What's with the reliability lately?

[Simon_idnet]

We do monitor packet loss across our network and have, so far, not spotted any problems or trends that might be heading towrds a potential problem. We'll keep a close eye on the monitors. Exchange and BRAS congestion can show symtoms like this.

I'll go take a look at the DNS resolvers. I'm not convinced that they're playing-up as they are one of those services that we get to hear about very quickly and very loudly if there is ever a problem!
Simon

[Rik]

Thanks, Simon. I've certainly not seen any issues here.

[wdforte]

I have been getting ~2% packet loss with IDNet for quite a time now. One of the ways this seems to manifest itself is when clicking a link to a new web page. Firefox (or whatever) will just sit there saying "loading page" but click the link again and the new page loads immediately and quickly. I have a solid 8012 connection with a steady 9db margin on my HGV2700. Have tried all the combinations of different router, different browser, different DNS's and different OS, but the results are the same.

My son, who is a senior network manager, was staying over Xmas and by running various reverse traceroutes from his own server, has pretty much decided the problem lies within IDNet somewhere.

I'm at my property in Spain atm using Telefonica on a poorer line but with an HGV2700. The difference is apparent, with pages loading on first click all of the time.

I love IDNet and the community spirit but I am coming close to at least trying a different ISP (Zen or AAISP) to see if the issue goes away.

Just my 2C.

Get exactly the same problem as 6jb. Having to click twice to get anything to happen, on the second click all works well, a bit annoying to say the least. Does not happen on my 2nd line with another ISP

[Rik]

Have you talked to support WD?

[wdforte]

No, not as yet as thought it may be my equipment but reading 6jb's post has thrown a different light on the problem.

[Rik]

Worth a word, they can investigate for you. 

[wdforte]

Thanks

[JB]

I wonder if it has something to do with how you are connected to IDNet?

I am on gw5 with an IP of 91.135.9.xxx

Rik and WDFORTE what are your connections?

[Rik]

The same as yours, JB.

[wdforte]

I am on GW 5 with an IP address of 212.69.53.XX

Replying to this thread the two click problem just happened again

Hope this info helps?

[Rik]

That can happen with the forum software if the server is busy, WD.

[DorsetBoy]

The forum is playing silly beggars at this moment and I am not on an IDNet connection.

[Rik]

Slow response, Dorset or needing a kick?

[DorsetBoy]

Possibly both .....  

Very slow response times between actions, hit reply or post and the page eventually does as it should.

(of course it's now running normally again      )

[Rik]

The problem is that the server we moved to after the hack can get a bit busy. Some sites will be moving to another server soon, which should help us.

[JB]

Thanks for the info guys.

It's not just the IDNetters forum which is giving me this problem. It can happen on any web site at any time.

When I get home I'll ask IDNet if it is possible to move me over to another gateway, just to see if it helps. If they can't it will be difficult to assess why it is happening. It could always be BT of course, but in all other respects the connection is superb. If I download a large file a steady speed of 750 - 800 MB/s results every time.

I guess I could try Zen or AAIP for a few months to see if that fixes it. If not then it has to be some strange BT issue and I guess it's time to give up 

Just to comment on Dorset's last post, the forum is working perfectly here in Spain on Telefonica BB.

[Rik]

It's all a matter of timing, JB. If you hit a link when the CPU is tied up, it will be slow. A fraction of a second later and it's fine. I tend to see a lot of variations during the course of the day. How's your weather?

[JB]

Can only speak as I find it Rik. The forum is working fine for me this morning.

It's 16.5C here atm and a clear sunny blue sky. However, predicting a drop to 4C overnight. Only here for a week though, so back to the predicted winds this weekend.

[Rik]

Sounds my kind of temperature.

[zappaDPJ]

Not sure if it's connected, but over the last couple of weeks my ping monitor has been showing spikes that weren't there before:



Note the fat spikes at about 4:30am, 11am, 2:30pm(?), and 6pm. They're not me, they're new and getting more frequent...

I've not noticed (or looked for) any packet loss issues on my connection but my tbb monitor seem to mirror yours Bill.

This is what I'm getting now...



From a month ago...



My only real complaint is I've had a lot of buffering on streamed material recently. My profile has take a 5000 Kbps drop since I had FTTC installed but that still leaves me with more than enough bandwidth to cope. It could of course be a problem with the source server but it does seem to be happening quite frequently, especially on iPlayer.

[Bill]

My "month ago" trace:





edit- changed it for the same day as Zap's, a month ago was a Bank Holiday

[pctech]

My only real complaint is I've had a lot of buffering on streamed material recently. My profile has take a 5000 Kbps drop since I had FTTC installed but that still leaves me with more than enough bandwidth to cope. It could of course be a problem with the source server but it does seem to be happening quite frequently, especially on iPlayer.

Not sure if you use Youtube a lot Zap but I've noticed problems with it too but seems to be Google related rather than ISP related because as you know am on a different ISP.

[Simon]

Some YT videos load immediately, and some seem to buffer for ages, then play a bit at a time. 

[Gary]

Well all is fine using other DNS as said so I'll stick with that for now, as long as pages load and sites do not fail to load when in use I'm happy 

[Technical Ben]

Some YT videos load immediately, and some seem to buffer for ages, then play a bit at a time. 

I get the same. Perhaps some older/less popular videos are stored else where? And the newer, popular ones are on Akima?
I've not noticed any other packet loss, so might have been a one off.