Idnet Down ?

[netn00b]

For almost an hour now I can't login?

[Niall]

No problems here.

[Simon]

Fine here in Sussex.  Location?

[netn00b]

Devon. Near newton abbot.

[DorsetBoy]

http://btbusiness.custhelp.com/app/service_status_consumer/ss_cat/2468,2470


Sun 21/11/2010 at 08pm   Ongoing    Temporary Network problem   

Dialling codes affected:
01132   
01159   
01162   
01179   
01183

01189   
01202   
01209   
01223   
01225

01226   
01235   
01242   
01243   
01249

01252   
01256   
01258   
01262   
01268

01269   
01273   
01275   
01279   
01290

01297   
01305   
01308   
01325   
01329

01367   
01379   
01392   
01394   
01404

014133   
01433   
01454   
01473   
01483

01489   
01493   
01494   
01522   
01542

01548   
01566   
01590   
01604   
01628

01634   
01635   
01666   
01672   
01709

01720   
01725   
01726   
01733   
01747

01749   
01752   
01753   
01761   
01775

01784   
01787   
01788   
01793   
01803

01823   
01827   
01840   
01869   
01903

01904   
01929   
01933   
01935   
01963

01977   
01980   
01983   
0207228   
0207499

0207538   
0208205   
0208337   
0208475   
0208534

0208552   
0208851   
0208883   
0238024   
0238062

0238089   
0239226   
0239232   
0239245   
0239246

0239260   
0239263   
0239269   
0239275   
0239285

0247622   
0247666   
0247671   
0289336   
0289447

0289751   
0247671   
0289336      




Estimated time to resolve: 2hrs

We are aware of a temporary Network problem that may be causing some users difficulties accessing the Internet. Our engineers are working to resolve this problem and we apologise for any inconvenience this may cause.

[cn_1001]

No service in Reading either. Been down for over an hour now. No word from idnet yet though

[DorsetBoy]

01189 dialling code? That is on the BT status list.

[Niall]

Actually since I posted that I'm seeing web pages loading very slow, incorrectly or not at all. I've noticed my sisters other half logging in and out of msn too, so maybe there is a problem. That list doesn't have my area code though.

[Bill]

My code is on that list... no problems here


Brief (~60 second) loss of PPP at about 20:17, but that's all.

[cn_1001]

Beginning to be a regular occurrence with idnet now. May need to change ISP

[Glenn]

From the IDNet RSS feed at 20:35

     BT Wholesale - Broadband Incident Report    
          
     Please read the following incident report as it could have an impact on some of your end users    
          
     BT Incident Reference:    32722         Issue :    2    
     Detected Date:    21/11/2010         Detected Time:    19:50    
     Start Date:    21/11/2010         Start Time:    19:19    
     Anticipated Clear Date:    21/11/2010         Anticipated Clear Time:    22:00    
          
     Incident Headline:    : READING NODE 05211 MR16 CARD :PARTIAL LOSS OF SERVICE    
          
     Incident Details:    At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.


   
     Progress Details:    BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

   
     Dialling Codes Affected:    
01132   01159   01162   01179   01183
01189   01202   01209   01223   01225
01226   01235   01242   01243   01249
01252   01256   01258   01262   01268
01269   01273   01275   01279   01290
01297   01305   01308   01325   01329
01367   01379   01392   01394   01404
014133   01433   01454   01473   01483
01489   01493   01494   01522   01542
01548   01566   01590   01604   01628
01634   01635   01666   01672   01709
01720   01725   01726   01733   01747
01749    01752   01753   01761   01775
01784   01787   01788   01793   01803
01823   01827   01840   01869   01903
01904   01929   01933   01935   01963
01977   01980   01983   0207228   0207499
0207538   0208205   0208337   0208475   0208534
0208552   0208851   0208883   0238024   0238062
0238089   0239226   0239232   0239245   0239246
0239260   0239263   0239269   0239275   0239285
0247622   0247666   0247671   0289336   0289447
0289751   0247671   0289336

[Ted]

Beginning to be a regular occurrence with idnet now. May need to change ISP

The recent outages were nothing to do with IDNet, they have no control over BT.

Are you on the list above?

[Steve]

Hi cn_1001  


As Ted has said, the Reading fault will effect any ISP using BT's backbone.

[Niall]

Mine isn't on there still, but 01977 is which is one digit out from mine. I have no idea where 01977 is though

[chrisga]

The recent outages were nothing to do with IDNet, they have no control over BT.

Are you on the list above?

On the list -  been having some slowness and incorrect page loads  this evening.
I agree its not IDNet's fault, but nonetheless  the  service has been annoyingly "flaky"   recently,  after a period of  being very good. 
It's sad in a way that loss of  service impacts so heavily these days - I think it's time to coax my Linux boot to dial up via a MODEM as an emergency backup - all assuming BT can keep  the basic  'phone line connected 

[Ted]

On the list -  been having some slowness and incorrect page loads  this evening.
I agree its not IDNet's fault, but nonetheless  the  service has been annoyingly "flaky"   recently,  after a period of  being very good. 
It's sad in a way that loss of  service impacts so heavily these days - I think it's time to coax my Linux boot to dial up via a MODEM as an emergency backup - all assuming BT can keep  the basic  'phone line connected 

The fact that BT managed to unplug both of IDNet's Host links and disconnect every customer for hours, has certainly not done their reputation any good.

You may want to check out the thread regarding Gmail\youtube. If you think this is your problem, change your servers to Norton's 198.153.192.1 and 198.153.194.1

[cn_1001]

Dialling code 01189 so was on the list. Back up now though. Just annoying as I was doing some xmas shopping online when it went down. BT are becoming increasingly frustrating with these outages

[Simon]

It's just as frustrating for IDNet.   

[Gary]

It's just as frustrating for IDNet.   

It seems BT are breaking under the strain of stretching the network to the limits, then increasing the speed on equipment that is now playing show and tell 

[Niall]

Maybe the boss from Virgin Media has come to BT to show them how to cripple a network and have adverts bordering on outright lying

[DorsetBoy]

Beginning to be a regular occurrence with idnet now. May need to change ISP

The fault was BT and affected many areas and suppliers, it is NOT anything to do with IDNet.

[Gary]

The fault was BT and affected many areas and suppliers, it is NOT anything to do with IDNet.

Alas people will not see it that way Dorset, unless they come here  tbh Idnet have had their fair share of tough love from the BT recently, bad luck etc but it will put people off.

[DorsetBoy]

Alas people will not see it that way Dorset, unless they come here  tbh Idnet have had their fair share of tough love from the BT recently, bad luck etc but it will put people off.

It seems they still blame the ISP even after they have been told where/what the issue is and the BT status pages are available for all to check, they are freely available and referenced here several times.

[Gary]

It seems they still blame the ISP even after they have been told where/what the issue is and the BT status pages are available for all to check, they are freely available and referenced here several times.

People just want it to work, same as they don't blame the National Grid when the power goes down Dorset. Saying that I don't see a message about that email on Idnets main page to be fair