Hello and Question

[wdforte]

Hello!

My first post. I have two BT lines, one with IDNet and one with NewNet, having experienced the recent breakdowns in connection the IDNet connection was affected but the NewNet connection was unaffected.

Can anyone explain how this may have happened? It seems very odd.

[DorsetBoy]

In a word or two ............ BT happened.

The hostlinks to BT failed, the failover did not work and the BT engineer turned off the parts that were working.


 

[Rik]

Hi WD

Welcome to the forum.

As Dorset said, BT broke the connection between IDNet and themselves, and without that, none of us could reach the IDNet network, and the web. It shouldn't have happened, but BT screwed things up in a royal manner. Other ISPs were unaffected because it was the one specific link.

[Technical Ben]

Yep. An ISP needs a Hostlink to operate the traffic of their customers. Without it, our modems had no one to connect to. 
IDNet have and are doing everything in their power to stop this happening. But someone outside of IDNets control was lax, or made a mistake. IDNet seem to be happy to learn from this. So it will mean either changes to how things are protected or backed up, or just getting fixes done quicker.

[Ray]

 

[Lona]

to Idnetters, wdforte.

[Simon]

[Steve]