BT service failure

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BT service failure

Started by Simon_idnet, Oct 10, 2010, 19:41:07

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Simon_idnet

IDNet Support
Posts: 566
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BT service failure

Oct 10, 2010, 19:41:07

Both our BT Host Link connections went offline at 19:20 this evening. BT are investigating.
Simon

Glenn

Former Staff
Posts: 27,947
Location: Sandhurst, Berkshire
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Re: BT service failure

#1

Oct 10, 2010, 19:43:07

Thanks for the update Simon

Glenn
--------------------

This post reflects my own views, opinions and experience, not those of IDNet.

Simon

Administrator
Posts: 61,994
Location: West Sussex, UK
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Re: BT service failure

#2

Oct 10, 2010, 19:44:31

Thanks Simon.

Simon.
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This post reflects my own views, opinions and experience, not those of IDNet.

Lance

Administrator
Posts: 14,072
Location: Colchester, Essex
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Re: BT service failure

#3

Oct 10, 2010, 23:20:33

2010-10-10 22:18: BT now have engineers onsite in the Exchange diagnosing the problem.

Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

Simon_idnet

IDNet Support
Posts: 566
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Re: BT service failure

#4

Oct 11, 2010, 02:03:20

Service as now been restored. We have demanded a full explanation from BT as to what went wrong and why it took them so long to fix it.
Siimon

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