 ms    15 ms  www9.thdo.bbc.co.uk [212.58.224.55]

Shows something is wrong..

DorsetBoy

#7
Apr 04, 2007, 07:29:37
Tracerts at 05.39hrs today.




tracert www.idnet.net

Tracing route to www.idnet.net [212.69.36.10]
over a maximum of 30 hops:

  1    36 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2   381 ms   383 ms   380 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3   382 ms   388 ms   382 ms  redbus-gw.idnet.net [212.69.63.1]
  4   376 ms   387 ms   376 ms  www.idnet.net [212.69.36.10]

Trace complete.

tracert www.idnetters.co.uk

Tracing route to www.idnetters.co.uk [212.69.36.101]
over a maximum of 30 hops:

  1    57 ms   100 ms    99 ms  dsldevice.lan [192.168.1.254]
  2   386 ms   377 ms   308 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3   385 ms   383 ms   384 ms  redbus-gw.idnet.net [212.69.63.1]
  4   395 ms   383 ms   378 ms  hosting.idnet.net [212.69.36.101]

Trace complete.

tracert www.bbc.co.uk

Tracing route to www.bbc.net.uk [212.58.227.77]
over a maximum of 30 hops:

  1    99 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2   383 ms   388 ms   378 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3   388 ms   378 ms   382 ms  rt-lonap-a.thdo.bbc.co.uk [193.203.5.90]
  4   382 ms   379 ms   402 ms  212.58.238.129
  5   388 ms   378 ms   382 ms  212.58.238.145
  6   383 ms   376 ms   382 ms  www7.rbsov.bbc.co.uk [212.58.227.77]

Trace complete.


tracert www.dabs.com

Tracing route to www.dabs.com [194.70.94.152]
over a maximum of 30 hops:

  1    40 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2   378 ms   380 ms   360 ms  telehouse-gw3-msdp.idnet.net [212.69.63.51]
  3   377 ms   383 ms   373 ms  w-s-1.lon1.arbinet.net [213.232.64.56]
  4   377 ms   388 ms   379 ms  Gi12-0.lon-wal-core-2.interoute.net [217.118.119.33]
  5   380 ms   376 ms   380 ms  Gi0-0.lon-002-inter-2.interoute.net [84.233.152.186]
  6   382 ms   374 ms   384 ms  194.74.65.61
  7   380 ms   380 ms   381 ms  core1-pos14-0.ealing.ukcore.bt.net [62.6.201.81]
  8   376 ms   388 ms   382 ms  core1-pos3-0.birmingham.ukcore.bt.net [62.6.204.209]
  9   381 ms   384 ms   383 ms  vhsaccess1-pos7-0.birmingham.fixed.bt.net [62.6.196.70]
10   393 ms   393 ms   386 ms  62.7.117.82
11   393 ms   388 ms   386 ms  www.dabs.com [194.70.94.152]

Trace complete.

05.39 hrs 040407

psp83

#8
Apr 04, 2007, 21:08:19
IDnet and BTw have done tests and can't find any problems..

I've also tried new cables and filters here with no luck. But as i stated on the phone, how can it be my side when its fine all day and happens every night at 10:15pm.

:-\

Rik

#9
Apr 05, 2007, 08:33:04
Have you checked your error count and noise margin? Do they change significantly at 10:15?
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

#10
Apr 05, 2007, 10:26:45
Strangely, my connection dropped last night as well, at around 11.00 pm, it reconnected itself, but then dropped again requiring a reboot to connect again, never had a problem before, that I have noticed.

Is this all a coincidence?
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Rik

#11
Apr 05, 2007, 10:32:41
I really don't know. My router locked up yesterday afternoon - didn't drop sync, just sat there sulking. My neighbour was having some work done on his line at the time, maybe it was a coincidence? Since I re-booted, my line has been more stable.

There seem to be isolated cases of problems dotted around the country. The only thing I can suggest is that anyone affected contacts support, so that they can build a picture of what is happening.
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

#12
Apr 05, 2007, 10:40:49
Hopefully Simon will have read this thread, and look in to things. ;)

It may well be just a coincidence.
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

psp83

#13
Apr 05, 2007, 19:42:53
Well i've been talking to IDnet support for the last few days and they've been talking with BT, They sent someone out to the exchange to do some "maintenance" when they originally said they couldn't find anything wrong, they also said my line should become more stable in a few days ??? whatever that is meant to mean lol.

Lance

#14
Apr 05, 2007, 23:20:53
With BT it could mean anything! Good luck and keep updated!
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

psp83

#15
Apr 06, 2007, 11:20:12
Well last night was fine, no problems with loading sites! But i will see how it goes before i say its fixed  ;D

*thinks if there anything else that could go wrong since i've had most problems*  :laugh:

Inactive

#16
Apr 06, 2007, 11:29:10
Same here, mine has been fine since my post above.
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

psp83

#17
Apr 06, 2007, 21:24:46
Well i'm getting very slow speeds tonight  :-\

Speed Down     1093.07 Kbps ( 1.1 Mbps )
Speed Up    378.29 Kbps ( 0.4 Mbps )

Fastest i've had out of 5 tests.

Rik

#18
Apr 07, 2007, 11:05:44
I've just run a couple of different tests, both bang on the mark for my profile. Not much comfort, I'm afraid. :( What do support say?
Rik
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Inactive

#19
Apr 07, 2007, 23:47:42
My test of 5 minutes ago.

http://www.speedtest.net/result/110240791.png

All seems OK now.
Anything and everything that I post on here is purely my opinion, it ain't going to change the world, you are under no obligation to agree with me, it is purely my expressed opinion.

Gramps

#20
Apr 08, 2007, 08:47:29 Last Edit: Apr 08, 2007, 11:55:31 by rikbean
This was my test a few minutes ago (hope I've done it right)


]





Edit: Markup tidied...

DAB Badboy

#21
Apr 08, 2007, 09:17:59 Last Edit: Apr 08, 2007, 09:22:38 by DAB Badboy
Then I would suggest you have a problem ...

DorsetBoy

#22
Apr 08, 2007, 09:37:18
Quote from: Gramps on Apr 08, 2007, 08:47:29
This was my test a few minutes ago (hope I've done it right)


][URL=http://www.speedtest.net][/url]

Nope that is 2 upload tests.

Gramps

#23
Apr 08, 2007, 09:57:06 Last Edit: Apr 08, 2007, 09:59:29 by Gramps
Okay, I will try again.

][URL=http://www.speedtest.net][/url]

Nope, What am I doing wrong?

DorsetBoy

#24
Apr 08, 2007, 11:24:52


Now I have woken up a bit more...............that is actually 2 speedtests and does show that your download speed is very slow.

You should only be seeing one image and no text in your post.

Use the first link provided after your speedtest, [Forum link for most forums]click COPY and paste that directly into the message pane,you do not need to use the toolbar links as well (ie insert url or image).
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