Any problems due to bad weather?

[snadge]

I know my dads still within his 10 day line train but I ask because he been on 8128k / 7150 getting 6.9Mbps 24/7 but today when there is extreme weather conditions and he is getting 1.2Mbps - his sync is still 8128k ... ive told him to use the BT tester which might reveal the lower profile if its line training but I was under the impression that if a line was healthy enough (i.e. can take 8128k/7150 no problems) then there wouldnt be any/much traiining going on as was the case with my ADSLmax connection...didnt bump once

anyway, has there been any logged issues or speed decreases?

Ive told him theres nothing we can do until 10 days are over (which is this Saturday I believe)

EDIT: he done BT tester and it showed 7000 profile with speed of 1.8Mbps...?? can this still be the training? im not sure

thanks

[Bill]

It's not just him, BT are having fun again:

http://forums.thinkbroadband.com/idnet/t/3901754-slowish-speeds-bt-issue.html

[Rik]

None that I know of. The training period exists for ADSL2+ and Max, and with both, it has no real meaning, DLM will kick in as it sees the need. Can you get the error stats from the router? Weather may have an impact in several ways: lightning will produce electrical noise, rain may enter a cable joint and high winds can cause overhead cables to rub and degrade, finally, it can cause mains power surges.

A BT test would tell us if his profile has been hit.

[snadge]

7000 profile - 8128k sync - 1800kbps speed

[Rik]

Where are you getting the profile from? If a BT test, what was the rest of the report.

[Ray]

Have they changed the BT tester? I've just done a test without having to put my Idnet user name in. 

[snadge]

Where are you getting the profile from? If a BT test, what was the rest of the report.

yup

8128k 448k
7000 profile
1800Kbps

according to a BT link LAGGAN area affected (which is south of my dads) but it says for 21CN only
he says thunder storms there last night - lots of extreme weather so were just gunna leave it as nowt can be done and will be fixed later

thanks to dude above who supplied link to TBB / BT

EDIT: he just said it also said "You could experience probs at peak times tonite"

and thanks to rik for quick response

[Ted]

Not too good here either!

I just ran a test and no ID required, same as Ray  

[Mohux_Jnr]

Nor me, I am on the south coast >

Download speedachieved during the test was - 1937 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

[Gary]

Not great here and I didn't have to put in IDNet info either

Download speedachieved during the test was - 1758 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps

[Ted]

These downloads rates are looking strangely similar. 

[Rik]

Have they changed the BT tester? I've just done a test without having to put my Idnet user name in.  

Me too, Ray. It reports my speeds as OK, but the web feels sluggish to me atm.

Test1 comprises of two tests

1. Best Effort Test: -provides background information.

Download Speed
3375 Kbps
 
0 Kbps 7150 Kbps
Max Achievable Speed

Download speed achieved during the test was - 3375 Kbps
For your connection, the acceptable range of speeds is 1000-7150 Kbps.
Additional Information:
Your DSL Connection Rate :3020 Kbps(DOWN-STREAM), 828 Kbps(UP-STREAM)
IP Profile for your line is - 3500 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 18.01:24.4:57.59 (SBE:NBE:PBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.

The results of this test will vary depending on the way your ISP has decided to use these traffic classes.

2. Upstream Test: -provides background information.

Upload Speed
668 Kbps
 
0 Kbps 828 Kbps
Max Achievable Speed

Upload speed achieved during the test was - 668 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 828 Kbps

[Ray]

These downloads rates are looking strangely similar.  

They are, Ted, my BT test was 2500Kbps

[snadge]

yeah BT are experiencing problems caused by the freak weather conditions - it doesnt matter where you live you probably are affected as there have been several outages/problems up and down the country in both england and scotland

everyone appears to be getting upto 1.8Mps (on 8Mb lines) so its obvious some links have been taken out somewhere - BT are pretty quick and will have this resolved in 24 hours (i hope hehe - usually do) - unfortunately unless your LLu you probably have been hit - this is something we have to expect due to where we live (bad weather) and has nothing to do with IDnet or any other ISP (it would have happened with any IPstream ISP too)

just sit tight people and if not sorted within 24 hours THEN you have reason to get mad with BT hehehe

[Gary]

Government cuts on the Mice in the wheels at the exchanges?

yeah BT are experiencing problems caused by the freak weather conditions - it doesnt matter where you live you probably are affected as there have been several outages/problems up and down the country in both england and scotland

everyone appears to be getting upto 1.8Mps (on 8Mb lines) so its obvious some links have been taken out somewhere - BT are pretty quick and will have this resolved in 24 hours (i hope hehe - usually do) - unfortunately unless your LLu you probably have been hit - this is something we have to expect due to where we live (bad weather) and has nothing to do with IDnet or any other ISP (it would have happened with any IPstream ISP too)

just sit tight people and if not sorted within 24 hours THEN you have reason to get mad with BT hehehe

BT and quick don't go together in my book  Its been a month of slooooooow it seems so far

[snadge]

BT and quick don't go together in my book  Its been a month of slooooooow it seems so far

I must have been lucky with my experience outages once or twice they were fixed in 24 hours... 

[Bill]

BT speedtest from a few minutes ago:

Down: 7272 Kbps (in red!!!)
For your connection, the acceptable range of speeds is  12000-38717 Kbps .



