Email addresses at IDNet

[Rik]

Email addresses at IDNet

The format of IDNet email addresses is user@idnet.com and there is no limit to the number of addresses you can have. You can select your own email name(s) and, provided your chosen name has not been taken already, your email address will become available for immediate use. There is no limit to the size of attachments which you can send with messages, but there is a limit of 100MB on the size of your incoming (POP3) mailbox. Unless you leave mail on the server, this should not pose any problems.

To create an email account with IDNet, you first need to go to your account page at https://www.idnet.net/login/login.jsp, and login using your username and password as given to you by IDNet when you opened your account (although, if you have since changed your password, you should use this instead).

Once you have logged in, click on Email at the top right of the screen, and you will be taken to the email account page (shown in the first screen shot below - click on the illustration to view it).

If you have already created an email account it will be listed on this page with your chosen name replacing 'user'.

To create a new account, enter your preferred name in the 'Address' box and a password in the 'Password' box. I recommend the use of strong passwords, ie alpha-numeric, preferably of semi-random nature, but obviously something you can remember.

Once you have done this, click on 'Request new email address' and, provided the address has not already been taken, it will be available immediately and listed on the screen. (Note that, if you require the Secure Email service, you should click on drop-down arrow next to idnet.com, and select the idnet.co.uk domain. Full details of this service are available at http://www.idnet.net/securemail.jsp.)

Now, click on 'Settings' and you will be presented with a screen similar to the second screenshot below, with your chosen name displayed where this illustration shows 'user', and your password shown where the illustration shows 'password'.

On this screen, you can see the two required incoming (POP) and outgoing (SMTP)  servers for the email account, and the address of the web interface (this is a hyperlink, so clicking on it will take you to the interface).

You will need this server information to set up your email client.  If you are using the client to check other email accounts, such as GMail, Yahoo etc, you must use the IDNet SMTP server to send messages from those accounts. However to collect mail from non-IDNet accounts you must set your email client to the names of their POP servers, eg  pop.googlemail.com etc. If you have a hosted mail service that provides authenticated SMTP servers, you will be able to use these. Check with your mail hosting service for further information.

If you have any further questions, please post in IDNetter Help.


My thanks to Jupiter for his help in preparing this guide.

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[Rik]

If you want to move all your mail to the new address, but make sure you don't miss anything which is sent to the old address, the fix is simple. Logon to the webmail interface for your idnetfreemail address, and select 'Account Settings'. Select 'Forwarding' then click on 'Add' and enter the email address you want to forward the mail to. Uncheck the 'Keep a copy' box, and close the dialogue (I found this takes 2 or 3 attempts). You will then see an information box, indicating that forwarding is on, and the address to which mail is being forwarded.

Exit the webmail interface and repeat for any other email addresses you may have on the 'freemail' domain.

All your mail will now turn up in your chosen mailbox, and replies will automatically bear your new email address.