Setting up a 2700 for ADSL2+

[Rik]

 

I'd have had to put a comma or two in - old typesetter's rules.

[Jup]

Hi guys,

Quick update, I have managed to get my details to save What happens now is that when I try to connect at PPP Login page I get PPP error username not recognised. I have tried this 5 times but still no luck. Do I just keep trying until I connect or have I missed something? Again I appreciate your help

Cheers

[kinmel]

My first thought is to double check that you are entering the correct data for the PPP and also the correct router password.

There is nothing else that needs doing from the PPP login page, so repeating more then once isn't the answer

PS do you have a stale PPP session ?

[Jup]

Hi Kinmel,

Thanks for the quick reply, PPP Login I just use the smae info I use to log into my idnet account, so am pretty sure that is ok. How do I know if I have a stale PPP session?

Cheers

[Jup]

Hi again,

I got it to work The problem was my username to login to idnet and the one on my netgear router page ended .gw7 and .gw6. Once I changed that it connected straight away. Thanks for all the help. Here are my stats on the 2700..

Modem Type:    Built in modem - ADSL
DSL Line (Wire Pair):    Line 1 (inner pair)
Current DSL Connection:
   Down    Up
Rate:    944 kbs    891 kbs
Max Rate:    1109 kbs    892 kbs
Noise Margin:    6.7 dB    5.9 dB
Attenuation:    57.7 dB    33.3 dB
Output Power:    15.8 dBm    12.4 dBm

Protocol:    G.DMT2 Annex A
Channel:    Interleaved
DSLAM Vendor Information    Country: {46336} Vendor: {IFTN} Specific: {47473 }
ATM PVC:    0/38

Rate Cap:    1109 kbs
Attenuation @ 300kHz:    57.7 dB
Uncanceled Echo:    -17.7 dB    Ok
VCXO Frequency Offset:    -24.0 ppm    Ok
Final Receive Gain:    34.5 dB    Ok
Impulse Noise Comp. Tones:    0    Ok
Excessive Impulse Noise:    0    Ok

It appears to be pretty much the same as my netgear. Is there any tweaks or advice on how I can improve on what I have?

Cheers

[Rik]

Do you have an NTE5 master socket, the type with the removable bottom part of the faceplate? If so, try the router there, plugged into the test socket which is revealed after removal of the faceplate. That will cut off any extensions and internal wiring you have.

[Glenn]

Just to make the differences clear, below are both sets of figures

Netgear figures

ADSL Link                  Downstream      Upstream
Connection Speed    1149 kbps      821 kbps
Line Attenuation            52 db      17 db
Noise Margin            9 db              6 db

2Wire figures

Rate:    944 kbs    891 kbs
Max Rate:    1109 kbs    892 kbs
Noise Margin:    6.7 dB    5.9 dB
Attenuation:    57.7 dB    33.3 dB
Output Power:    15.8 dBm    12.4 dBm

[Rik]

 

[Jup]

stats from test socket

Modem Type:    Built in modem - ADSL
DSL Line (Wire Pair):    Line 1 (inner pair)
Current DSL Connection:
   Down    Up
Rate:    1109 kbs    896 kbs
Max Rate:    1289 kbs    896 kbs
Noise Margin:    5.9 dB    5.9 dB
Attenuation:    57.2 dB    33.4 dB
Output Power:    16.0 dBm    12.3 dBm

Protocol:    G.DMT2 Annex A
Channel:    Interleaved
DSLAM Vendor Information    Country: {46336} Vendor: {IFTN} Specific: {47473 }
ATM PVC:    0/38

Rate Cap:    1289 kbs
Attenuation @ 300kHz:    57.2 dB
Uncanceled Echo:    -21.3 dB    Ok
VCXO Frequency Offset:    -18.5 ppm    Ok
Final Receive Gain:    34.5 dB    Ok
Impulse Noise Comp. Tones:    0    Ok
Excessive Impulse Noise:    0    Ok

[Rik]

That would certainly seem to imply that your internal wiring or connected devices are causing an issue. How many sockets do you have, what's connected to them?

[Jup]

Hi Rik,

I have 4 sockets in the house. 1 Upstairs which does not get used. 1 Test/main socket in hallway with phone connected. 2 in main living room, 1 beside tv with sky plugged in and the other next to my pc with broadband connected.

Cheers

[Rik]

Is there a connection to terminal 3 on the back of the faceplate for the master socket, Jup?

