Connection down. Is it just me?

[Mouseroo]

Hello fellow IDNetters,
My internet connection just dropped in mid flow. One second I'm trawling YouTube, the next... Nothing!
Happened at approx. 10:20am here in cloudy Somerset.
Router still detects ADSL signal, but no data is transferring.

Has anyone else experienced loss of service or data flow problems today?

Thanks in advance,

Andy

[Rik]

None here. Sounds like a PPP issue. Power down the router for 15 minutes then try again. If you're still getting nowhere, give support a ring, BT may be at it again.

[Mouseroo]

Thanks Rik - no joy after a 30 minute power down.
Just talked to support and at least one other person has reported the same symptoms. IDNet have talked to BT who have just picked up the problem on their network and have engineers on the case. Advice is to periodically reboot the router. Connection should be restored later today.

[Rik]

It's up on the status page now. BT seem to have far too many of these incidents for my comfort.

[biotricon]

My connection has been down since about 10am this morning

I'm unsure if its related to the Slough BRAS issue.

[Rik]

Are you on any of these exchanges:

01932 0203258 0203277 0208224 0208239
0208241 0208255 0208286 0208287 0208288
0208329 0208330 0208335 0208337 0208395
0208401 0208404 0208715

[Steve]

Latest Outages

Affected Numbers
Current   BT23220      
0203215   0207250   0207251
0207253   0207336   0207490
0207608       

[biotricon]

I'm on 0208704.

Can't see that on either the lists.

[Rik]

Is your router in sync?

[biotricon]

Just completed a 30 min power down. Its in sync but no connection. 

[Rik]

Give support a ring, find out what they are seeing at their end.

[biotricon]

Thanks Rik, just did and apparently I'm affected by the Slough BRAS issue aswell.

[Rik]

BT spreads its tentacles wide, and often fails to fully report the exchanges affected.

[Bill]

Six redundant words on the end of that one

[Rik]

 

I was being kind, Bill.

[Mouseroo]

Back to life on the 01823 exchange.  Hope other affected folks are starting to come back online.

Thanks for the help and advice   

[Ray]

 

[Bill]

I was being kind, Bill.

Not disposed to be kind to BT at the moment, the new router arrived this morning, BT engineer is booked for next Tuesday to connect me to fibre.

Looks like they can't even count up to 5 days

[Mouseroo]

Gah!  Spoke too soon! Connection is intermittent at best

[Rik]

Looks like they can't even count up to 5 days

You've got to remember they never count 1.

[Mouseroo]

So after 10 hours, I've been granted about 1 hour of connection time... in 2 or 3 minute stints.

I trust BT will be reducing my bill accordingly   

[Simon]

You trust BT?  There's your first mistake. 

[Bill]

I trust BT will be reducing my bill

I don't know what you're on, but can I have some?

[Mouseroo]

Hooray!  30 minutes of stable connection.  It's like Christmas come early - well, a little bit early - I expect to see the first Christmas displays in shops in about 2 weeks time... 
But I digress...

Now is it just me, or does there seem to be a distinct lack of love for BT in here?  Do I need to ask Rik to organise an IDNetters "Hug a BT engineer day"?   

[Rik]

No chance.