Up: 5335 Kbps, 10000 profile

Something tells me it's not worth reporting it

[Bill]

BT Service Status showing problems all over the place...

http://btbusiness.custhelp.com/app/service_status_consumer/

[Rik]

I'll alert support to this thread and that on TB.

[Bill]

They probably know about the tbb one, I've seen both Simon and Tim online.

[Rik]

From AAISP's status page:

At roughly 10:30 today all BT lines are getting packet loss. We are currently investigating this.

This is most likely a BT problem and as such may affecting multiple ISPs.
There does not appear to be a problem with our links.


http://status.aaisp.net.uk/

[Rik]

From IDNet's status page:

2010-09-15 12:19: BT have reported problems with the Stepney Green BRAS causing Packet loss and slow speeds across both 21CN and 20CN circuits.

[Bill]

Just come through on RSS too, cheers.

[Rik]

Stepney Green is, of course the location of last week's planned engineering works which were going to take down every ADSL user in the country, so a problem there will likely affect every user. Lines seem to be showing massive packet loss.

[esh]

Yep, I see loss here:

[Rik]

BT - just when you thought it was safe to go back onto the internet.

[Bill]

I'd intended to go out today and have a look around the SS Great Britain in Bristol, but I overslept.

It must be fate, just think- I might have missed all this fun

[Rik]

I see some of the usual suspects are coming out of the woodwork, Bill.

[Ray]

Somebody seems to have kicked something now, my speed is back up to 6Mbps now 

[esh]

It's just all those packets you lost all turning up!

[Bill]

Yup, mine are getting better and the packet loss has (pretty much) stopped

[Rik]

Same here. BT have re-started the BRAS.

[pctech]

They've restarted that same BRAS again?

[Rik]

Indeed.

[Bill]

Managed to get another speedtest to run-

34970Kbps down, 7912Kbps up.

That's more like it

Until the next time...

[Rik]

What is it with the Stepney BRAS? 

[Bill]

According to Wiki:

Stepney is an inner-city area in the East End of London that grew out of a medieval village

It's probably still got the original equipment

[snadge]

all back to norm here at Scotland...

thanks

this is what I call 'service' when ur able to find out up to the minute news about the REAL problem at hand

thnx again Rik + all

[pctech]

Just checked in on my router remotely, lost about 35Kbps, was 2912 and now 2880.

Grrr

[klipp]

I lost sync momentarily about an hour ago, is this likely to be related?  Seems I resynced at the same speed as before so no harm done.

[psp83]

100% packet lose at 4am 

[Bill]

Happens occasionally.

Loss of PPP when BT take something out to mess about with it.

[pctech]

If it ain't broke, don't fix it.

[esh]

You lost 35kbps? Peanuts! I lost 600 the other day!

Packet loss has cleared up here as others mentioned.

[pctech]

I'm at work at the min so cant test how my connection is working.

[Bill]

If it ain't broke, don't fix it.

BT version: If it ain't broke, disconnect it to find out why.

[Lance]

Hang on, you're assuming there is actually a bit of BT equipment which isn't broke?   

[Rik]

 

[esh]

Any of BT's stuff that isn't broke is so old it needs upgrading, or is so old that it is broke... or is broke because they upgraded it because it was so old.. argh, my head.

[Rik]

Quick, fetch a bucket of cold water, esh is beginning to smoulder.

[pctech]

Got a boost back up to 2.3 Megs thanks to the BT havoc.

[Rik]

Sometimes, bad things do good.

[pctech]

Yep, when IDNet take control of my line might see about getting that NTE5 fitted and sticking an iPlate in to see if I can get any more speed out of it as if I can get 5 or 6 megs I might hold off fibre.

[psp83]

Well something happened this morning at 4am with my 10 min downtime..

I now have my lower, maybe more lower, pings back 

[SSK]

This morning the BT speed tester was giving these slightly odd results.
Download speed - 5600 Kbps
DSL Connection Rate - 12752 Kbps
IP Profile - 5500 Kbps
Upload speed - 719 Kbps
Upstream IP profile - 1104 Kbps

Less than a minute after the end of that test my router at least agreed with connection rate:
Up speed - 12755000
Down speed - 1106000
SNR (down) - 15
Loop Att - 29


Whatever the problem, BT still don't seem to have fixed the speed tester. In fact, the results seem even more silly now.
Just now it told me:
Download speed - 8251 Kbps
DSL Connection Rate - 3456 Kbps
IP Profile - 5000 Kbps
Upload speed - 714 Kbps
Upstream IP profile - 448 Kbps

less than a minute later my router was telling me:
Up speed - 12755000
Down speed - 1106000
SNR (down) - 14
Loop Att - 29

So according to the bt tester, I was downloading more than twice as fast as my connection speed! Meanwhile, my router stats hadn't changed all day.

Sean

[gizmo71]

You lot don't know how good you've got it.

I'm only just back up to a profile of 750 from 250 after a weekend of instability.

I came home to see two Openreach vans fiddling with the second closest cabinet so I'm guessing a lot of the problems are being caused by them doing preparatory work for FTTC.

I hope so anyway!

[esh]

I actually had another bout of packet loss this evening, but that might be TBC (Typical BT Congestion):