dowtime

wrtpeeps · May 06, 2007, 13:14:44

just had about 30mins of no connection. Anyone else have the same?

Tanzanite · May 06, 2007, 13:19:15

No problems here.

Rik · May 06, 2007, 13:28:31

None here either, what's your router log showing?

wrtpeeps · May 06, 2007, 13:29:41

cant find logs.

But for 30 mins i couldn't connect to the internet.

Rik · May 06, 2007, 13:31:49

Possibly a stale PPP session?

Inactive · May 06, 2007, 13:33:21

No probs. here, try putting a shilling in your meter..

cavillas · May 06, 2007, 13:46:34

No problems here, either. Have you turned your computer on?

DorsetBoy · May 06, 2007, 14:07:56

Quote from: wrtpeeps on May 06, 2007, 13:29:41
cant find logs.

What router are you using?

denny · May 06, 2007, 14:29:35

I cannot access my account and cant get to my email for 2 days now, I've been on other forums and other people are having the same problem.

wrtpeeps · May 06, 2007, 14:34:43

Quote from: DorsetBoy on May 06, 2007, 14:07:56
What router are you using?

voyager 210

Arktos · May 06, 2007, 14:50:03

I'm connecting ok, but I can't access my account details, nor check on my broadband usage. This is since last night.

DorsetBoy · May 06, 2007, 14:55:42

Quote from: Arktos on May 06, 2007, 14:50:03
I'm connecting ok, but I can't access my account details, nor check on my broadband usage. This is since last night.

No,that page is not working at present........there is another thread on this problem.

DorsetBoy · May 06, 2007, 14:57:24

Quote from: wrtpeeps on May 06, 2007, 14:34:43
voyager 210

Try typing 192.168.0.1 in your browser,this should open the router interface,then look for advanced,tools or status and you should see the logs on one of these pages.

DorsetBoy · May 06, 2007, 15:01:04

Quote from: denny on May 06, 2007, 14:29:35
I cannot access my account and cant get to my email for 2 days now, I've been on other forums and other people are having the same problem.

Deny,have you tried to contact customer support? 2days back there were people in the office.
Which forum have you seen these posts in and what area do you live in ?

Simon (Idnet) looks in here most days,the more detail we can give them the quicker you will get help.

Oh,and welcome to Idnetters

Rik · May 06, 2007, 15:10:28

Quote from: denny on May 06, 2007, 14:29:35
I cannot access my account and cant get to my email for 2 days now, I've been on other forums and other people are having the same problem.

I've just answered this here.

wrtpeeps · May 06, 2007, 16:41:08

I looked in my router config ages ago. Couldn't find logs anywhere, went through every option.

Rik · May 06, 2007, 17:03:22

I can't find an online manual. Have you checked the status tab, does that give any information?

If no-one here has a 210, I suggest you pop over to ThinkBroadband and ask there (DSL Hardware), someone is bound to know.