Gmail/Youtube

[jezuk1]

I guess this isn't anything really to do with IDnet, but has anybody else noticed that the YouTube website has been painfully slow today and last night? The pages aren't really loading at all, or sometimes partly without stylesheet etc etc.

[sof2er]

I've noticed the last few days gmail or youtube take a lot of time to load or simply don't even load while all other websites work as intended, possible routing issue or is just me having the issue? (occurs at all times of the day and night randomly)

Right now youtube is taking quite a while to load (I don't mean the video itself, but the page).

Here's a screenshot of what I see now when I try to navigate to youtube - http://sof2er.www.idnet.com/123.png

This doesn't happen all the time, sometimes the page will load instantly and everything would be normal and sometimes it just doesn't load or barely loads (video's dont work at all and keep showing a black screen)

[Rik]

What does a tracert to the site show?

[Rik]

I've tested and also checked with support - it looks like YouTube are working on their servers. GMail is fine and, no, I don't know how I came to lock the thread while merging it. 

[Steve]

You didn't

[Rik]

Ah.

[jezuk1]

The trace doesn't seem to reveal any problems, however it's a complex website and I guess this target is just a very large load balancer of some sort so perhaps it's a problem internal to YouTube itself. Only my guess though

C:\Users\Jez>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [209.85.143.91]
over a maximum of 30 hops:

 1    <1 ms    <1 ms    <1 ms  192.168.0.1
 2    26 ms    24 ms    58 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
 3    25 ms    24 ms    25 ms  telehouse-gw5-e4-400.idnet.net [212.69.63.245]
 4    27 ms    25 ms    25 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
 5    60 ms    51 ms    26 ms  google1.lonap.net [193.203.5.136]
 6    26 ms    25 ms    25 ms  209.85.255.76
 7    37 ms    36 ms    36 ms  209.85.251.190
 8    36 ms    36 ms    36 ms  209.85.253.127
 9    38 ms    37 ms    37 ms  216.239.47.38
10    36 ms    37 ms    37 ms  209.85.143.91

[Aaron]

Having trouble loading youtube.com as well, mostly a broken page as jezuk1 says, tracerts don't show anything unusual either:

C:\Users\Aaron>tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [209.85.143.190]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  192.168.0.1
  2     1 ms    29 ms    25 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
  3    26 ms    26 ms    25 ms  telehouse-gw5-e4-400.idnet.net [212.69.63.245]
  4    26 ms    27 ms    25 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    51 ms    25 ms    23 ms  google1.lonap.net [193.203.5.136]
  6    42 ms    24 ms    25 ms  209.85.255.76
  7    37 ms    36 ms    37 ms  209.85.251.190
  8    39 ms    40 ms    39 ms  209.85.253.127
  9    47 ms    40 ms    49 ms  216.239.47.38
10    40 ms    40 ms    41 ms  209.85.143.190

[pctech]

Google and Youtube are on the same network but on separate physical server clusters.

[Ray]

Seems to have been fixed now.

[jezuk1]

Still broken here, nothing on YouTube is really working at all. Some pages will load after 30+ seconds but in a very basic form. Can't get any videos to play this afternoon.

[pctech]

If you are using Windows XP:

Go to Start > Run and type cmd, then click OK

At the prompt type ipconfig /flushdns and press enter

Windows should confirm that the cache has been flushed, click the X button to close the window.

If using Vista

Go to Start (Windows logo in a circle) > All Programs > Accessories
Right-click Command Prompt and left click on Run As Administrator

At the prompt type ipconfig /flushdns and press enter

Windows should confirm that the cache has been flushed, click the X button to lose the window.

Try again

Clearing Browser cache
If using Internet Explorer:

1. Go to Tools > Internet Options
2. Click Delete files under Temporary Internet Files or Delete under Delete Browsing History (depending on IE version)
3. If you clicked Delete under Delete Browsing History click Delete Files on the next screen that appears (If given multiple checkboxes untick everything apart from Temporary Internet Files and click Delete).
4. Click Close then OK.

[Rik]

Still crawling here, even after a flush.

[Ray]

No problems here, Rik, pages load quickly.

[Rik]

Odd... A specific URL or the front page, Ray?

[Ray]

Frontpage and the link John posted in the train thread, both loaded quickly, Rik, and I've tried other links from the frontpage as well.

[Rik]

Odd, fine here now. 

[jezuk1]

I think i've been posting things in wrong threads by mistake    There is a << prev / next >> link at the bottom of each page and I keep thinking that moves to the next page of the thread.

One other problem i've noticed is firefox stuck on "Connecting to s.ytimg.com..."

C:\Users\Jez>tracert s.ytimg.com

Tracing route to static.cache.l.google.com [173.194.5.105]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    25 ms    25 ms    24 ms  telehouse-gw2-lo1.idnet.net [212.69.63.51]
  3    25 ms    24 ms    24 ms  telehouse-gw5-e4-400.idnet.net [212.69.63.245]
  4    26 ms    25 ms    26 ms  redbus-gw2-g0-1-331.idnet.net [212.69.63.5]
  5    25 ms    25 ms    25 ms  google1.lonap.net [193.203.5.136]
  6    26 ms    24 ms    29 ms  209.85.255.78
  7    25 ms    26 ms    25 ms  64.233.175.26
  8    26 ms    26 ms    25 ms  216.239.47.171
  9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *        *        *     Request timed out.
12     *        *        *     Request timed out.
13     *        *        *     Request timed out.

[Rik]

No, it moves to the next board. I agree, it's odd.

One other problem i've noticed is firefox stuck on "Connecting to s.ytimg.com..."

That's where I've seen it stick too.

[sobranie]

Can't seem to get to utube at all at the mo.

[pctech]

Little sluggish but working ok here

Code Select Expand


Tracing route to youtube-ui.l.google.com [209.85.143.136]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    23 ms    23 ms    22 ms  losubs.subs.dsl1.th-lon.zen.net.uk [62.3.84.17]

  3    23 ms    22 ms    23 ms  ae0-112.cr1.th-lon.zen.net.uk [62.3.84.177]
  4    24 ms    23 ms    23 ms  google1.lonap.net [193.203.5.136]
  5    25 ms    23 ms    32 ms  209.85.255.76
  6    34 ms    34 ms    34 ms  209.85.251.190
  7    37 ms    36 ms    36 ms  209.85.253.127
  8    39 ms    37 ms    48 ms  216.239.47.38
  9    38 ms    37 ms    37 ms  209.85.143.136

Trace complete.

[Rik]

Try this link, Rick.

http://www.youtube.com/watch?v=hp6Zx_fzpq8

[dudwell]

I did the flush/dns thing with XP then updated and ran CCleaner and now YouTube's working OK again. Coincidence or cure?

[Rik]

Possibly a mix of both...

[dudwell]

Hmm.... possibly I've been a bit over-hasty here. I keep getting a message "you either have JavaScript turned off or an old version of Adobe's Flash Player" even though I've updated Flash and have JavaScript turned on. Using Opera BTW.

Have to leave things for a while. Mrs D. wanting something