Printer stopped working

Den · Dec 15, 2010, 22:14:03

Thanks Rik, just done that and it works

I wonder why it happened?

Rik · Dec 16, 2010, 08:38:21

That's Windows 7 for you, Den.

Den · Dec 16, 2010, 13:02:10

You need to move with the times Rik

Rik · Dec 16, 2010, 17:56:16

I'm doing it, Den, and finding I've got obsolete printers because there's no Win 7 drivers for them.

Glenn · Dec 16, 2010, 17:57:47

Which printer, Rik?

Rik · Dec 16, 2010, 17:59:27

Laserjet 1022n, Glenn. The only driver I can find on the HP site is for a USB connection, not a network one. The lappy can see the printer if I log into the EWS via Firefox, but even the original drivers won't co-operate.

Glenn · Dec 16, 2010, 18:09:23

http://social.answers.microsoft.com/Forums/en-US/w7hardware/thread/520832ea-9d53-465c-98ae-39188f1ffca5 maybe some use

Rik · Dec 16, 2010, 18:25:03

Thanks, Glenn, but I can't find a driver on the HP site that isn't for a USB only installation, there seems no network support after XP.

The HP troubleshooting guide is at:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00312056&tmp_task=solveCategory&lc=en&dlc=en&cc=uk&os=228&product=439323&sw_lang=

and I've been right through that.

Glenn · Dec 16, 2010, 18:32:14

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-53425-1&lc=en&dlc=en&cc=us&lang=en&os=2100&product=439323 should give basic print functions, I believe

Rik · Dec 16, 2010, 18:44:09

Where did you get the clue that's a network driver, Glenn, I looked at it before and couldn't see any reference to network printing?

Glenn · Dec 16, 2010, 18:52:01

It's the driver Ericsson used at MBNL in Amersham to get the network printers working on a temp basis

pctech · Dec 16, 2010, 18:53:17

How about installing the USB driver for the printer and then adding a TCP/IP port?

Rik · Dec 16, 2010, 19:10:35

Quote from: Glenn on Dec 16, 2010, 18:52:01
It's the driver Ericsson used at MBNL in Amersham to get the network printers working on a temp basis

Thanks. Are they still using it or did they find a permanent solution?

Rik · Dec 16, 2010, 19:11:22

Quote from: pctech on Dec 16, 2010, 18:53:17
How about installing the USB driver for the printer and then adding a TCP/IP port?

Interesting bit of lateral thinking, Mitch, I may try that if Glenn's method fails...

pctech · Dec 16, 2010, 19:15:26

I've never tried it but as the driver's role is to generate the op codes it should be possible to get it to hand them off to the TCP/IP stack.

Rik · Dec 16, 2010, 19:20:36

Makes you wonder why HP didn't do it, though, doesn't it.