T-Mobile slashing data allowances by 83%

[Glenn]

T-Mobile UK is cutting "fair use" data limits on Feb 1 from up to 3GB to 500MB and has sparked furious complaints from customers, who were told by text today of the move.

http://www.reghardware.com/2011/01/10/t_mobile_fair_use_data_limit/

[Steve]

A surprise for some but it brings it in to line with other providers I think.

[Glenn]

I haven't received any text from them yet, but I only use a maybe 50 -100mb at the most each month.

[Ray]

I haven't received any text from them yet, but I only use a maybe 50 -100mb at the most each month.

Neither have I yet, My usage is about the same as yours, Glenn.

[Simon]

I haven't a clue what my usage is, but it's usually just web browsing and emails, so I'm guessing it wouldn't come close to their cap, but it doesn't really matter to me, as I'm with O2. 

[Lance]

My vodafone plan has 500mb per month but I don't think I've ever gone over 120-150mb.

[Technical Ben]

I haven't a clue what my usage is, but it's usually just web browsing and emails, so I'm guessing it wouldn't come close to their cap, but it doesn't really matter to me, as I'm with O2. 

They messed up their billing systems when I got my first GSM phone. So they just went "free internet for 3 moths for everyone until we fix the computers". Was great.

[Simon]

I like O2. 

[Rik]

Me too, it's so helpful to being able to breathe. 

[Simon]

[Rik]

 

[pctech]

All of the networks are now getting overloaded.

When LTE arrives unlimited will make a comeback for a while until customers start using it like a fixed connection and all the bandwidth disappears.

[Steve]

Didn't realise the LTE was making a comeback , it was disbanded in 1962

[Rik]

 

[pctech]

 

[Glenn]

http://conversation.which.co.uk/mobile/mobile-phone-networks/t-mobile-is-likely-in-breach-of-its-customers-contracts/

[pctech]

The change would be to their detriment so they could terminate the contract early, as has been the case with mobile contracts for years.

[Rik]

It'll be interesting to watch this one unfold.

[Technical Ben]

Like a car crash?   

[Rik]

Not quite as exciting.

[Ray]

A climbdown then, it only applies to new and upgrading customers now details here

[Rik]

The PR men have been busy, Ray.

[Ray]

Looks like it, Rik, at least I don't need to worry my contract has got another 22 months to run.

[Rik]

That's an eternity in the modern world, Ray, we'll probably be on 4G by then.

[Glenn]

It think it's more the lawyers couldn't find a way to enforce it, in the contract.

[Technical Ben]

It think it's more the lawyers couldn't find a way to enforce it, in the contract.

If my commercial world experience is anything to go by it is more like:
Boss: "Can we get away with it?"
Worker: "No idea, lets try!"
Later...
Boss and worker: "Ahhh, stop it quick!"

Lawyers pay a small part of it. But lack of care for customers, regulatory bodies, the human race, decency and honesty, reality, mathematics and the laws of physics all come into play when all they can see is "profit".
If your company has share holders that can mean millions of voices, powerful people with over 50% share, and big scary bank managers all shouting at you to make more profit. If your greedy as well, you soon make decisions that are great for yourself, the business and profit. But dreadful for anyone else.
Just glad I'm out of such and environment. /Rant.

Thankfully. I would always expect IDNet to be honest. They would say something similar to "It is only possible to provide X bandwidth/downloads to each customer. We are amending our contracts." As it is a monthly contract, customers are not stuck with a service they do not want. By being honest the customers know why and so understand the reasons the service is changing.

[Rik]

Perfectly put, Ben.