What does this mean?

ou7shined · Feb 09, 2011, 11:27:06

My connection has been turning to sludge again lately (well it has been stable for a couple of months now so it's due to do a fubar), web pages can take forever to open... if at all. I'm off work so thought I'd check out some playstation - which would be nice if only it could stay connected for more than a few minutes at a time.

So I thought I'd see what my thinkbroadband monitor had to say about it.

What does this signify?

My exchange is Aberdeen Balgownie NSBLG and my BT 2700 HGV is always connected directly to my master socket.

Rik · Feb 09, 2011, 11:32:36

It looks like exchange congestion, but do you have any background downloads running after midnight?

esh · Feb 09, 2011, 11:35:46

Holy cow, that's not a status monitor graph, it belongs in the Tate Modern, stat!

DorsetBoy · Feb 09, 2011, 11:38:11

Quote from: esh on Feb 09, 2011, 11:35:46
Holy cow, that's not a status monitor graph, it belongs in the Tate Modern, stat!

I was about to say just that, A Picasso has just sold for several million, frame that and you'll be rich for life .

Looking again, those high average pings are what I used to get here evry now and again,BT always swore there was no issue but the truth was the duct had collapsed in the pavement,was full of water and had knackered the cables.

Lance · Feb 09, 2011, 11:41:56

That signifies that your ping is massive, almost as if the line is being satuated from constant downloading and uploading. Might be worth checking the router to make sure there are no unknown devices connected via wireless.

ou7shined · Feb 09, 2011, 11:44:08

Hi Rik.
Yes I did try to d/l something but I quit it as it was going to take days to come in.

DorsetBoy · Feb 09, 2011, 11:45:38

Your minimum ping is quite high too, have you tried rebooting the router?

Rik · Feb 09, 2011, 11:47:25

Are you on a wired or wireless connection, Rich? I think it would be worth re-booting the router, as Dorset suggests, to see if that clears anything.

ou7shined · Feb 09, 2011, 11:50:07

Quote from: Lance on Feb 09, 2011, 11:41:56
That signifies that your ping is massive, almost as if the line is being satuated from constant downloading and uploading. Might be worth checking the router to make sure there are no unknown devices connected via wireless.

As far as my limited ability can ascertain I have 5 devices connected - 2 PC's, 2 phones (me and the Mrs) and an undefined device which I presume is the playstation.
My ping is always around 40.

DorsetBoy · Feb 09, 2011, 11:51:05

I think there is a lot of noise there but also Lance could well be right, that looks like constant high level traffic.

Look at my graphs on LLU first is during the week, second is when my lad is home and 2 machines are running, he is always streaming video and dowloading.

ou7shined · Feb 09, 2011, 11:59:26

Quote from: DorsetBoy on Feb 09, 2011, 11:45:38
Your minimum ping is quite high too, have you tried rebooting the router?

Everything has turned to stone again (gave up trying to reply to an earlier post).
I'll give a reboot a try. See you guys at the other end.... hopefully.

Rik · Feb 09, 2011, 12:03:03

If we're not here, it's catching.

ou7shined · Feb 09, 2011, 12:05:49

Quote from: DorsetBoy on Feb 09, 2011, 11:51:05...

I can but dream of stats like these.

Bill · Feb 09, 2011, 12:05:55

Quote from: ou7shined on Feb 09, 2011, 11:27:06
My exchange is Aberdeen Balgownie NSBLG and my BT 2700 HGV is always connected directly to my master socket.

How long has this been going on for?

BT have had a 21CN incident report open since the 5th Feb for Glasgow, could be affecting you?

First:

http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC06-UKBRFZLvGVNv0001341f%40i2kc06-ukbr.domain1.systemhost.net%3E

Latest:

http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC08-UKBRFsTmIClm0004039b%40i2kc08-ukbr.domain1.systemhost.net%3E

ou7shined · Feb 09, 2011, 12:10:20

Quote from: Rik on Feb 09, 2011, 12:03:03
If we're not here, it's catching.

Ooh don't say that.

ou7shined · Feb 09, 2011, 12:13:08

Quote from: Bill on Feb 09, 2011, 12:05:55
How long has this been going on for?

BT have had a 21CN incident report open since the 5th Feb for Glasgow, could be affecting you?

First:

http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC06-UKBRFZLvGVNv0001341f%40i2kc06-ukbr.domain1.systemhost.net%3E

Latest:

http://www.idnet.net/secure/portal/rsstextbt.jsp?messageid=%3CI2KC08-UKBRFsTmIClm0004039b%40i2kc08-ukbr.domain1.systemhost.net%3E

Yep, the 5th sounds about right.
But I'm east coast and G/gow is west coast. Would that matter?

Rik · Feb 09, 2011, 12:14:55

Rich

Your ping is all over the place from here, so I asked support to take a look. They are seeing the same. During the offpeak hours, though, your were downloading 3.4GB, so your 4.5M profile was pretty much maxed out. In those circumstances the ping times mean nothing. If you don't think you're using that bandwidth, you need to check your router security.

Rik · Feb 09, 2011, 12:15:35

You should be fed through Edinburgh, but BT does some odd things with routing.

Bill · Feb 09, 2011, 12:41:33

Quote from: Rik on Feb 09, 2011, 12:15:35
but BT does some odd things with routing.

You're not kidding- they're still messing about with mine. BQM goes from dead flat to something 'orrible in a matter of minutes

Though it's nowhere near as bad as Rich's, that's truly a nightmare

DorsetBoy · Feb 09, 2011, 12:47:47

I was getting pings go from 13ms up to 1400+ms here on and off for months , BT ............ nothing wrong.

Bill · Feb 09, 2011, 13:05:07

Mine's never been that bad, in fact most people would probably be quite happy with it even on its worst days.

It's just that up to less than a month ago it was excellent, then something changed

Technical Ben · Feb 09, 2011, 13:44:27

Perhaps setting up some QOS (Quality of service) options for the PCs/PS3 connected to the router would help? Then if the children, wife, or any other family member decides to watch Dr Who in HD over BBC Iplayer, your connection will not nose dive. This usually happens because a download will attempt to max out your connection, delivering the file or video in the quickest time. This prevents you from getting out ping requests, website requests or PS3/PC gaming. It can sometimes work when your on one pc. But with multiple computers connected, they tend to compete against each other, rather than work together.

Not sure how you would set it up though, as I have never used it. But giving the PS3 maximum priority would help, as it's not likely to max out the download (unless patching or watching video) but will need it's info quicker than those using a pc to browse webpages.

Lance · Feb 09, 2011, 13:46:00

Quote from: Rik on Feb 09, 2011, 12:14:55
Rich

Your ping is all over the place from here, so I asked support to take a look. They are seeing the same. During the offpeak hours, though, your were downloading 3.4GB, so your 4.5M profile was pretty much maxed out. In those circumstances the ping times mean nothing. If you don't think you're using that bandwidth, you need to check your router security.

Maxing out the connection then as I suspected. Just need to work out what device is doing it!

Rik · Feb 09, 2011, 15:31:08

We do indeed, Lance.

ou7shined · Feb 09, 2011, 20:03:11

Well I switched it off for a while. It doesn't feel any different.

This is with only slight activity (web surfing) from my pc only, everything else off.