IDNet.com email

Najarak · May 01, 2007, 17:18:15

Is anyone else having problems getting mail from the new .com domain ?, also I cannot log in to the webmail interface.

Settings are unchanged, it has only just stopped working for me. The old "freemail" still works however.

Rik · May 01, 2007, 17:33:00

I've had a few timeouts this afternoon, but it's seems OK again now. No problems with the web interface at all. (Just checked both.)

If the problems persist, call support. I did have an issue last week where my passwords had to be reset, if you can't get into the web interface, the same may have happened to you.

Lance · May 01, 2007, 17:35:38

I've just checked mine also and didn't experience any problems. Before now, I've had one or two timeouts but these are more likely down to my own connection!

Najarak · May 01, 2007, 20:23:20

It is working OK again now.

Lance · May 01, 2007, 20:26:17

Thats ok then, must have been a temporary glitch or some little elves shaking the line!

Philip · May 01, 2007, 20:54:02

my webmail is bu****ed

Lance · May 01, 2007, 20:57:45

Just checked mine and it is fine.

I take it you are using http://webmail.idnet.com ?

Philip · May 01, 2007, 21:02:39

aaaaaah, thats working, i was linking from my account page, which doesnt seem to work at the moment. Cheers Lance

edit: not working, login failed. I'm trying to check an @idnetfreemail.co.uk addy

Lance · May 01, 2007, 22:52:46

I've just checked mine, linking through my account page to my freemail address and it was fine. All i can suggest is closing the browser and trying again which is what i had to do at work sometimes.

rickus · May 11, 2007, 22:50:03

Just posted this elsewhere before spotting this thread:

I moved from the idnetfreemail.co.uk to idnet.com a few weeks ago. I use Outlook at home but use the webmail when away. A few observations:

1. I sometimes used to have trouble navigating idnetfreemail. Links (especially to inbox) not working and sometimes it crashing internet explorer. I was told by idnet that the application was quite demanding for low spec pcs. I found a way of accessing my inbox was to click on another box e.g. sent items and then use the search facility available there to look for mails addressed to me.

2. I have recently been to Cuba and also tried to look at my mail at Gatwick Airport. Each time I entered www.webmail.idnet.com I got a message back to say that the URL could not be found. However if I entered the address into Google it took me straight there. Reported this to idnet yesterday.

Simon_idnet · May 11, 2007, 23:44:04

Hi Rickus

The correct URL is http://webmail.idnet.com i.e. without the "www" prefix.

Regards
Simon