What's with the reliability lately?

[pctech]

We expect 100% reliability from this thing, anything less breaches the invisible SLA.

[Simon]

[Rik]

We'll get it soon too.

[zappaDPJ]

Things are certainly looking better today. What changed?

[Glenn]

Someone reported a problem and it has been fixed, maybe.

[Lance]

We expect 100% reliability from this thing, anything less breaches the invisible SLA.

That ok, I've got some invisible compensation to pay out to you, if and when you pay your membership sub with hard visible cash. 

Someone reported a problem and it has been fixed, maybe.

I like the radical thinking!

[Rik]

 

[Glenn]

 

[sof2er]

Things are certainly looking better today. What changed?

Got the exact same "packet loss spike" as you do, ruling out all possible exchange related congestion problems!

[RCS2K4]

This thread has gathered a lot of attention since I created it! I gave it a few days, but since yesterday my packet loss issue and ping spikes magically went away. It does look like normal service has been resumed for me at least. IDNET were able to specify a possible area of weakness after my complaining, related to bottlenecking in the backhaul off my exchange. They were randomly sending packets to my IP, and every now and then some would go missing "in the middle" somewhere.

Yet again, it looks like it was a fault of BT's own doing, and not IDNET. Time to fire up the PS3 and make up for some lost gaming hours online!!! The proof is in the speed and ping test. No packet loss for the first time in 5 days, and run at peak time too. Woot!

 

[esh]

Those are very nice line stats. Glad you got something sorted.

[Gary]

Well I went back to Idnet DNS and the problems with host not resolved started again  back to Norton DNS and it all works fine  No idea but I'm give up trying to find out why.

[Rik]

I haven't had an issue with IDNet's DNS, Gary. Perhaps it's a Mac thing. 

[Steve]

I've been using IDNet DNS last few days and it's been fine, however I am getting sometimes a delay this am on accessing  forum pages.

[Rik]

I always see that, personally I believe the server is currently a bit over-loaded.

[Bill]

Perhaps it's a Mac thing. 

No DNS problems here, but there's still something odd going on. I thought that last night my latency spikes might be coming back, see BQM plot atttached.

Something seems to have started quite abruptly at 4pm and finished at 2am... seems slightly odd hours for BT?

[Rik]

There was a raft of BT outages yesterday, Bill, that may have impacted on you - difficult to say given the mysteries of BT's routing.

[Bill]

I saw the outages on the RSS feed but they were nowhere near me... but as you say, with BT routing it wouldn't have surprised me if the Egyptian switch off had had an impact

[Rik]

One of my lines routes through West Drayton, Bill, the other through Milton Keynes. 

[Gary]

I haven't had an issue with IDNet's DNS, Gary. Perhaps it's a Mac thing.  

Nope because it does it on Justina's lap top as well, Rik. I imagine we use very different sites at points as well. It only happens on certain sites anyway and you can open another site with no issues in another tab when the error occurs, its most odd. It really is annoying when it does play up, but by changing DNS it stops the server not found/ host cannot be resolved issue. Anyway I am now quite happy with Norton DNS it's faster than IDNets, helps protect me from nasties without any overheads and the youtube slowness is gone, so I'll stick with what works for now.  

[Rik]

 

[Gary]

I'm sure it will all change again at some point, Rik. Nothing ever runs that smoothly in the online world for long periods these days, a few years back things were better I feel.

[Rik]

Less people needing less resources.

[Gary]

Less people needing less resources.

Indeed, back in the old days of freeserve dial up when Spybot Search and Destroy was actually useful, how times change.

[Rik]

Dial up. Nightmares!!!