Upgrading from Home Plus Fibre to Home Pro Fibre

Started by cs, Dec 13, 2010, 21:39:53

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cs

Hi All

Quick question - I was thinking of upgrading as per the title, purely for the increased allowances.
Does anyone know if I ask for the upgrade now, will the new limit be in effect immediately or will I have to wait for next month's allowance?

Reason for asking is that I am going to go over my allowance big style this month (near the limit now) and I would rather pay for the upgrade than pay the extra bandwidth....

Cheers
Chris

P.S. - Who can spot when I got upgraded to FTTC?   :whistle: :whistle: :whistle:


Chris

Lance

I'm pretty sure the allowance changes immediately, but best speak to support in the morning who will confirm and move you over.
Lance
_____

This post reflects my own views, opinions and experience, not those of IDNet.

cs

Thanks Lance, you were correct.

I regraded my account to Pro and was assured by support the new allowances take effect immediately.

Rgs
Chris
Chris

Holodene


cs

No fee to pay to regrade  :thumb:

The only charge is if you upgrade right up to 'SuperPro' there is a charge to regrade down from this is you need to. But its only £15 anyway
Chris

cs

Quote from: cs on Dec 16, 2010, 20:39:39
No fee to pay to regrade  :thumb:

The only charge is if you upgrade right up to 'SuperPro' there is a charge to regrade down from this (from BT) if you need to. But its only £15 anyway
Chris