[Jup]

Nope nothing in terminal 3 just 1 wire in each terminal 2 and 5.

Cheers

[Rik]

Then disconnect all other devices from sockets, put the faceplate back on and check the stats when connected to the master socket, Jup. If that still shows the extra speed, it would suggest a device is noisy. The Sky box would be my first suspicion.

[Jup]

Ok I think my cordless phone seems to be having some effect on things. Here is the stats with the phone taken out of the loop.

Modem Type:    Built in modem - ADSL
DSL Line (Wire Pair):    Line 1 (inner pair)
Current DSL Connection:
   Down    Up
Rate:    1147 kbs    867 kbs
Max Rate:    1365 kbs    868 kbs
Noise Margin:    6.2 dB    5.9 dB
Attenuation:    57.8 dB    33.3 dB
Output Power:    16.1 dBm    12.4 dBm

Protocol:    G.DMT2 Annex A
Channel:    Interleaved
DSLAM Vendor Information    Country: {46336} Vendor: {IFTN} Specific: {47473 }
ATM PVC:    0/38

Rate Cap:    1365 kbs
Attenuation @ 300kHz:    57.8 dB
Uncanceled Echo:    -18.4 dB    Ok
VCXO Frequency Offset:    -15.7 ppm    Ok
Final Receive Gain:    34.5 dB    Ok
Impulse Noise Comp. Tones:    0    Ok
Excessive Impulse Noise:    0    Ok

I also tested with sky unplugged and it made very little difference. Anything else that i can try?

Cheers

[Rik]

Buying a new phone? Seriously, keep the phone away from the router, including its power supply, and try orienting it differently.

[Jup]

Yeah i think i'll buy a new phone Do you think it worth my while asking IDNet to remodulated to ADSL or just leave as is Rik?

Cheers

[MisterW]

Yep, I would go with trying ADSL1 as Rik suggested earlier. With that attenuation you're not going to get much benefit from ADSL2+ ( in fact the 2700 is only synching at ADSL2 ). A Bit Loading graph might be useful to see, but I'm not sure how you get that on a v6. I'm sure Alan will post the link for you.

[Rik]

As MisterW says, Jup, you're not getting much benefit from 2+, unless you are making use of the higher upload speed. ADSL Max should lower attenuation, so you stand a greater chance of better d/l speed.

[kinmel]

Yep, I would go with trying ADSL1 as Rik suggested earlier. With that attenuation you're not going to get much benefit from ADSL2+ ( in fact the 2700 is only synching at ADSL2 ). A Bit Loading graph might be useful to see, but I'm not sure how you get that on a v6. I'm sure Alan will post the link for you.

V6 Bit Loading is at the bottom of this page

[Jup]

Ok guys I'll give support a call see if they can help me out with that, I'll update once i have spoken to them. Again thanks for all the help/advice guys 

[Rik]

Our pleasure. Bear in mind that support are very short-staffed today/tomorrow, so you may be queuing a while.

[Jup]

Ok cheers for the heads up Rik.

[Rik]

Equally, you may not, timing is all.

[Jup]

Hi guys,

I managed to get through to support yesterday and my line has now been remodulated. I moved the base plate for my phone to another socket away and this is my stats now...

Modem Type:    Built in modem - ADSL
DSL Line (Wire Pair):    Line 1 (inner pair)
Current DSL Connection:
   Down    Up
Rate:    1152 kbs    288 kbs
Max Rate:    1572 kbs    820 kbs
Noise Margin:    7.0 dB    23.0 dB
Attenuation:    57.5 dB    31.5 dB
Output Power:    16.1 dBm    12.0 dBm

Protocol:    G.DMT Annex A
Channel:    Fast
DSLAM Vendor Information    Country: {46336} Vendor: {IFTN} Specific: {47473 }
ATM PVC:    0/38

Rate Cap:    1572 kbs
Attenuation @ 300kHz:    57.5 dB
Uncanceled Echo:    -15.4 dB    Ok
VCXO Frequency Offset:    -14.5 ppm    Ok
Final Receive Gain:    34.5 dB    Ok
Impulse Noise Comp. Tones:    0    Ok
Excessive Impulse Noise:    0    Ok

One thing that bothers me still, my download rate has gone up about 400-500kbs which I am happy about but when I download a file or do a speed test my speed seems to be exactly the same around 88-90kbs as it was before. Any ideas why it has stayed the same.

Cheers